My daighter had a repair done recently on her laptop. The workers at ologic who inspected and repaired the laptop went the extra mile, they not only fixed the fault but found other repairs that need... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Gary and Lewis did a great job repairing my daughter’s laptop. At every stage my expectations were exceeded. If you check out my other reviews you’ll see I’m always completely honest with feedback. Fr... Näytä lisää
Yritys on vastannut
Been with domestic and general for a few years now and over the years Ologic has to be one of the best. From the time your device leaves your property you can track every process of your device until... Näytä lisää
Yritys on vastannut
Very smooth experience with by Gary and Ryan for repairing my headphones within 3 days and sending it back after repair within the week. Process to claim very easy. Clear communication via app. Positi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.ologic.co.uk
4,9
Erinomainen
401 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Swift, thorough and professional!
Repaired laptop really quickly with no fuss and even replaced charger for no extra...... very satisfied!!!
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Dear Lara,
Thank you for your fantastic review.
We're delighted to hear that you were pleased with the speed and quality of our service. Our team works hard to ensure repairs are completed as quickly as possible whilst maintaining the highest standards, so it's great to know that your experience reflected this.
We always aim to provide a straightforward, customer-focused service and to go the extra mile whenever we can.
Thank you for choosing Ologic and for taking the time to share your experience. Your kind words are greatly appreciated and will be passed on to the team who worked on your repair.
We hope to be of assistance again in the future should you ever need us. :)
Fantastic business
Fantastic business. I used this company through insurance i took out on a Laptop for my grandaughter. Ologic is a fantastic company. They picked the laptop up from my home address and they wrapped it and took photographs as proof of condition etc. They kept in contact with me all of the time the laptop was with them. Literally a week later the laptop was back with me, all repaired and as good as new. I will recommend this company to anyone who needs repairs to a computer. I felt that they went above what was expected and my little grandaughter is so happy to have her computer back and for it to be like brand new. Also on sending the laptop back to us, there was a lovely little note for my grandaughter and a small packet of sweets for her - it made her day. Many thanks.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Dear D Clarke,
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that you were happy with the service you received from Ologic. Our team takes great pride in keeping our customers informed throughout the repair process and ensuring every device is handled with the utmost care, so it's fantastic to know that this made a positive difference to your experience.
It's especially lovely to hear that your granddaughter was pleased to have her laptop back and that the note and sweets brightened her day. We always try to add a personal touch where we can, and knowing it was appreciated means a great deal to us.
Thank you for your recommendation and for trusting us with the repair of your granddaughter's laptop. Feedback like yours is incredibly rewarding for our team and reminds us why we do what we do.
We hope your granddaughter enjoys her laptop for many years to come, and should you ever need our assistance again, we'll be more than happy to help!
Superkind!
Firstly, the laptop came in perfect condition. Secondly, they gave me a hand-written note and a packet of sweets. Would recommend totally!
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Thank you so much for your lovely review!
We're delighted to hear your laptop arrived in perfect condition and that you enjoyed the handwritten note and sweets. We believe great service is about more than just repairing devices – it's about making the whole experience as positive and personal as possible.
Thank you for choosing Ologic again and for taking the time to share your experience. Your recommendation means a great deal to the team, and we'll be sure to pass your kind comments on.
We look forward to helping you again in the future!
Kind regards,
The Ologic Team
Excellent service every time
This is the second time I have used Ologic and both times the service have been excellent. My laptop was fixed in a day, and is as good as new! Communication was concise, clear and helpful. Many thanks Gary and Issac.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Ellen,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you've chosen Ologic for a second time and that you've received excellent service on both occasions.
It's great to know that your laptop was repaired so quickly and that our communication throughout the process was clear and helpful. I'll be sure to pass your kind comments on to Gary and Issac; they'll be pleased to know their efforts made such a positive impression.
We truly appreciate your continued trust in Ologic and look forward to helping you again whenever you need us.
Kind regards,
The Ologic Team
Excellent service didn’t need to…
Excellent service didn’t need to package item, courier came with secure box, always kept up to date.26
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Mark
Thank you for your fantastic review! We're delighted to hear you were pleased with our secure collection service and that the packaging-free process made things easy. It's great to know our regular updates kept you informed every step of the way.
We really appreciate your feedback and hope to help you again should you ever need us in the future.
The Ologic Team
Excellent service from the secure pick…
Excellent service from the secure pick up ro repair & being returned to us. Took 4 days outstanding service & the continuous updates was great.
Gary & Credi provided a though repair to our laptop, great report.
Great customer service on the return, packets of sweets ( which were quickly taken by the kids) & a thoughtful quote on the box.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Rosie
Thank you so much for your wonderful review!
We're delighted to hear that you were pleased with the entire process, from the secure collection through to the repair and return of your laptop. Completing everything in just four days is exactly the level of service we aim to provide, and we're glad the regular updates kept you informed every step of the way.
We really appreciate your kind comments about the thorough repair and detailed report. It's also great to hear that the sweets and handwritten quote were a hit with the family – even if the kids claimed the sweets before you had a chance!
Thank you again for choosing Ologic. We really appreciate your support and hope to help you again should you ever need us.
The Ologic Team
Super quick repair and Gavin went above…
Super quick repair and Gavin went above and beyond on my item. More than happy with it.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Mai
Thank you for your kind review! We're delighted to hear you were happy with the quick repair and the service you received. We are very pleased to know the extra effort made a difference. Thank you for choosing Ologic, and we hope to be of assistance again in the future. 😊
The Ologic Team
Thank you Gary
Gary, thank you for fixing my daughter's laptop. Very pleased.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Jonathan
Many thanks for taking the time to leave us a 5 star review.
We appreciate the positive feedback and the team will be pleased to know we did a great job.
The Ologic Team
Apart from DPD holding up the…
Apart from DPD holding up the collection of my PC ,it was repaired promptly and returned in as new condition. Thank You Isaac and Gary Repair technician and Test engineer
Walter
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Walter,
Thank you for your review.
We're sorry to hear that the collection was delayed by DPD, but we're delighted that once your PC arrived with us, the repair was completed promptly and returned to you in as-new condition.
Thank you for your kind comments about the team – they'll be pleased to know their work was appreciated.
Thank you for choosing Ologic, and we hope to be of assistance again should you ever need us.
Kind regards,
The Ologic Team
Amazing company
Amazing company they collected my macbook with cracked screen & it was fixed, collected & delivered within 2 weeks. Very impressed with up to date information of progress. Would recommend again & to anyone who want a professional job but dont want to go to original company. Thank you OLOGIC.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Thank you for your fantastic review!
We're delighted to hear you were pleased with the repair and the service you received. Keeping our customers updated throughout the process is something we take great pride in, so it's wonderful to know you found the progress updates helpful.
Thank you for trusting Ologic with your MacBook repair. We really appreciate your recommendation and kind words, and we'll be sure to share your feedback with the team.
Kind regards,
The Ologic Team
Absolutely made up with the service…
Absolutely made up with the service provided by this company. Laptop like new and service and communication was brilliant. Highly recommended to anyone . Thank you for my sticker and gifts . Really needed those words today
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Sarah
Thank you so much for your lovely review. We're delighted to hear that you're happy with both the repair and the service you received. It's great to know your laptop came back looking like new and that our communication kept you informed throughout the process.
We're especially pleased that the sticker, gifts, and note brought a smile when you needed it most. Those small touches are important to us, and it's wonderful to hear they made a difference.
Thank you for your recommendation and for choosing Ologic. We wish you all the very best, and if you ever need us again, we'll be here to help.
The Ologic Team
just recieved my computer back from…
just recieved my computer back from ologic very happy with repair many thanks to Isaac and Gary
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi David
Thank you for taking the time to leave us a review. We're delighted to hear that you're very happy with the repair to your computer.
The team will be pleased to know that their work and efforts were appreciated. I'll be sure to pass your kind comments on to them.
Thank you for choosing Ologic, and if we can help with anything in the future, please don't hesitate to get in touch.
The Ologic Team
Thank you repairing our laptop
Thank you repairing our laptop. We are very pleased with your service Reece and Gary!
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi K
Thank you for your kind words!
We're delighted to hear you're pleased with the service you received. We are thrilled to know our work was appreciated. Thank you for trusting us with your laptop repair, and we hope to be of assistance again should you ever need us in the future!
The Ologic Team
Great service
Brilliant service even sent a hand written note and a pack of sweets Thank You
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Jan
Thank you for your lovely review! We're delighted to hear that you were pleased with the service. We believe it's the little touches that make a difference, so we're glad the handwritten note and pack of sweets brought a smile to your face.
Thank you for choosing Ologic and for taking the time to share your experience. We truly appreciate your support and look forward to helping you again in the future!
The Ologic Team
I am very pleased with the service of…
I am very pleased with the service of my laptop. I have received it back in an impeccable condition and I recommend this to anyone who wants have their tech fixed. Thanks again! 👍🙏
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Viorel
Thank you for your fantastic review! We're delighted to hear that you're so pleased with the service and that your laptop was returned to you in impeccable condition.
Our team takes great pride in delivering high-quality repairs and ensuring every device is returned looking and working at its best, so it's wonderful to know we've met your expectations.
Thank you for your recommendation and for choosing Ologic. We really appreciate your support and are here whenever you need us in the future!
The Ologic Team
macbook fixed super quick and…
macbook fixed super quick and immaculate. Thanks Gavin and Gary, great service
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Elliot
Thank you for your kind feedback! We're delighted to hear your MacBook was repaired so quickly and returned in immaculate condition.
We take great pride in providing a fast, professional service, so it's wonderful to know we met your expectations.
We really appreciate your support and look forward to helping you again should you ever need us in the future. Enjoy your repaired MacBook! 😊
The Ologic Team
Replacement charger
Needed a charger repaired for my laptop, they replaced it immediately, when it was delivered it was sent with a personalised message on the box, personalised message on the letter and even a little pack of haribo!! Absolutely over the moon with this. Ryan was the repair technician and Gary the test engineer. Fantastic service. Well done to you both. Will definitely return if needing something repaired !
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Charlie
Thank you so much for your wonderful review!
We're delighted to hear that you were pleased with the service and that your charger was repaired and returned so quickly. We believe it's the little touches that make a difference, so we're thrilled that the personalised messages and Haribo helped put a smile on your face.
Our team will be over the moon to know everything was perfect before it was returned to you.
Thank you for taking the time to share your experience. We truly appreciate your support and look forward to helping you again should you ever need us in the future.
Kind regards,
The Ologic Team
Excellent service
Excellent service provided from this company, fixed my daughter’s iPad and kept me updated. Thank you, will use again if needed.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Holly
Thank you for your kind review. We're delighted to hear that you were pleased with the service and that your daughter's iPad was repaired successfully.
Keeping our customers informed throughout the repair process is something we take great pride in, so it's wonderful to know the updates were helpful. We really appreciate your support and are grateful that you would consider using us again in the future.
Thank you for choosing Ologic.
The Ologic Team
My son broke his laptop and was heart…
My son broke his laptop and was heart broken. It was fixed and back to us within days!Fantastic service !
Honestly couldnt be happier with them . Personalised note and all.
Far quicker than we expected to have everything done and back to us . Laptop probably working better than before it was broken.
Credi and gary are incredible and have made a little boys day .
Even sent a little treat in the box couldnt possibly thank them more !
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Lauren
Thank you so much for your wonderful review. We're delighted to hear that we could get your son's laptop repaired and back with you so quickly.
We know how upsetting it can be when a much-loved device is damaged, so it's fantastic to hear that the repair has made his day and that the laptop is now working even better than before. We are thrilled to know our hard work and attention to detail were appreciated.
We're also glad the personalised note and little treat helped put a smile on his face. Thank you again for taking the time to share your experience and for trusting us with the repair.
Wishing your son many happy hours with his restored laptop!
The Ologic Team
I have recently had various issues with…
I have recently had various issues with the delivery of my item after a repair, first DPD lost the device, then a replacement device was lost and then a further replacement was delivered damaged via a 3rd party. Along the entire process whilst there have been delays and issues. I cannot fault Ologics customer service and in particular Lynn who has been extremely helpful throughout. With a final resolution that has helped and made my son very happy, clear prompt communicating to get to this point thank you
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ologic
Hi Mark
Thank you for taking the time to share your experience. While we're very sorry for the delivery issues and delays you encountered, we're delighted that we were able to support you throughout the process and keep you informed every step of the way. Customer service is incredibly important to us, especially when things don't go to plan, so it's wonderful to hear that her communication and dedication helped bring about a positive resolution.
Most importantly, we're pleased we were able to reach an outcome that made your son happy. Thank you again for your patience and for your kind words about the team. 😊
– The Ologic Team
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