Beautiful gift, arrived promptly. Would have given 5* but have issues with the courier company used. Also would have liked to see the actual wording on bunny while ordering to see what it looked like... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Perfect from start to finish... I love My First Years, always quality products and the website is easy to navigate. Quick delivery too! My grandson loved his personalised Iggle Piggle and the Elephant... Näytä lisää
Yritys on vastannut
Absolutely delighted with my purchase of two personalised bunnies. They were wrapped in tissue and in a presentation gift box. Well packaged for delivery also and received within a couple of days of p... Näytä lisää
Yritys on vastannut
We received a gift for our daughter's birthday and have used the website several times since. Everything we've purchased has been wonderful and has truly made for memorable, unique gifts that people r... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä My 1st Years
Yrityksen kirjoittama
The Home of Personalised & Unique Baby Gifts.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Yhteystiedot
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, Yhdistynyt kuningaskunta
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
4,4
Erinomainen
17 t. arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Disappointed with my order.
Disappointed with my order.
My order came promptly however the 1st year box it was in was badly damaged and unusable. I had to purchase a separate box to put my gift in.
11. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Eileen,
Thank you for taking the time to leave us your feedback.
We’re sorry to hear that your experience with us was not as positive as we would have hoped. We would really like the opportunity to look into this further and see how we can help.
We have sent you an email regarding your review, so when you have a moment, please could you take a look and come back to us so we can investigate this further for you.
Thank you again for bringing this to our attention.
Best regards, Shannon , Customer Services, My 1st Years
Excellent service by Marie I received…
Excellent service by Marie I received my parcel which had a box missing i contacted my first years straight away and within an hour my order was sorted and a new box was on its way to me thank you Marie for your prompt and friendly response
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My 1st Years
Hi Joy,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that Marie was able to resolve the issue with your missing box so quickly and that you were happy with the friendly and prompt service you received. We’ll be sure to pass your lovely feedback on to Marie.
Thank you again for choosing My 1st Years – we really appreciate you taking the time to share your experience with us!
Best regards, Shannon , Customer Services, My 1st Years
Ordered a sack for my grandson 1st…
Ordered a sack for my grandson 1st Christmas with his name on it beautiful amazing 100% like the pictures would recommend
7. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Sharon,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you loved the personalised Christmas sack for your grandson’s first Christmas and that it was just as beautiful as you expected from the pictures. It’s lovely to know that it helped make such a special occasion even more memorable.
Thank you again for choosing My 1st Years and for your lovely recommendation – we really appreciate it!
Best regards, Shannon , Customer Services, My 1st Years
Was very disappointed with the product…
Was very disappointed with the product I ordered. Tried reaching out to customer service on two different occasions and still haven’t heard anything back
10. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Amy,
Thank you for taking the time to leave your feedback.
We’re extremely sorry to hear that you were disappointed with your order and, more importantly, that you feel you have not received a response after contacting our Customer Services team. This is certainly not the level of service we aim to provide, and we completely understand how frustrating this must have been.
We have now emailed you directly so that we can look into both the issue with your product and your previous contact with us. When you have a moment, please could you check your inbox and reply to us so we can investigate this further and work towards resolving the matter for you.
We’re very sorry again for the disappointment and inconvenience caused.
Best regards, Shannon , Customer Services, My 1st Years
Absolutely love this set it's so cute…
Absolutely love this set it's so cute the perfect fit and everyone always complements how cute the set is. Arrived fast.
10. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Emma,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear how much you love the set and that it was the perfect fit. It’s lovely to know that it’s getting so many compliments too! We’re also really pleased that your order arrived quickly.
Thank you again for choosing My 1st Years – we really appreciate your lovely feedback!
Best regards, Shannon , Customer Services, My 1st Years
Lovely gifts just a shame you put them…
Lovely gifts just a shame you put them n the same gift box
Fairly obvious that one was for and and one for a girl - would of preferred them in a separate box
11. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Jen,
Thank you for taking the time to leave us a 4-star review.
We’re really pleased to hear that you were happy with the gifts themselves. We’re sorry for any disappointment caused by both items arriving in the same gift box.
We currently provide one complimentary gift box per order, with additional gift boxes available to purchase separately at checkout. We completely understand that, when ordering gifts for different recipients, having them presented separately can be preferable, and we really appreciate you sharing this feedback with us.
Thank you again for choosing My 1st Years – we hope the gifts were both well received!
Best regards, Shannon , Customer Services, My 1st Years
Well made and arrived looking as I…
Well made and arrived looking as I expected lovely gift
10. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Maura,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you were happy with the quality of your item and that it arrived just as you expected. It’s lovely to know that it made such a special gift.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Very speedy delivery I always love…
Very speedy delivery I always love purchasing from my 1st years
11. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Kamilia,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that your order arrived quickly and that you continue to enjoy shopping with My 1st Years. Your continued support really means a lot to us.
Thank you again for choosing My 1st Years – we truly appreciate it!
Best regards, Shannon , Customer Services, My 1st Years
The packaging was so good- a proper…
The packaging was so good- a proper present! And the contents didn’t disappoint either! The recipient of the gift was delighted and it is now kept permanently in her car.
10. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Susan,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you were so pleased with the presentation and that the gift itself didn’t disappoint. It’s lovely to know that the recipient was so happy with it and that it has become something she keeps close to hand in her car.
Thank you again for choosing My 1st Years – we really appreciate your lovely feedback!
Best regards, Shannon , Customer Services, My 1st Years
Vastaus yritykseltä My 1st Years
Hi Bernadette,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you found the ordering and payment process nice and easy, and that your order arrived quickly too. It’s lovely to know that you had such a smooth experience shopping with us.
Thank you again for choosing My 1st Years – we really appreciate your feedback!
Best regards, Shannon , Customer Services, My 1st Years
Superb service
Superb service, very efficient and engaging customer care. The whole team is absolutely fantastic. The gifts I ordered were of the finest quality as well.
10. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Ekta,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you were so pleased with both the quality of your gifts and the service you received from our Customer Care team. Your kind words about the team really do mean a lot to us.
Thank you again for choosing My 1st Years and for taking the time to share such lovely feedback – we really appreciate it!
Best regards, Shannon , Customer Services, My 1st Years
Great present
I needed a super-fast delivery and they shipped my custom baby shoes WITH GREEK CHARACTERS on the very same day. I got them the day after and it was great! The product itself is extremely cute. I've gifted it a number of times. It's a great keepsake and parents are very pleased with it. The mint box (and also not having to look for appropriate packaging) makes it all so perfect. Highly recommend.
11. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Julia,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that we were able to get your personalised baby shoes dispatched so quickly and that they arrived the very next day. It’s also lovely to know that the Greek character personalisation worked perfectly and that you’ve chosen this gift several times before.
We’re so pleased to hear that the shoes have made such a lovely keepsake and that the presentation box made gifting them even easier.
Thank you again for choosing My 1st Years and for your lovely recommendation – we really appreciate your continued support!
Best regards, Shannon , Customer Services, My 1st Years
Absolutely loved everything I ordered…
Absolutely loved everything I ordered for my granddaughter, personalised stuff came out beautifully.
11. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Zia,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you loved everything you ordered for your granddaughter and that you were so pleased with how the personalisation turned out. It’s lovely to know that the items made such a great impression.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Reliable and great quality
Have ordered from My 1st Years numerous times now and have always been happy with the products
11. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Anil,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you’ve ordered from My 1st Years numerous times and have consistently been happy with your purchases. Your continued support really does mean a lot to us.
Thank you again for choosing My 1st Years – we truly appreciate it!
Best regards, Shannon , Customer Services, My 1st Years
My order was delivered with care
25. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Mary,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that your order was delivered with care and that you had a positive experience with us.
Thank you again for choosing My 1st Years – we really appreciate your feedback!
Best regards, Shannon , Customer Services, My 1st Years
Vastaus yritykseltä My 1st Years
Hi Liz,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you found the ordering process easy, were happy with the communication throughout, and loved the products you received.
Thank you again for choosing My 1st Years – we really appreciate your lovely feedback!
Best regards, Shannon , Customer Services, My 1st Years
Ordering was easy and dispatch was…
Ordering was easy and dispatch was quick but delivery was a shambles. Order to dispatch took 2 days, delivery took 11 days more, just under 2 weeks in total!! Arrived too late for my grandson's 1st birthday - very disappointed. Gift will now have to be re- posted at our cost as they live 100 miles away.
9. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Jan,
Thank you for taking the time to leave your feedback.
We’re extremely sorry to hear about the delay with your delivery and completely understand how disappointing this must have been, especially as the gift was intended for your grandson’s first birthday.
While we’re pleased that the ordering and dispatch process was quick, we appreciate that the extended delivery time unfortunately meant the parcel arrived too late for such an important occasion. We’re also sorry that this has now left you having to arrange and pay for the gift to be sent on again.
We have contacted you directly by email so that we can look into the delivery in more detail and see how we can help. When you have a moment, please could you take a look and reply to us.
We’re very sorry again for the disappointment and inconvenience caused.
Best regards, Shannon , Customer Services, My 1st Years
We ordered a personalised gift
We ordered a personalised gift. A surprisingly fast turnaround. The personalised gift box was an added bonus. The beautiful blanket was wrapped inside the gift box with matching tissue. Thank you.
11. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Louise,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you were so pleased with the quick turnaround and the presentation of your personalised gift. It’s lovely to know that you loved the blanket, gift box and matching tissue, and that everything came together so beautifully.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Fabulous swevice
Beautifully made personalised item. The perfect gift for my granddaughters first birthday. Secure and excellent courier delivery service
10. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Andrew,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you were so pleased with your personalised item and that it made the perfect gift for your granddaughter’s first birthday. It’s also lovely to know that you were happy with the secure and reliable delivery service.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Half my order didn't arrive lost over…
Half my order didn't arrive lost over £100 worth of items and was told to send a photo of binned cards box which was binned on the Friday of delivery and customer service wasn't available over the weekend and was told this on the Monday. I've spent so much money with 1st years and now they've robbed me they've lost alot of custom from myself and family
Terrible company
11. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Holly,
Thank you for taking the time to leave your feedback.
We’re extremely sorry to hear about the issues you experienced with your order and completely understand how upsetting and frustrating this situation must have been, especially given the value of the items you were expecting to receive.
We’re also sorry to hear that you were asked to provide packaging that had already been disposed of before you were able to contact us. We appreciate how difficult this would have been, particularly with our Customer Services team being unavailable over the weekend.
We would really like the opportunity to review this matter properly and see what we can do to help. We have contacted you directly by email, so when you have a moment, please could you take a look and reply to us so we can investigate this further for you.
We’re very sorry that your experience has left you feeling this way, especially as a returning customer, and we hope we can work towards resolving this for you.
Best regards, Shannon , Customer Services, My 1st Years
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