We received a gift for our daughter's birthday and have used the website several times since. Everything we've purchased has been wonderful and has truly made for memorable, unique gifts that people r... Näytä lisää
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Perfect from start to finish... I love My First Years, always quality products and the website is easy to navigate. Quick delivery too! My grandson loved his personalised Iggle Piggle and the Elephant... Näytä lisää
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I always buy from this shop when I need an original and good quality gift for a friend's kid/baby. A lot of options to chose from and beautiful personalisation. My last purchase was a denim bag with k... Näytä lisää
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Absolutely delighted with my purchase of two personalised bunnies. They were wrapped in tissue and in a presentation gift box. Well packaged for delivery also and received within a couple of days of p... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä My 1st Years
Yrityksen kirjoittama
The Home of Personalised & Unique Baby Gifts.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Welcoming a new baby into the world is a moment like no other — a time filled with boundless love, joy, and unforgettable memories. At My 1st Years, we understand how precious these first moments are. That’s why we’re here to help you celebrate this once-in-a-lifetime occasion with beautifully crafted, personalised gifts that capture the magic of early childhood.
From their very first cuddles to their first steps, every keepsake from My 1st Years is designed to grow with them.
Discover uniquely personalised baby gifts that make every milestone unforgettable.
Choose from classic teddy bears, soft knitted blankets, and tiny high-top trainers made for little adventures.
Enjoy our signature personalisation expertise, perfected with care and attention to every detail.
Each item can be embroidered, flocked, printed or engraved with a name, birth date, or heartfelt message.
Create a meaningful keepsake that celebrates love, family, and the joy of new beginnings.
Yhteystiedot
My 1st Years, DC4 Cheaney Drive, Grange Park Industrial Estate, , NN4 5FB,, Northampton,, Yhdistynyt kuningaskunta
- 020 3874 2225
- support@my1styears.com
- www.my1styears.com
4,4
Erinomainen
17 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered a new personalised nursery bag…
Ordered a new personalised nursery bag for our grandson,it arrived in less than a week fantastic service
16. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Barbara,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you were happy with your grandson’s personalised nursery bag and that it arrived so quickly. It’s lovely to know that you had such a positive experience with our service.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Excellent quality
16. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Andrea,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you were happy with the quality of your order. Your lovely feedback really means a lot to us.
Thank you again for choosing My 1st Years – we really appreciate it!
Best regards, Shannon , Customer Services, My 1st Years
Items exactly as advertised …
Items exactly as advertised beautifully wrapped would certainly buy off them again
16. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Sally,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that your items were exactly as expected and that you were happy with the beautiful presentation and packaging. It’s lovely to know that you had such a positive experience with us.
Thank you again for choosing My 1st Years – we look forward to welcoming you back again in the future!
Best regards, Shannon , Customer Services, My 1st Years
This is the first time I have used this Company
This is the first time I have used this company and was very impressed. It came to me via a friend’s recommendation. I had an issue with our courier and when I contacted the company not only did they contact the courier firm they also emailed me back with an update. Delighted with the service and will most certainly be using again.
16. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Caroline,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that your first experience with My 1st Years was such a positive one, especially after being recommended to us by a friend. We’re also really pleased that our team was able to assist with the courier issue and keep you updated throughout.
Thank you again for choosing My 1st Years and for your kind words. We’re so happy to hear that you’ll be shopping with us again, and we look forward to welcoming you back!
Best regards, Shannon , Customer Services, My 1st Years
Just love this company
Just love this company, have had a couple of items so far, they are absolutely beautiful 😍, highly recommended 👌
15. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Barbara,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear how much you love My 1st Years and that you’ve been so pleased with the items you’ve ordered so far. It’s lovely to know that you’ve found them so beautiful and special.
Thank you again for choosing My 1st Years and for your lovely recommendation – we really appreciate your continued support!
Best regards, Shannon , Customer Services, My 1st Years
Vastaus yritykseltä My 1st Years
Hi Brona,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you were happy with the product, speedy delivery and our range of gifts. It’s lovely to know that you found them so cute too!
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
To see my granddaughter go to nursery…
To see my granddaughter go to nursery with her first bag pack was so cute
14. elokuuta 2026
Vastaus yritykseltä My 1st Years
Hi Donna,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that your granddaughter’s first nursery backpack made such a special moment even more memorable. It sounds absolutely adorable seeing her head off to nursery with her very first bag!
Thank you again for choosing My 1st Years – we really appreciate your lovely feedback!
Best regards, Shannon , Customer Services, My 1st Years
Beautiful range of baby products
Beautiful range of baby products, unique peraonalised gifts to make it that extra special and a keepsake as your baby grows.
Website easy and simple to use
Delivered with care and packaged well
15. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Charlene,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you love our range of baby products and personalised gifts, and that you feel they make such special keepsakes as little ones grow. It’s also lovely to know that you found the website easy to use and were happy with the care taken with the delivery and packaging.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Excellent service from ordering to…
Excellent service from ordering to delivery and great quality of product
15. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Julia,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you had an excellent experience from ordering through to delivery, and that you were happy with the quality of your product.
Thank you again for choosing My 1st Years – we really appreciate your lovely feedback!
Best regards, Shannon , Customer Services, My 1st Years
Fast delivery
Fast delivery. Items are always beautiful. Great quality and worth the price.
15. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Christina,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you continue to love the quality and beauty of our items, and that you feel they’re great value for money. It’s also lovely to know that your order arrived quickly.
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Two new grandchildren
Two new grandchildren. Ordered one pink cuddly bunny and one blue cuddly bunny. Both personalised. Very happy with product. However, they arrived in one gift box…. Dilemma of choosing which child gets the box.
15. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Tony,
Thank you so much for your wonderful 5-star review, and congratulations on the arrival of your two new grandchildren!
We’re so pleased to hear that you were happy with both personalised cuddly bunnies. We completely understand your dilemma with the gift box too! We currently include one complimentary gift box per order, with additional boxes available to purchase separately at checkout, but we really appreciate you sharing your feedback with us.
Thank you again for choosing My 1st Years for such special gifts – we hope both little ones love their bunnies!
Best regards, Shannon , Customer Services, My 1st Years
I honestly couldn't find any fault…
I honestly couldn't find any fault whatsoever from ordering to delivery and receiving the beautiful pyjamas!
15. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Norah,
Thank you so much for your wonderful 5-star review!
We’re absolutely delighted to hear that you had such a positive experience from ordering right through to delivery, and that you loved the beautiful pyjamas when they arrived.
Thank you again for choosing My 1st Years – we really appreciate your lovely feedback!
Best regards, Shannon , Customer Services, My 1st Years
Lovely gift
Lovely gift, arrived in a beautiful box. All high quality items. Got it for a 1st birthday present for my nephew and he loved it.
1. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Jackie,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you were happy with the quality of the gift and the beautiful presentation box. It’s especially lovely to know that your nephew loved it for his first birthday!
Thank you again for choosing My 1st Years – we really appreciate your kind feedback!
Best regards, Shannon , Customer Services, My 1st Years
Items out of stock... a week later
Ordered items for my son's birthday 2 weeks in advance with a 3-5 day delivery time. Received a message a week later to say one of the items wasn't available. Customer service was very unhelpful and I had to cancel the order as the items wouldn't have arrived by his birthday. Do not use if you need your items delivered on time (and with time to spare)
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä My 1st Years
Hi,
Thank you for taking the time to leave your feedback.
We’re extremely sorry to hear about the experience you had with your order, especially as the items were intended for your son’s birthday and you had ordered well in advance.
Having looked into what happened, it appears that the stock levels on our website had unfortunately not updated accurately at the time your order was placed. This meant that an item showed as available when it was no longer in stock, which is why you were only contacted afterwards to advise that we were unable to fulfil it.
We completely understand how frustrating and disappointing this must have been, particularly when you had allowed plenty of time for delivery. We’re also very sorry to hear that you felt the service you received did not help to resolve the situation.
Please accept our sincere apologies for the inconvenience caused and for letting you down on such an important occasion.
Best regards, Shannon , Customer Services, My 1st Years
Disappointing customer service
Disappointing customer service. My parcel I ordered for a birthday party was delayed, and when I contacted My 1st Years, I received a response that I found unsatisfactory. I replied to explain my concerns and asked for the matter to be addressed, but I’m still waiting for a response over a week later.
It’s frustrating to have to chase a company for a resolution, especially when I’ve already taken the time to explain the issue. I’m still waiting for someone to properly address my complaint and provide a satisfactory response.
14. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Shareen,
Thank you for taking the time to leave your feedback.
I am really sorry to hear about your experience and completely understand how frustrating it must have been to experience a delay with your order, especially when it was needed for a birthday party, and then feel that your concerns had not been properly addressed.
I can confirm that I have now emailed you directly regarding this matter so that I can look into your concerns further and ensure your complaint is properly reviewed.
Please accept my sincere apologies for the delay in getting back to you and for the disappointment caused.
Best regards, Shannon , Customer Services, My 1st Years
If I’d known that they used Evri for…
If I’d known that they used Evri for their deliveries, I would not have bought from them. It turns out that I am 10 miles away from their warehouse and placed my order on the 10th September, here we are on the 24th and the package has gone missing. So had to go to see the baby with no gift.
14. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Caroline,
Thank you for taking the time to leave your feedback.
We’re extremely sorry to hear that your order did not arrive and that this meant you had to visit the new baby without the gift you had chosen. We completely understand how disappointing and frustrating this must have been, particularly after waiting so long for the parcel to arrive.
We have looked into your order and can confirm that, as the parcel was unfortunately confirmed as lost in transit, the order has now been refunded in full.
We’re very sorry for the inconvenience and disappointment caused on this occasion, and we appreciate you bringing your experience to our attention.
Best regards, Shannon , Customer Services, My 1st Years
Make it easier to order multiple personalised items for free delivery
Great communication.
Website difficult to navigate when ordering multiple ‘personalised’ items hence incurring a delivery fee amounting to over £55 (I think that’s the figure required for free delivery) when orders were minutes apart .
14. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Hilary,
Thank you for taking the time to leave us a 4-star review.
We’re really pleased to hear that you were happy with the communication you received from us. We’re sorry, however, to hear that you found the website difficult to navigate when ordering multiple personalised items and that this resulted in separate orders being placed and additional delivery charges being incurred.
We completely understand how frustrating this must have been, especially when the orders were placed only minutes apart. We really appreciate you sharing this feedback, and we will pass your comments regarding the ordering process on to the relevant team for consideration.
Thank you again for choosing My 1st Years – we really appreciate your feedback.
Best regards, Shannon , Customer Services, My 1st Years
delivery was super quick and the…
delivery was super quick and the rucksack was in perfect condition! would highly recommend
14. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Fiona,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that your rucksack arrived so quickly and in perfect condition. It’s lovely to know that you had such a positive experience with us.
Thank you again for choosing My 1st Years and for your kind recommendation – we really appreciate it!
Best regards, Shannon , Customer Services, My 1st Years
Vastaus yritykseltä My 1st Years
Hi Naomi,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you loved our gift sets and that your order arrived quickly too. It’s lovely to know that you had such a positive experience with us!
Thank you again for choosing My 1st Years – we really appreciate your kind feedback.
Best regards, Shannon , Customer Services, My 1st Years
Very pleased with the service
Very pleased with the service . The quality of the toy was much better than I expected . Will definitely order from them again .
14. syyskuuta 2026
Vastaus yritykseltä My 1st Years
Hi Kim,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that you were happy with the service you received and that the quality of the toy exceeded your expectations. It’s lovely to know that you had such a positive experience with us.
Thank you again for choosing My 1st Years – we look forward to welcoming you back again in the future!
Best regards, Shannon , Customer Services, My 1st Years
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