Green Power Mobility Arvostelua 

John was great, explained everything i needed to know, extremely helpful, friendly and thoroughly professional. It was a pleasure to meet him, looking forward to taking my new scooter for a spin

Service from order to delivery was excellent
Paul the delivery driver was polite - professional & on time. made sure I knew how the scooter worked & where all the switches etc was. Nothing was too much for him..
Would recommend

Had a flat battery on the scooter and so called GreenPower up as it was still under warranty. They sent out a lovely engineer called John, who managed to change the batteries over quickly for me, no hassle. He was very polite and punctual, and explained what he was doing as he worked.

Had a mobility scooter delivered by Michael from green power he was very friendly and super helpful.Explained everything I needed to know and left his number in case I forgot anything would highly recommend

Andy was excellent from start to finish he showed & explained everything to my dad(78 yrs) would highly recommend

Appalling, avoid them at all costs. I had my scooter for 4 months. It wouldn't fold back open. I was stranded. I had to wait 3 weeks for an engineer to arrive. Then the engineer said it will take 2-3 weeks for an electrical part they needed. Then another 2-3 weeks for another appointment. They showed no remorse. They didn't offer a replacement whilst I waited. Don't waste your money. Do your research and find a better company! Also the falcon I had said 10 mile radius. It only did 2!

Great guy delivered the scooter gave me a demo very nice guy great scooter thank you

Dale came out to repair my scooter and no one could have bettered him. Why, Because he did a good gob and went the extra mile by asking me how I operated the scooter. Well, I thought that I was a very good driver. But he identified a fault that I didn't know I had, (not using the brakes properly) now I use them along with the auto brake.
Thanks a lot Dale,
Bill Wright

If i could give this company a 0 i would. My wife is disabled and her mobility scooter stopped working (only got it 5 months ago). Contacted customer service, told them the issue and said an engineer would be dispatched within 7-10 working days. Disappointed but we accepted it reluctantly.

The engineer arrived today and was unable to fix it as he didnt have a replacement electric box despite us making Green Power aware of the situation.

We have now been told it would take 3-4 weeks for a replacement electric box which means it would be over a month without being able to go out and use the scooter. Completely unacceptable and terrible customer service.

Trading standards will notified if a swift resolution is not actioned.

A very kind and patient young man, a credit to your firm. He explained everything and demonstrated how the scooter work.
Thank you so much to all involved
Kind Regards
Marjorie Gibbard.

firstly the wrong scooter model was delivered an 800watt instead of 900watt, but that was soon put right
plus was given a free upgrade motor of 1000watt, this and the lithium batteries were fitted by JOSH .B he did a very good job at our property scooter is good so far.

Mr Charles Smith

Paul was very helpfull and pleasant.explained.all controls.delivered right into our outhouse.

We had some hard tyres put on my father in law scooter, because some of the ground were he goes is rough and he keep getting punches. John the engineer was great, he was friendly helpful and very knowledgeable about his job. Great service and friendly people to talk too, I would certainly recommend them to anyone

We ordered a mobility scooter and it came today, the condition of it is immaculate and it’s very comfortable. The delivery guy “saint” Michael, was extremely professional and helpful in explaining everything and made the environment very comfortable and upbeat. Would definitely recommend buying from, thank you to Green power and Michael.

Called for help when one of my tyres developed a split on the valve resulting in flat Tyre. I’ve had my GP500 for about 2 years without having a service so I rang to see if both jobs could be done and they could. Lovely staff at the end of the phone arranged for a Service Engineer to attend. They rang in advance of the visit to let me know when to expect the engineer. Michael (the Service Engineer) rang me when he was on the way with an estimated time of arrival. Job was done within an hour of arriving with Michael making sure that I was happy with the job. He also gave some hints and tips on care going forward.
I couldn’t be happier with this company both with their staff and their products.

Mobility scooter works as described and meets my needs. Climbs the steep hills around our village without problems. Engineer visit by PAUL to replace faulty wiring was repaired in a professional and cheerful manner

Bought and paid for it 26th August 2026, upgraded and delivered on 9th September 2026.
I can't thank you all enough. I bought the JH500 and upgraded the tyres to solid, had a locking top box put on and had a bigger motor fitted.
Can't wait to get the opportunity to get out and about on it.
The salesman was James and it was delivered with care and a shown how to use it's features etc by Craig. Both of these guys are a credit to the company and I hope they are given credit for it.

I highly recommend Green Power as a company. Buy from them with confidence.
Thanks to everyone behind the scenes who haven't been named but obviously played their part.

I am nothing to do with the company, just a very satisfied customer.

Great service. Was kept up to date with delivery date & time, the night before I was due to receive my scooter I got a call from Paul asking if I wanted it that night as he was in the area, brilliant.
Paul was very helpful, polite, well mannered, spoke me through everything & gave me a demonstration. He’s a great guy. I’ve had my scooter for nearly 3 months with absolutely no issues. I get asked about my scooter a lot & the kids in the area recon my scooters a really a quad for granny’s 😂 I’ve the jh500, highly recommend as it’s comfy, easy to use & a head turner.

Very knowledgeable, helpful engineer called Paul who changed the battery and checked the vehicle over but unfortunately he had not been told that I had booked a service and brake adjustment, only about the new battery which has an updated socket on it which didn't fit my older model and required a fitment which he wasn't carrying, he also thought that the brakes were too abrupt and could possibly need a new controller but he hadn't been told to do anything other than a straight battery swap. Paul also said 'the office' would contact me with a new appointment a week ago. I called the office this morning and I am awaiting a call back from an engineer to discuss another appointment.
It does appear that the engineers do not carry a wide variety of spares only a toolkit, and that communication between the office and the field operatives is somewhat haphazard although all seem to be very helpful and polite.
Recommend? Yes!

After checking out many mobility scooter sites on the internet ,I became quite confused by the very wide choice and decided on reverting to a Green Power brochure previously required by post. This brochure was certainly well designed and after studying the models advertised , I decided that the Fastest model appeared to be as good as any and without seeing the actual model for real I rang the sales office early July, placed the order and on the 18th August received delivery. Unfortunately after delivery I found the parking break too stiff to operate but within two weeks Marc (who made the original delivery) re visited to put the matter right. Hopefully this will be the only problem during the warranty period or even longer. On the plus side I am very pleased with the scooter so far and look forward to many months of trouble free riding.