Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
a very fast service I got an immediate response to my claim, and within days had the payment for my dental work. I didn't need to make phone contact this time, but in the past all staff have been fr... Näytä lisää
Yritys on vastannut
Can’t believe how easy it was to upload an invoice - complete a very simple form And I was paid days later. Phoned the helpline to understand how it works, and a human answered! And she was super... Näytä lisää
Yritys on vastannut
Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Yhteystiedot
One Derby Square, L2 1AB, Liverpool, Yhdistynyt kuningaskunta
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Erinomainen
7 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Medicash
Hi Kimmy,
Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
First time I’ve claimed on the app so…
First time I’ve claimed on the app so easy to use I also called Medicash customer service great person on the line very knowledgeable and helpful.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Brian,
Thank you for your 5* review! It's great to hear that you're finding our claiming process easy and our customer service team knowledgeable and helpful.
We look forward to processing your next claim.
Kind regards,
Hannah
Vastaus yritykseltä Medicash
Hi Janet,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Sales call with attitude
I left MediCash when I stopped working for a company providing such benefit about 2 months ago. Today I got cold call from Medicash sales offering if I wanted to join privately. I was walking when he called, tried to be as careful as possible to avoid someone snatching my phone while on the call. I said one word, "No ... ", the sales cut me short after the first word, few words and hung the word, not even goodbye or "no worry".
Great attitude!
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Evelyn
I'm really sorry to hear about your experience. This is obviously not the level of service that we would expect and can only apologise.
I've raised this with the relevant Team Leader to look into to ensure this does not happen again in the future. If possible, are you able to respond to our request for more information so we can look into this further?
Thank you for bringing this to our attention.
Kind regards,
Hannah
Been with medi cash over 25 years very…
Been with medi cash over 25 years very efficient and professional, and their customers service is top 👌
Kind regards
I.najak
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Ikcky,
Thank you for your 5* review! We're delighted to hear your positive feedback and that you've been with us for over 25 years.
We look forward to processing your next claim.
Kind regards,
Hannah
Website easy to follow
Website easy to follow. Prompt payment of amount claimed. Would recommend.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Jan,
Thank you for your 5* review! We're so pleased to hear that your positive feedback regarding our website and claiming process.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Good customer service, despite having an issue originally, they quickly addressed this. Overall offered a quick and efficient service
I’ve recently joined up with Medicash through a company benefit, having used another well known health cash plan provider for many years. I originally experienced an issue as I submitted two claims for the same category on the same date, for the same amount, so I can understand their confusion. As a result one claim was declined as they believed it was the same claim, however they fixed the issue and paid out the second claim promptly following bringing this to their attention. A little better attention to detail is needed by the claims team. Due to the issue experienced, i have dropped one star, but otherwise they were quick to address the issue.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Chris,
Thank you for responding to our request for more information. Apologies, when the team have looked into this further, it was a simple case of human error as the receipts provided were so similar. Thanks for flagging it with us, your second claim will be paid today. The quickest way to flag issues like this is to call us on 0151 702 0265 and we can rectify ASAP.
Kind regards,
Hannah
________________________________________________________
Hi Chris,
I've flagged this with our Customer Care Team to look into for you. To help us locate your policy and recent claim submissions please can you complete the request for more information that we've just sent.
Hopefully we can get this resolved quickly for you.
Kind regards,
Hannah
My claim was dealt with very quick
My claim was dealt with very quick, and its easy to claim using the app.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Alan,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick via our app.
We look forward to processing your next claim.
Kind regards,
Hannah
Easy to use app and fast claim process
Easy to use app and fast claim process. Really happy.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Steven,
Thank you for your 5* review! It's great to hear that you're finding our app easy to use and claiming process fast.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Fast and efficient claims settlement…
Fast and efficient claims settlement with super friendly staff available should queries arise. I have been with Medicash since the 1970s and have always been able to rely on them.
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Michael,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process fast and efficient and that you've been with us since the 1970s.
We look forward to processing your next claim.
Kind regards,
Hannah
Fast Efficient Service
Very easy to put a claim in via the online portal and very quickly processed
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Great App
The App makes the process so much easier. Payment is quick and efficient. Communication excellent
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Sue,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app and communication.
We look forward to processing your next claim.
Kind regards,
Hannah
Great scheme to help with medical costs
Great scheme to help with medical costs
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Brenda,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Very Happy Customer
I have been with Medicash for many years and I am very pleased with the service and ease of use when using the app. Very happy customer
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Angela,
Thank you for your 5* review! We're delighted to hear that you're finding our app easy to use and that you've been with us for many years.
We look forward to processing your next claim.
Kind regards,
Hannah
Great service hassle free claims
Great service hassle free claims
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Dragos,
Thank you for your 5* review! It's great to hear that you're finding our claiming process hassle free.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Vastaus yritykseltä Medicash
Hi Frances,
Thank you for your 5* review! We're so pleased to hear your positive feedback.
We look forward to processing your next claim.
Kind regards,
Hannah
Not as good as it used to be
Processing of claims has really slowed down, used to be dealt within 2-3 days but now 5 working days if you’re lucky. Admin & customer service needs to be reviewed as they all seem to read from a script & any correspondence is clearly copied & pasted
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Joanne,
Thank you for your review and feedback. We aim to process the vast majority of our claims within 5 working days, in fact we have processed 99.8% of claims within 5 working days so far this year.
That said, occasionally claims can take longer if they need more investigation, or during periods when we receive high claims volumes.
We'll also pass on your other feedback to the relevant teams. If you have any other questions though, please don't hesitate to contact us on 0151 702 0265 or by emailing us at customercare@medicash.org
Kind regards,
Hannah
The service is hassle free especially…
The service is hassle free especially when we live in a society that can bring on more anxiety over eventualities
21. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Rodney,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Speedy repayment of claims
The information provided on my insurance cover is clearly presented and when I have to make a claim, it's expedited quickly and with good communication on the process. And this hasn't changed in the 30 or so years I've had the policy!
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi Sally,
Thank you for your 5* review! It's great to hear that you're finding our claiming process quick and that you've been with us for such a long time.
We look forward to processing your next claim.
Kind regards,
Hannah
Affordable Cover
Claim form is very straightforward also claims are always settled promptly.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Medicash
Hi,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process straightforward and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
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