Natural Collection Arvostelua 

Bought a gift for a friend which was well received. Good price and fast delivery.

been using company for a few years to buy in bulk eco friendly laundry & household cleaning products, toilet rolls & personal washing products. Often have discounts & money off offers which makes it even more cost effective as well as a wide range of brands to choose from. Delivery times can vary sometimes a few days other times more than a week. Always well packaged in reusable/ recyclable/ compostable packaging. Have to spend over £70 to get free postage which is quite steep but occasionally do a better offer on postage. Reward scheme is poor as points only available for a short time before expired so never get a chance to use them on next purchase. Overall very happy with experience shopping with them.

Very poor, ordered something that said it was in stock, money taken from my account. Never received an email confirming the order, the order never showed on my account despite me being logged in when I ordered it. Never got the item of course! Called to ask for a refund and was told it would be processed in a few days. Nearly a month gone by and nothing. I won’t buy anything from them again, very dodgy.

I've been waiting for a refund for some weeks and have called you three times. I've been told it's approved but still hasn't come into my account.

I am always happy with my experience of using Natural Collection. I am not a regular shopping, perhaps two or three times a year. I mainly stock up on items that are Fairtrade.
Nothing to complain about in regard to the whole experience from placing order to receive my goods. I always have wide range of products to choose from. More importantly it states quite clearly when a product is not available, avoiding disappointment later. My order has always arrived within promised timeframe. delivery.
Once again, I was very impressed. Thank you!

Ordered a couple of items - very easy process and items were nice. No problems with my items and I kept them.

Both compost bins were slightly damaged and from the packaging appeared to be returns deemed suitable for resale. Therefore not the best service as these really should have been sold as seconds. However given they're for me and will likely suffer wear and tear fairly soon, I decided it wasn't worth returning them.

Have been ordering from this company for many years but won't use them again. Latest order damaged in transit so evri didn't deliver. Evri asked to contact spark retail ehich I did. No reply to email. Send email to natural collection. No reply. 4th evening phoned customer service. Very unfriendly person. As they send it to the wrong address on top of everything else they could not send out another order not sure why but had to refund. Overall nothing but hassle.

Very pleased with the fit and quality of the clothes and earrings. Problem free delivery and I love being able to buy organic and fairly traded goods at a reasonable price.

Ordered several items including women's clothing, hair dyes, wash egg plus refill. Most arrived beautifully packaged and promptly, with useful advisory note about one blouse that needed a little extra time for delivery. Good quality products.

I've shopped with Natural Collection for many years now. I order online and you get notified about delivery, no issues!

I recently ordered jewellery & 2 headscarves which arrived promptly. However, the scarves were too large & I posted them back to the address stated by first class post. They have apparently not been received & Royal Mail are unable to find them!
I am now £84.19 out of pocket & will not order again unless a better returns system is in place !

Great selection of items and quick delivery

Usual fast service and delivery
Unfortunately the LoofCo Bathroom cleaning pad was disappointing . It was very bulky to hold comfortably and the rounded shape meant that to made cleaning into corners impossible . I ordered two but returned one unused as unsuitable

great stock, arrives fast.

Very efficient ordering and good delivery. Shower head I ordered not fit for purpose. Supposed to save water the water comes out so slowly it takes twice as long to shower.
Candle sticks perfect

I wrote about the size for lamb coat how it corresponds to German. No answer. Via telephone neither.

Purchased two Christmas Stockings in green velvet with a taupe linen top. They arrived on time and exceeded expectation. Beautifully made and large enough to be useful and fill with little bits and pieces.

You had what I needed, my order was confirmed quickly and it all arrived in a couple of days or so.
All as it should be - as ever with Natural Collection. Lots of choice in ethical goods, efficient delivery = customer satisfaction!

Natural Collection is great. It has such a brilliant selection of items, I like that there's a little bit of ethical information with the item on the product page. The delivery is quick and items arrive in a good state, and they send you lots of email updates about the whereabout of your item when sending it.