Cheryl and her assistant Kayleigh were awesome. Everything was ready and waiting, Kayleigh organised a suitable place to swap over the contents. Very enjoyable experience
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My delivery was carried out by Ian he was smart and polite a good firm hand shake .He then went on to explain on the other services the company offers very thoroughly and not in a dull way overall a v... Näytä lisää
Yritys on vastannut
I was dealing with a very nice , honest lady called Semande who kept me informed throughout the whole time fords had my truck due to some warrenty issues , she was an absolute star 🌟 also ducky sorte... Näytä lisää
Yritys on vastannut
If you’re in need of a vehicle I highly recommend to hire vehicles from Northgate using the Snodland depot. The staff in this depot are absolutely amazing, so friendly and just can’t help en... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Yrityksen kirjoittama
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Yhteystiedot
Mid Kent Business Park, ME6 5UA, Snodland, Kent, Yhdistynyt kuningaskunta
- 01634 244400
4,7
Erinomainen
109 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Service is awful
Service is awful, van been in a week , no updates calls at all
21. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Snodland
We are really sorry to hear that you feel the service provided on this occasion has been unsatisfactory.
Unfortunately I am unable to locate your account from the information supplied.
Please could you contact us on customer.services@northgate.co.uk to allow us to open an investigation and obtain an update on your vehicle.
I look forward to hearing from you.
Thank you
Mike Parker
Very frustrating
Despite weeks of notice regarding when I needed a vehicle, I only narrowly managed to get my vehicle on time
I had to chase every step of the way as my account manager was very difficult to get hold of
If I hadn't been repeatedly chasing for updates it wouldn't have happened at all
On the day, I got lucky as a vehicle was returned late in the afternoon that was suitable for me
2. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Snodland
Hi there Jon, thank you for taking the time to leave us this feedback and we are really sorry to hear that your Northgate journey was not as smooth as you had hoped for.
Here at Northgate we pride ourselves on delivering a second to none service to all of our customers, and take it very seriously when we do not meet with their expectations or indeed our own.
Please be assured it is never our intention to cause any upset to our customers. To allow us to look into this matter in more detail for you, please do not hesitate to contact us on customer.services@northgate.co.uk.
Kind Regards,
Laura Griffiths
The Ad-blue tank went bang on a 2019…
The Ad-blue tank went bang on a 2019 vehicle! All was OK until this breakdown. RAC can't be bothered to turn up at the correct address, when are UK postcodes ever for one address. And RAC use the excuse of somewhere in the vicinity to make you pay £80 call out charge.
10. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Snodland
We are very sorry that you are unhappy with the findings of our investigation. We have tried to call you this morning and left a voicemail. Please could you call Customer Services on 03330 431095 option 4, option 3.
Kind Regards
Mike Parker
Nice and Easy
I recently took delivery of 5 new vans via the "We Buy You Rent" scheme and i have to say i was pleasantly surprised how easy the process was.
Steve Edwards was great and helped things along a bit smoother.
Northgate is definitely the way forward for the expansion of our fleet.
- Craig Albert CPA Property Services Ltd
21. kesäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Snodland
We are so pleased to hear that Steve has been able to fulfil your business needs, Craig!
Thank you for taking the time to highlight this experience with us, we look forward to supporting your business long into the future.
Take care,
Laura Griffiths
Northgate - Kent Region
Our fleet rep Hayley at Northgate (Key Account Manager) is really good at communicating with us and helpful when trying to place our order for 54 vehicles. It has been difficult to place the order due to current delays however we are almost there and Hayley is always on hand to help answer any questions. I often email or call Hayley and she is able to book a quick meeting in with us often the same day to get our order sorted. I am looking forward to getting the order confirmed ASAP.
I used the Dartford branch in a previous company and I couldn't fault them either, there have been a few delays with the Snodland branch around services and MOTs over the past few months but the branch managers are quick to resolve and help out.
The only reason we would have to move from Northgate is if we are not able to confirm our order has been confirmed in the next few weeks, hopefully it will not come to this.
Thanks for everything so far Northgate, I will hopefully look forward to working with you for at least the next 3 years.
11. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Snodland
Hi there Carol,
I really appreciate the time you have taken to leave us a review. It is very pleasing to hear that you have been our customer for three years, and during this we have been able to support you, even when we have been at fault. A working relationship between Northgate and our customers is so important so I am happy to hear that you have this with us, and most importantly, your Account Manager.
At present we are all feeling the effects of the shortages across the motor industry, however we are working so hard to ensure our customers are not feeling the brunt of this. We have everything crossed that we can fulfil your business needs and continue to work with you long into the future.
Take Care!
Laura Griffiths
Trustpilot-kokemus
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