I reached out to Next Level Racing asking for information about a product that I was considering purchasing. A representative named Clay responded within a few hours. His response was detailed and he... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shout out to Dylan cooper for the amazing customer service. My original cockpit had faulty material even tho I bought it 2-3 months ago, but I wanted to upgrade to the gt racer 2.0 anyways so instea... Näytä lisää
My experience with Next Level customer service was excellent. Great help, I got what I needed as my device was under warranty. I communicated via their support email. They are busy so I had to wait 4... Näytä lisää
Very happy with NLR products and customer service. I would like to add that flight simulation users are starting to purchase overhead panels for airliners (example: Rowsfire, Wingflex) as they become... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Next Level Racing have been providing solutions for customers to mount their steering and flight controls since 2009 to take their immersion to a whole new level. With distributors and resellers globally find your closest reseller to take your expe...
Yhteystiedot
4217, Benowa, Australia
- www.nextlevelracing.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 47 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Customer service
Bought the HFS Haptic first than up graded to the PRO after 7 months had an issues with control panel and without any problems they replaced it. The customer service was the best that I have ever dealt with. Great company and products have recommanded it to everyone

Vastaus yritykseltä Next Level Racing
Flight Sim Seat 2.0
Ordered Flight Sim Seat 2.0. Received it very quickly, free shipping!, well boxed, went together perfectly. Did not mount perfectly on my DOF H4 as the mounting rails don't quite line up with the holes on the DOF, but after a slight tweak (had to mount the seat about 1/4 inch off center) it works fine. The seat is extremely well made and comfortable for long flights, the adjustable arm rests and back support is wonderful. I am so pleased with this chair over my previous "gaming" chair I had been using. Highly recommend this chair for civilian and commercial flights. There are no holes in the back to mount a harness, but you could mount a lap belt. Definitely worth the money if you are into flight simulators and long flights

Vastaus yritykseltä Next Level Racing
I had an issue with my HF8 Gaming Pad…
I had an issue with my HF8 Gaming Pad and contacted customer support. Alec handled my case with absolute professionalism and speed. After checking the issue, they promptly shipped a replacement unit, which arrived quickly and works perfectly. Next Level Racing truly cares about their customers, and their after-sales support is top-notch. Highly recommended! 5 stars!

Vastaus yritykseltä Next Level Racing
Great customer service
Great customer service. Liam was super helpful and knowledgeable.

Vastaus yritykseltä Next Level Racing
Great honest service
Great honest service. Liam was very direct and upfront about what my ideal setup is based on my budget.

Vastaus yritykseltä Next Level Racing
Excellent customer service
Excellent customer service, Liam was great.

Vastaus yritykseltä Next Level Racing
Really pleased with the customer…
Really pleased with the customer service.

Vastaus yritykseltä Next Level Racing
Bought a ERS3 after watch many reviews…
Bought a ERS3 after watch many reviews on line on what a great seat it was with the hyper cool feature. Well got it pretty easy to put together. Mounting it to my TR8 Pro rig took a little extra work with the way the TR seat mounts to the ERS3. Seat falls pretty good. But the hyper cool is way over hyped. On low you can barely feel anything on high you get a little breeze. So for the money I would pass on it to much hype and not enough actual design. A variable speed knob would be a much better switch then just hi and low.

Vastaus yritykseltä Next Level Racing
Next Level Racing has been excellent
Next Level Racing has been excellent! Product delivered quickly and without hassle. Products always arrive on-time and excellent packaging. I haven’t had one issue with multiple Next Level Racing orders. My go to for SIM Racing products.

Vastaus yritykseltä Next Level Racing
Called over the phone and had…
Called over the phone and had everything organised in house, one stop shop for all your needs, absolute legends

Vastaus yritykseltä Next Level Racing
10/10 Experience. Would recommend to anyone.
Visited the store today to view different options and spec out everything I'd be looking at purchasing.
Alec was extremely helpful. I stayed for around 3 hours with a friend looking at countless different options, models, styles.. he was extremely accomodating with absolutely everything.
The service at Next Level Racing is amazing, and I'm very excited to go through the build process with them. Every question I had was answered, and double checked for specs, sizing etc for my needs.
10/10 will definitely back here for everything Sim Racing.

Vastaus yritykseltä Next Level Racing
Great customer service
Great customer service. Will be back!

Vastaus yritykseltä Next Level Racing
Customer service was great and very…
Customer service was great and very friendly.

Vastaus yritykseltä Next Level Racing
Popped in to have a look around
Popped in to have a look around . Very friendly service and some good advice. No hard selling. Enjoyed the visit .

Vastaus yritykseltä Next Level Racing
Amazing customer experience 🤙🤙

Vastaus yritykseltä Next Level Racing
Great service
Great service, support really helpful for warranties.

Vastaus yritykseltä Next Level Racing
The best racing stands out there, period.
I have three Next level Racing stands 2.0.
I use one for Moza racing and the other two for my flight stands. Logitech rudder pedals just fit and the Turtle Beach rudder pedals fit easily with room to spare. These stands are built solid and look great too! They are heavy, so I use a 12 x 12 inch dolly when folded to move them around. I highly recommend them.

Vastaus yritykseltä Next Level Racing
Great Product, Great Company
Not much to say other than everything went as smoothly as it could have. Placed the order and received my order quickly. I've had a few Next Level Racing products through the years and have been very happy with the company. Would definitely recommend them.

Vastaus yritykseltä Next Level Racing
Customer support
originally a 1 star for customer service but now 3 stars because they eventually helped. After having a defective motor in my HF8 I started my support claim on July 9 and it took until August 25 to receive a replacement. This was after many emails and them sending a replacement that never arrived. I also didn't receive any real support until after I had leave a negative review.
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