Mighty Campers - Perth Arvostelua 

Very disappointing experience with Mighty Campers (Perth – March/April 2026).

We rented a campervan for over two weeks while travelling with our 2.5-year-old child and encountered multiple issues:
• vehicle not properly cleaned at pickup;
• damp child seat from the start;
• major water leak during the trip soaking bedding and personal belongings;
• faulty equipment (kitchen drawer not closing while driving);
• inadequate equipment: hoses too short to empty wastewater in some locations and missing connector to refill fresh water at certain supply points.

These were not minor inconveniences but issues that significantly affected our comfort and the usability of the vehicle.

While the company acknowledged the problems, the compensation offered ($600 AUD) is clearly insufficient compared to the rental cost ($4,832.74 AUD).

We are still willing to resolve this matter amicably and remain open to a fair proposal.

The south-west coast of Australia is absolutely beautiful and definitely worth exploring — just not with this company.

We hope the company will reconsider its position and contact us to find a proper resolution.

They don't explain well all instructions. They want that stay with the van all nights in a camping.
The van and cutlery were dirty.
The day to pick it up was so busy and we were waiting for 3 hours and later we need to change one day.
The location to pick it up without free transportation is far.
Staff friendly but overwhelmed

The camper was handed over to us in an unacceptable condition. It was very dirty at pick‑up, the living‑area battery was almost empty (forcing us to spend our first day searching for a charging point), and the grey‑water tank and sink were blocked. As a result, the kitchen, toilet, and shower were unusable for several days. The plumber who eventually fixed it mentioned he had seen the same issues in many Apollo campervans.
What made the experience even worse was the poor support from THL. Despite multiple calls, it took five days before the issue was resolved. Although we eventually received a partial reimbursement, it required significant time, effort, and persistence on our part.
Based on our experience, we cannot recommend THL.

The van was spacious and very smooth to drive, we didn’t have any issues in our trip!! Very happy

After booking this van over 5 months ago! Paid in full 2 weeks prior to pick up, after being the 2nd person to check in, still had to wait a further 2.5hrs to collect a van. We didn't get the Mighty van, it was replaced by an Apollo. Which ended up having bed bugs. So weekend was terrible! Linen didn't smell clean either. But when your down south 3.5hr from Perth, not much you can do other than try and fix it! But once theyre there, it is hard to get rid of them.

Staff are imforative and indepth on vehicles

I would NOT do it again.
On pick up of the van it was really dirty and smelly .
I can deal with used, as it is a rental, but not this dirty. All dishes grimy, towels smelling like old oil and someone's socks under the seat.
With broken fridge latch and bars, scattering our food everywhere.
Didn't get broom, fan or wineglasses, as listed in equipment ,only on request provided
Waited multiple hours at pick up for our dirty van.
Broke down on the first day and had very unresponsive and difficult communication with thl over multiple days.
Dealing with them felt unprofessional, but the dirtiness was already a deal breaker
Paid extra money for the cleaning pack and was dirtier at pick off then when I dropped it off.
Would not recommend for a friend.

The motor home was missing a plug so we couldn’t wash up, it was pretty dirty, as in I had to scrub the benches, cupboards and bathroom and when it rained the roof leaked over the bed and down the wall all over the bed. The bed was soaked.

When we picked up the van we were told that between 9-11am is busy. We arrived at 10:42. We did not get our van until 13:47?
When we got the van it was filthy. It had not been cleaned. The camp chairs were broken, we only ended up with 2. Rita served us on pick up and did everything she could. Your company cost us a half a day travel and the result was we didnt finish the intended journey.
Your service is ridiculously lousy and I would avoid using any part of the THL group in future. We didnt get a mighty as per we recieved a maui.

Have just enjoyed a trip to the North West, specifically Coral Bay, before being chased off by Tropical Cyclone Narelle. Despite this small set back, the 6 berth camper performed admirably. I was expecting an older camper at pick up - what we got was a near new 'Maui' (@mauimotorhomes) Mercedes (with just 22k on the clock). A pleasant surprise was the 'Crosswind Assist', which definitely got a workout. My family of four was very comfortable. All included equipment worked well. This was my 2nd time hiring from Mighty - and will happily use their services again.

Excellent vehicle, onboarding and timely check in and check out

The caravan was not clean and check equipments properly before handover to customer, cause danger to driver.
I was very disappointed with the service.

Ease of use of the campervan was outstanding. Pick up and drop off process was easy and convenient.

Gave us a different vehicle which had so many problems broken chairs no inside table grey water tank full on pickup dirty cooker engine had a massive all leak we had to fix on our journey windows dirty could go on and on staff did not have any interest on return just wanted to get you out

March 2026. I'm happy with the rental and the deal I got from the company. The 6 berth was perfect for our family.
The staff were friendly and helpful. The company is very trusted

Service and response from staff was great.
The rear seat back cushions would be much better if they were curved a bit AK: bucket seat style. Found them uncomfortable for longer distances and continually siding sideways.

Dear staff,
This is our 3rd time using your company.
We never had issues in past but this time it was different. The motorhome had an electrical fault, water had sipped in one of the outlet plugs, causing the power to trip when connecting to the main power at the camp site. Our itinerary is Exmouth and Monkey Mia with a stop in Hamelin pool. So now we are in 40 degrees heat with flies everywhere and two young kids.
During the first 3 days I try to contact roadside assistance: it's a public holiday and I couldn't get help straight away, staff on the phone was trying to help but kept saying that they had to forward my case to head office. On the 4th day roadside send us a mechanic at our campsite in Exmouth. He gets the van started(yes we also had issues with the battery) but tells us that we need an electrician to solve the main power issue. I call roadside assistance and talked with Jake (maybe Jacob), he tells me that he has been in Exmouth a couple times and fully understand the situation. He got us an appointment with a mechanic and with the help of an electrician they fixed the problem in 3 hours. The rest of the holiday was smooth sailing.
In conclusion I consider myself lucky because I leave here in WA and me my family were able to navigate through this difficulties, thanks to a lot of Aussies that helped us along the way,
But what if we were tourists from overseas, that had planned a trip of a lifetime.

It was a real experience and a great Adventure for us to travel 18 weeks in all countries of Australia. The Motorhome was in good condition, some Water leaks on Windowframes and around the AC from the roof. 15000 km about with 11l/100 km was ok.

Really bad quality motorhome. A lot of thins were broken or did’nt work in the vehicle. We wait 2,5 hours to have our motorhome.