Neilson Active Holidays Arvostelua 

fast, knowledgeable service - polite staff

Cosmos Hotel offers the best experience in activities both on and off the water. The staff and instructors are all of a high standard and work very hard to meet your personal needs and experience. A very well done to all at Nelson, year on year 👍😀

Very helpful staff, booking very easy and straightforward

Efficient and knowledgeable staff in booking centre. Choice of whether I wanted a chase up call having held a booking.

We had the best time, in a beautiful place with excellent facilities.

Great staff

Great as usual, thanks Nelson!

as usual all good Excellent reps who were all very helpful with a somewhat difficult booking due to numbers

Quick and easy to book

Patient and informed person and smooth experience

….preferring to wait around and chatting to each other rather than helping people. No helpful solution to our questions around booking things because of a payment processing problem. They clearly weren’t interested. Five or six of them sitting around joking and muttering to each other. It made us feel like we were interrupting their holiday. I’ve been on a Neilsons holiday before and it was pretty good and the guys were so interactive and helpful. These guys are just on holiday themselves and def don’t want to be put out by us wanting to try and book things. Not a great experience.

Our week in Vounaki was fantastic,all sports were great, the food was excellent, the best we have ever had at a Neilson resort. Staff were so helpful , especially the Greek bar and restaurant staff. No wonder the return rate is so high, we book for 2027 whilst on holiday!

Flights were unavailable from Glasgow so phoned and spoke with very helpful lady who made some enquiries and was able to organise Flights from Glasgow instead of having to travel to Manchester.

I'd highly recommend this holiday if you are looking for a mix of an active but also relaxing holiday with great food!
The Neilson staff were all brilliant throughout - both at the hotel itself (Stef and Charlie) and also the activity based instructors - at the beach we enjoyed the SUP, e-foiling intro, sea scooters, guided swim. The yoga was excellent, as was the fitness WOD! Cycling great too! We did a couple of guided rides and also took the e-bikes to Sciacca ourselves partly following a guided route we had done the previous day. Tried Pickleball for the first time and thoroughly enjoyed!
The hotel itself is of a high standard. Hotel staff all friendly and helpful. Good sized room with large balcony. Air con, good shower, super-king sized bed. We enjoyed the complementary spa access. We took the inclusive breakfast & buffet dinner every day. The food was lovely and of consistently high quality. The buffet restaurant has both indoor and outdoor seating areas. The outdoor area has super views of the coastline. The hotel pool area was good, we were able to swim in the pool but as it was used by other hotel (non-Neilson) guests lane swimming wasn't available - this didn't impact us too much though. It was a short walk from the hotel to the cycling / racket sports centres, and also to the beach facilities. The main beach is sandy and has free sun loungers available. it is shared with the general public. However, there is also a "quiet" beach which is available exclusively to hotel guests.
We typically did a couple of activities or classes each day and spent time relaxing ourselves at the beach and by the pool.
We will definitely do another location Neilson Inside Collection holiday and we also intend to go back to the Neilson x Mangia Torre del Barone resort.

Booking was straight forward, intuitive, and lots of information provided.

Ski Holiday - Andorra
We love skiing with Neilson in Andorra, every ski holiday has been amazing.
The only limitation is the number of resorts and locations but have enjoyed locations in France (3 Valleys), Andorra but miss the Mayrhofen location (pre Covid)

Easy to see options for holidays and dates. Some are reasonably priced (bed and breakfast), others super expensive. Neilson has gone up hugely in cost since taken over by private equity. Would benefit from a lot more photos, especially of bedrooms.

Very helpful and efficient from booking the holiday to adding travellers details. Good value for mo ey

Had a fantastic 2 weeks at the Buca beach club. Facilities and food were great. Staff were great. Have already booked for next year.

we went to vounaki as a family of 4, 2 adults and 2 children age 2 and 5.
We had a brilliant week, the staff were all fantastic, a special mention to the kids club team, who were full of energy and enthusiasm, and worked tirelessly to entertain the children. Erin (manager)Lia, Cory, Lois and Bobby were super accommodating and our children loved being on their groups.
The food was great, as we're the restaurant staff, a waiter who stood out to us was Anastasis, always very helpful.
All activities and staff were great too.
The room was a bit tired, lots of space but not much storage for clothes, but still spotlessly clean and you aren't in the room enough to worry.
We did end up booking an alternative flight for returning home as the standard Neilson one was a night time flight which wouldn't have worked well with our kids. Again the GSM Scott was very helpful here and got us on a transfer bus to the airport.
Overall a great holiday, would recommend to couples and families.