New Homes Law Arvostelua 

After almost 8 months my sale and purchase failed. This was a relatively straightforward transaction (FTB and no chain). I experienced a catalogue of poor communication, missed deadlines and slow progress. I raised a formal complaint mid way through the process which was upheld. I received assurances that things would improve. Clearly they did not. Please avoid this firm.

We have recently completed with their services. Great service, customer communication and prompt response for our enquiries. Their app helps us monitor and see the progress of our case. I recommend Grace and the team for their great service to our 1st house purchase.

They were a good solicitor to go for, they conducted thorough research and analysis on the property which I was made to buy, and they did it at a reasonable time.
Would have been better if they could expedite their researches during the enquiry phase of the process, as it has taken over four to five months to fully complete the process, which other law firms would have completed within three months or less.

I had an excellent experience with Kerry and the whole team at New homes Law throughout the purchase of my flat. From start to finish, Kerry was professional, efficient, and incredibly supportive. She kept me informed at every stage of the process, explained everything clearly, and was always quick to respond to any questions or concerns I had.

Buying a property can be overwhelming, but Kerry made the whole process feel straightforward and stress-free. Her attention to detail, excellent communication, and dedication gave me complete confidence that everything was being handled properly.

Thank you, Kerry, for all of your hard work and support in helping me complete my flat purchase. I truly appreciate everything you did and wouldn’t hesitate to recommend you to anyone looking for a reliable and knowledgeable solicitor.

Recommended by former neighbours. Began the process on 26th May 2026 and Completion on the new property on 26th June 2026.⭐️⭐️⭐️⭐️⭐️
Luke Lucas was the initial point of contact but Niamh Tedder became my constant. Nothing was to much trouble, I was able to go to their offices to sign various documents. All the staff when I ‘phoned where very helpful and tried to assist where they could.
Truly recommend.

Everyone I interacted with during my house buying process was very professional and quick to respond with any questions I had. They were very proactive and the sale went through very quickly with no hold ups. On completion day Millie was particularly helpful and was very quick to respond to my concerns which I very much appreciated.

Amazing service from Grace and her team. Completed on time, was always there with a friendly voice to answer calls and questions, nothing was too much trouble. Will be recommending to all my fiends and family. Thanks again NHL!

echo all the 1 star reviews here. I could waste a lot of time writing everything, I will however tell you of 1 occasion I’ve still had no explanation about during the 15 week process , I was made to think could only take 6-8 weeks. There was a 3 week period where they had apparently sent my mortgage offer to sage and was awaiting there response, every time I emailed they would say , we haven’t heard nothing back and are chasing them, leaving emails and voicemails. After 3 weeks of this I finally got in touch with sage who are even worse with communication and they told me they just received the mortgage offer that day, I asked NHL to explain and I don’t believe I even had a response apart from they will look into this. It also causes a lot of stress when you find out at the end of the process you are going to have to pay a lot of unexpected costs of fees to the seller I am liable for, that aren’t included in your original quote you get in the beginning but when I queried this, it’s on page 2 or 3 of the quote, I’d expect someone working on your behalf to make that small detail clear from the off. It just makes you feel extremely stressed and like you’re being conned. They did at least remain professional and kind in the emails I did receive which were never a response to a enquiry. You should be offered to be compensated, it might make a difference with these experiences if they investigate and find your process to be unsatisfactory, not trying to justify things on a response to people’s reviews. They literally asked me because I’m a first time buyer stamp duty is 0, Do you want to pay more stamp duty again if you ever own 80% or more of your home. Yes of course I would I love to burn money! It’s like they don’t have your best interests as a concern at all. Most times I rang a moody person answered. I would not recommend. Edit last review removed as I mentioned a name of a employee in good light but fine I’ve removed. Just a poor attempt to try get rid of a justified bad review

Honestly cannot thank Grace enough, she has handled each one of my panics superbly and has worked so hard to meet our timelines🥰 Would defo instruct again!!

New Homes Law - speedy and thorough service. I really enjoyed using New Homes Law to complete on my first purchase. They made everything so simple and we were able to complete on my new build property in 3 weeks! Their portal helped me keep an eye on the progress of my purchase and they were very responsive over phone and email. Isaac was especially very good at keeping me updated and sorting out my purchase. Thank you!

Great service from a friendly team !

This was my first time buying a home and I was really unsure of the process, I left like I was able to ring any member of the team for help and advice anytime and they guided me through the whole process step by step.

Thankyou so much everyone at New Homes Law

Completed on the day as promised. Always available to answer the phone. Very good service. Thank you!

Working with Jessica Cuthbert has been an excellent experience. I couldn’t recommend her highly enough

I had to leave a review as my previous experience with conveyancers has never been positive, but Megan, Lucia and Denise at New Homes Law have always gone above and beyond and been more than helpful.

They are patient and professional, helpful and you always feel like you are in good hands.

Buying and selling property is undeniably stressful but it makes such a difference when you have a dedicated team in your corner who look out for your best interests, are always available to help and do exactly what they say they are going to do!

Would highly recommend.

I am very pleased with the service provided by Kerry during my property transfer. She handled all legal matters professionally. She took every matter seriously and helped me make the process smooth.

I am also very happy with Lucia, who helped me with the post-completion work. She dealt with Land Registry to help speed up the process of updating of my name. She was efficient and responsive.
Overall, I am satisfied with the service I received and would recommend them to others.

Very professional. Great communication. Proces was smooth and pleasant. Highly recommended

Great service

V poor communication, v slow, had to chase them up on everything. Un professional.

Navigating a remortgage and staircasing can easily get delayed, so I was incredibly pleased that Kerry and the team managed to complete everything right on schedule. They aren’t the most proactive communicators, but they are reliable and organized behind the scenes. No delays, no missed deadlines, and a successful completion - all for a decent price too.

Our experience buying a house with New Homes Law was nothing short of proffesional and supportive. They ensured everything was going well every step of the way and they always provided support when I had queries. Their app is very helpful and constantly updated to keep you informed about your process. I highly recommend them if you want a smooth process and a caring environment who will be there for you. I was highly impressed by the teams synergy. Thank you so much for all your support!