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Mercofenfield Arvostelua 61

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TrustScore 4.5/5 tähteä

4,5

Moottoriajoneuvot
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My husband and I came to see cars and Ali was super helpful. Unlike other places we went to, Ali was honest and transparent instead of push selling. In fact, we didnt buy from the last place even thou... Näytä lisää

Saanut 5/5 tähteä

the worker ali helped me alot with looking at the cars to looking at prices, i also asked about a million questions about the cars to which he answererd all perfectly.

Saanut 1/5 tähteä

Merc of Enfield and its salesman Sarje are not transparent and not honest. Please check carefully paperwork, number of keys, proper service from an Mercedes Benz officially authorised workshop (Brent... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Saj and Mohamed Omg!!!, Honestly I just saw one of their cars online and said I have to go there and see what they have. And I definitely went there and didn't come out empty handed, they sh... Näytä lisää

Yrityksen tiedot

  1. Moottoriajoneuvot
  2. Autohuolto

Yrityksen kirjoittama

Welcome to Merc of Enfield which is a Mercedes-Benz specialist with years of experience working with Mercedes Benz. We are dedicated to selling quality used Mercedes-Benz vehicles at very competitive prices. We offer a wide range of Mercedes-Benz models from two seater sports cars to seven seater MPVs. Merc of Enfield excels itself on providing excellent value for money and a high level of customer service, resulting in considerable amount of repeat business and thousands of happy customers. Buy with confidence from a trusted Mercedes-Benz Specialist.

Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

61 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 75 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

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Saanut 5/5 tähteä

Amazing dealership with great customer service

Amazing dealership with great hospitality from start to finish. Ali was extremely informative, professional and friendly throughout the whole process. He took the time to answer all my questions, break down all the available options and helped me choose the perfect car without any pressure.

Couldn’t be happier with the experience and the car I left with. Highly recommend Mercofenfield and especially Ali for anyone looking for top customer service and a smooth buying experience!

10. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My husband and I came to see cars and…

My husband and I came to see cars and Ali was super helpful. Unlike other places we went to, Ali was honest and transparent instead of push selling. In fact, we didnt buy from the last place even though we liked something because the experience was over-bearing. In my experience, Ali understands customers who are making a big purchase and lets them decide at their own pace. He works step-by-step with the customers. Truly a pleasure.

10. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Customer service and excellent cars.

I recently purchased a car from Mercedes-Benz of Enfield and had a great experience from start to finish. Mohamed helped me throughout the purchase process and he was incredibly kind, professional, and helpful. He took the time to answer all my questions, made everything easy to understand, and ensured the whole experience was smooth and stress-free.

I really appreciated his patience and excellent customer service. I’m very happy with my purchase and would definitely recommend Mercedes-Benz of Enfield to anyone looking for a new car. Thank you again to Mohamed for all the help!

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

honestly havent gotten any better…

honestly havent gotten any better service in my entire life as ive gotten from this specific dealership, took me on a test drive handled my needs and i did take allot of their time and they did not complain at all, absolutely perfect service ive gotten from Mohamed And Saj, bare in mind they had allot of customers but still managed to multi task and give each customer the best service. Absolutely recommend

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Massive Disappointment👎👎👎👎👎

Merc of Enfield and its salesman Sarje are not transparent and not honest. Please check carefully paperwork, number of keys, proper service from an Mercedes Benz officially authorised workshop (Brent Park is not an official Mercedes Benz Workshop and can not be trusted), not locked in a Finance scheme on the pick up day, number of owners is right, beforehand if you are looking for a car. Better one looks at an official Mercedes Benz dealership than at this third class venue without quality. A proper and complete check with an Auto Trader Check list saves you a lot of money. (Eg a MB replacement key from MB Headquarter costs mire than £700). If you want to buy from Sarje and those dishonest People, do your homework first and check everything at least twice to avoid massive disappointment.👎👎👎👎👎

1. syyskuuta 2025
Oma-aloitteinen arvostelu
Mercofenfield-logo

Vastaus yritykseltä Mercofenfield

Dear J D H,

We are disappointed to read your comments, particularly as they do not reflect the level of transparency, professionalism, and customer care that we consistently strive to provide and are widely recognised for.

For the benefit of readers, we feel it is important to clarify the facts.

The vehicle in question was presented with full transparency prior to purchase, a detailed video presentation was provided, and on the day of collection your husband attended our premises and spent over six hours with our salesman, during this time every aspect of the vehicle, including documentation, specification, condition, and supplied items such as keys, was clearly explained and agreed upon before completion of the sale.

All details were fully disclosed at the point of sale and nothing was misrepresented, the number of keys, ownership history, and all relevant paperwork were confirmed and accepted prior to purchase, it is therefore incorrect to suggest that these points were unclear, the vehicle was also still under manufacturer warranty at the time of purchase as it was less than three years old, providing additional reassurance.

With regard to servicing, we would like to clarify that all preparation and checks are carried out by qualified and experienced technicians, any suggestion that the vehicle was not properly prepared is not accurate, we ensure every vehicle is thoroughly inspected prior to handover to meet the standards our customers expect.

We also note that this is one of multiple reviews posted regarding the same matter, while we fully respect your right to share your opinion, it is important to highlight that you did not personally attend the purchase, all direct interaction was carried out with your husband, who was given extensive time, support, and clear explanations throughout the process to ensure he was fully comfortable before proceeding.

At no point are customers locked’ into any finance agreements without full consent, finance options, where applicable, are always explained clearly and entered into only with full approval and understanding from the customer.

For clarity, your recent contact, approximately ten months after purchase, related to a request for reimbursement for an additional key, despite the vehicle being supplied with the originally agreed key set, you said you would post further negative reviews if this request was not met.

With over 25 years of experience specialising in the Mercedes-Benz brand, we take great pride in our knowledge, professionalism, and the standards we uphold. Merc of Enfield is fully FCA approved, operating under strict regulatory guidelines, and hold the appropriate permissions to offer and arrange finance, meaning our business is regulated and conducted in accordance with the Financial Conduct Authority, providing our customers with additional protection, transparency, and peace of mind. We are also SAF approved.

We are proud to operate with a transparent, no pressure approach, our pricing reflects fair market value based on condition and specification rather than inflated pricing to allow for artificial discounts, this honest approach, combined with our customer first ethos, is why we continue to receive consistent five star feedback.

Our commitment to excellence and transparency has recently been recognised with the Car Dealership of the Year award at the London and South East England Prestige Awards 2026, recognition based on genuine customer experiences.

While we regret that you feel this way, we remain confident that the service provided was professional, transparent, and in line with the high standards we uphold.

We wish you all the best and thank you again for your custom.

Yours sincerely,
Sylvia Adams
Merc of Enfield

Saanut 5/5 tähteä

Friendly service

the customer service was almost as nice as the cars over there, ahmed was a very big helping hand during the whole experience and sold me a w204 c200

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Ahmed was very professional

Ahmed was very professional and friendly from the moment I went into the showroom he helped me choose a good car and explained everything. Very friendly person would 100% recommend.

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Saj and Mohamed Omg!!!

Saj and Mohamed Omg!!!, Honestly I just saw one of their cars online and said I have to go there and see what they have.

And I definitely went there and didn't come out empty handed, they showed me each car and colour, they was absolutely amazing with the way they helped me.

I ended up coming out 20 years younger with a beautiful in black convertible clean SLK. Would never regret coming here.

Thanks mohamed and saj

Kind regards
Emil ginchev

29. huhtikuuta 2026
Oma-aloitteinen arvostelu

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