What a waste of time. Contacted them about a HELO and was told I would receive an option for a HELO as well as a refinance. Verbally given several options, Now all they want to push is a refi of my... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
They constantly lie and change requirements. They made me wait and wait. SO many better companies out there. Do not waste your time with Mutual of Omaha Mortgage. They dont deserve your business
I will make this review short but not so sweet. I started the refinance process with them in early July 2026, with plans of closing end of July or beginning of August. It is now October 4, 2026 and th... Näytä lisää
Jim Scheffler and his team were instrumental during the prequalification and application process. He informed us of all the available programs that were out there and answered any question we had rig... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.
Yhteystiedot
3131 Camino Del Rio N #1100, 92108, San Diego, Yhdysvallat
- 833-721-1001
- customerservice@mutualmortgage.com
- www.mutualmortgage.com
2,5
Välttävä
896 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Seamless process
Scott was attentive and kept in the loop every step of the way. Made my first time Home owner experience a delight!!
3. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Hi Monica. Thank you so much for sharing your experience!
Anwar was very helpful and did great…
Anwar was very helpful and did great job. Only issue we had was initial completion of the application on the app, but he was able to quickly identify and correct!
9. syyskuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Thanks so much for your feedback, Josh! We really do appreciate it. Glad your experience was great, besides the initial completion of the application!
very quick turnaround to my email
very quick turnaround to my email, the customer service was great as well as the follow up to see if I had any questions and if someone has contacted me
22. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful! Thanks so much for sharing your experience, Juanita!
There was not a correct much less…
There was not a correct much less accurate follow up on a construction to mortgage 90-days out. MOO ignored direct evidence, which is as we have seen with defendants in Federal Courts that are a political syndicate. We have imprisoned 27, the last a judge, for obstruction and felony defalcations to feed a political machine.
28. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
We invite you to contact our customer service department if we can assist you with your mortgage needs.
Second time using Mutual
Second time using Mutual, and it has always been seamless and professional. Could not be happier with everything
1. syyskuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic to hear! Thanks for sharing, Miguel!
The Need for Real help!!
How fast and helpful he was,and pay attention to past Problem very good listener
19. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Thanks for the 4-star review. Kenneth! If there's anything we could have done better, we welcome you to contact our Customer Experience Department at customerservice@mutualmortgage.com or (833) 721-1001 and let us know!
Happy
Mr. Newton was a great help to me. My first time doing all this and he was very naledgable.
23. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic to hear! Thanks for sharing, Pamela!
Rep/Broker
Rep/Broker, Joseph Newton made things very easy and understandable. He has always answered my questions-completely. Always quick to respond.
22. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
That's great to hear! Thanks for sharing, Amy!
I was told my credit it would be a soft…
I was told my credit it would be a soft inquiry.
They did a hard pull on my credit.
26. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Hi Ingrid. We're very sorry about this--we understand the impact a rogue hard credit pull can have on a person's score. We have notified the proper department, and we are looking into the issue. Please feel free to reach out to our Customer Service Department at customerservice@mutualmortgage.com if you have any further questions.
Rob made it easy to switch mortgage…
Rob made it easy to switch mortgage companies to get good rate
24. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
That's great to hear! Thanks for sharing, Timothy!
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic! Thanks for sharing your experience, Paritosh!
Very Quick and Prompt Response
Very Quick and Prompt Response! Matthew was great! He replied immediately without wait and followed up. I received all of the pre-qualification that I need. He was very courteous and helpful.
23. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
That's great to hear! Thanks for sharing, Diane!
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful to hear! Thanks for sharing, David!
Great website and great help from Kim
22. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic! Thanks for sharing your experience!
Renee was very helpful and friendly …
Renee was very helpful and friendly made the process very easy and as stress free as it can be she did a great job
22. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful! Thanks for sharing your experience, Andrew!
Filled all paperwork requested
Filled all paperwork requested. Was asked for a few things and then never heard back from company at all
12. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Hi Jennifer. We're so sorry that your experience with Mutual of Omaha Mortgage was not what you had hoped. Thank you for letting us know--we strive to ensure that communication with our borrowers is top-notch. We will look into this issue. If you would like to continue your loan application with Mutual of Omaha Mortgage, we encourage you to contact our Customer Experience Department at 1-833-721-1001 and we will be happy to escalate your issue.
This company is very prompt with what… very prompt when making connections or returning information.
This company is very prompt with what they do from the mortgage professionals all the way to the real estate professionals. The customer service was very welcoming and polite. And they were fast with call back and setting up appointments. Very great team.
18. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic! Thanks for sharing, Zalor!
Very bad service
18. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Hi Kelli. We're so sorry that your experience with Mutual of Omaha Mortgage was not what you had hoped. Thank you for letting us know--we strive maintain excellent service for our borrowers. We will look into this issue. If you would like to continue your loan application with Mutual of Omaha Mortgage, we encourage you to contact our Customer Experience Department at 1-833-721-1001 and we will be happy to escalate your issue.
Very efficient
Very efficient, professional and handled things in a extremely timely manner. Could not be more satisfied with the professionalism, kindness, and the attention to detail on my request. Thank you.
18. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
That's great, Joy! Thanks so much for sharing your experience!
Brent is absolutely amazing
Brent is absolutely amazing. Very professional, knowledgeable, and experienced. Made things super efficient and easy. Stayed on top of everything and communicated effectively. Great work!!!
18. elokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful! Thanks for sharing, Jesus!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.