Neptune - Hailsham Arvostelua 

The helpfulness of everybody I spoke with on the phone and in store and the delivery guys were amazing and so nice! Well done Neptune you’ve nailed the customer service 👏

Store is inviting to look around . Staff helpful and informative and always offer you a coffee . The furniture is of the highest quality and so is all the other products they sell .

Wonderful staff, so helpful, knowledgeable and informative !
Beautiful ,timeless quality products.
Nothing is too much trouble , great customer care!

Its a miserable wet Monday in August, and I had seen that Neptune had a sale on, so popped in to get some wonderful washing up liquid, and I was offered a coffee! That was so welcoming, the most delicious coffee arrived in one of Neptune’s fabulous cup and saucers! I was served by a lovely young woman (Shannan) and got some excellent items (I also had to buy a cup and saucer!) I love the quality and harmonious displays and often go just to get some inspiration!

Always a pleasure visiting this store. Staff are very pleasant and helpful. Small hiccup with light shades, but happily sorted.

I pop into Neptune whenever I can get to Hailsham.
I already have their Chichester kitchen, a couple of their dining tables, sideboard, consul tables and coffee
tables. I can always find an excuse to buy their faux flowers, candles, soap etc and paint.
I am always greeted with friendliness and politeness
and the staff are unfailingly helpful,
and always have an enjoyable visit.

Visited the Hailsham store recently and all of the staff were very welcoming and incredibly helpful. Having just started a home renovation project, I was very impressed in particular with Shannon’s help and knowledge that she has on your all products. Shannon was easy to talk to and helped me purchase some lovely items. I have a feeling I will be spending a lot more time (and money) in your store in the future. Thanks Shannon for your assistance.

Lovely experience in store was greeted by friendly welcoming staff. Offered a lovely coffee. Showroom was inspiring.

Excellent customer service, and quick delivery

We took our daughter, who has just bought a flat, to the Hailsham branch. We've used this branch to refurbish our kitchen and have bought several other items of furniture. The service has always been professional and friendly. Our daughter fell in love with the store and bought several items. As usual the service was first class. We will be returning.

Friendly helpful staff - quality products - attractive showroom

Staff very pleasant and helpful. So far everything has turned up on time. Very happy.

The 2 ladies couldn’t have been more helpful. Went in there with no idea what I wanted. Came out with loads. Greeted with a lovely cup of coffee too!

Just wanted to say.
That Emily gave the best customer service. She is an asset to the company.
She made my friend and I very welcome
Putting us at ease. At times it can feel a bit sterile in the store.
A smile goes a long way.

Staff in store very helpful. We were kept fully up to date with regard to delivery of our items. The delivery crew were on time and were very friendly and helpful. We would not hesitate to recommend.

Lovely home furnishings! Emily was very friendly and helpful.

Always a lovely greeting from the staff, Rebecca, Charlotte and Lottie to name a few and Toby and Tanya aswell. Nothing is too much trouble and they have helped us no end over the years in making our home. Timeless pieces.