Amazing customer service with very friendly and interactive staff. Everything is done swiftly without delay and completed to a professional standard everytime. You can also get free coffee from their... Näytä lisää
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Sijainti
Vaihda sijaintiaEuropa Way, Eastway Business Park, IP1 5DL Ipswich, Suffolk, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We use Northgate for 90% of our fleet of vans and cars. Joe Leech in particular stands out and the customer service since he came to work for Northgate has been outstanding - nothing is too much for h... Näytä lisää
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Always get a good service, staff are friendly, polite and very very helpful especially Anthony Brooks always manages to find us a van at short notice. Especially this morning having 2 vans go off road... Näytä lisää
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I worked with northgate to supply the company I work for some new vehicles. The guys at ipswich were amazing, so polite, organised and helpful. Spencer was with me during the van swaps and completely... Näytä lisää
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Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Yrityksen kirjoittama
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Yhteystiedot
Europa Way, Eastway Business Park, IP1 5DL, Ipswich, Suffolk, Yhdistynyt kuningaskunta
- 01473 240321
4,5
Erinomainen
51 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The people at Ipswich are a very…
The people at Ipswich are a very friendly and helpful organisation. They also go the extra mile if as and when I need them the most. They also offer a wide range of vehicles to suite the job in hand !
10. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
This is so pleasing to hear, thank you! Our Ipswich team certainly are a credit to Northgate, and always provide the 5* star service in which we aim to deliver to all of our customers.
Take care!
Laura Griffiths
Very good customer service
Very good customer service. And very friendly front desk.
3. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
Thank you so much for taking the time to leave such an encouraging review, Lewis.
It is a pleasure to see that your experience with our Ipswich branch has been a positive one, and I am sure that the team at Ipswich will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great customer service from individuals
The service we receive from individuals is great particularly Spencer & Dan - the overall service from Northgate as a company has not been so good. We have just received a large number of brand new fleet vehicles of which a number broke down with manufacturing fault that we were not made aware of.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
Thank you for taking the time to leave your feedback, Emma.
I am sure that Spencer and Dan will be delighted to see your comments, but I am sorry to see that some of your brand new vehicles broke down following delivery.
If you do need this looking into further, I will be more than happy to investigate if you can contact me on either customer.services@northgate.co.uk or on 03330 431095 Option 4 Option 2
Take care.
Simon Cort
Asked about when vehicle was due for…
Asked about when vehicle was due for service. Account manager passed to branch. NO RESPONSE.
6. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
Thank you for taking the time to leave your feedback, Mike. Please accept my apologies on behalf of Northgate for the lack of response to your request for information.
I would happy to locate and provide the service dates needed, but I am unable to find any details for your hire. I would ask that you please get in touch with your vehicle registration number so I can find out the information that you need, and I will be happy to investigate the lack of response further if required.
Customer.services@northgate.co.uk or on 03330 431095 Option 4 Option 2
I really look forward to working with you to bring this to a resolve.
Thanks
Simon Cort
Northgate/Van Monster regularly drive &…
Northgate/Van Monster regularly drive & park SORN vehicles which cause an obstruction on a public road. Normally Fri - Mon. Been reported to both Police & DVLA - Currently Ford Transits Regs FE69 XAV & WO18 WRD. Update Both mentioned vehicles were siold at Mannhiem car auctions & parked by the buyers. Both vehicles mentioned were collected 6.30am 03/03/23 & loaded on to a car transporter. Guys collecting didnt see that they were parked dangerously & stated they were only doing their job. They removed the Northgate stickers.
31. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
Good morning,
Thank you for bringing this matter to our attention and we are sorry for any inconvenience which has been caused. Whilst I fully appreciate your frustrations FE69XAV and WO18WRD are not Northgate vehicles. The vehicles were removed from our fleet and sold in auction, so therefore we are no longer the registered keepers and therefore regrettably cannot assist with this matter.
Kind regards,
Laura Griffiths
North gate, forget it !!! Try enterprise.
Called a problem in to the reception, woman taking the call did not seem interested at all to help. Time to look at fault was two weeks. Service is poor, I personally would not pay for their service.
When vehicle went into the work shop, work took 2 hours to change a tyre.
Going to try enterprise, in the future.
20. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
I’m really sorry to see your comments, Lewis, but appreciate you taking the time to leave your feedback.
I would welcome the chance to look into your concerns, but I am unable to locate your account with the information supplied. I would ask that you please get in touch with us so we can investigate.
Customer.services@northgate.co.uk or on 03330 431095 Option 4 Option 3
I really look forward to working with you to bring this to a resolve.
Thanks
Simon Cort
Excellent communication from start to…
Excellent communication from start to finish
30. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire - Ipswich
This is what we like to hear, Simon!
Thank you for taking the time to leave us feedback and we look forward to working with you long into the future.
Take Care,
Laura Griffiths
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