Mum has been made to feel super welcome. Jo has made the transition in McCarthy Stone so easy. Welcome coffee morning on top of a full induction really made the family confident Mum was going to b... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Bailey Court in Chelmsford - The property is maintained to a high standard. This is reflected in the team who run the property. Bev the house manager is professional, courteous, accommodating and is... Näytä lisää
Yritys on vastannut
We recently visited a friend of ours in the Lichfield McCarthy and Stone and stayed in the guest suite. The room was a reasonable size, clean and comfortable. it represented great value. We were made... Näytä lisää
Yritys on vastannut
We are current owners at Holly Place in Cobham who, unfortunately, have only a basic knowledge of using computers. It was realised at the last minute that our Car Insurance and House Contents needed r... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Yrityksen kirjoittama
- Moving Made Easier
- Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
- Try It Before You Buy
- This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
- Retirement Properties for Sale or Rent
- McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.
Yhteystiedot
100 Holdenhurst Road, BH8 8AL, Bournemouth, Yhdistynyt kuningaskunta
- 0800 310 0532
- www.mccarthyandstone.co.uk
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Review of House Manager
Our House Manager at Hampson Court does an excellent job, many times works a lot of extra hours and is always helpful in sorting things out for us, or getting someone out if she cant. We would be lost without her.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good morning
Thank you so much for taking the time to leave review. We are delighted to hear how much you value the support of your House Manager at Hampson Court a McCarthy & Stone development in Stockport.
It is great to hear that she is always helpful, goes the extra mile, and ensures things are resolved for homeowners. Your kind words mean a great deal, and we will be sure to share your feedback with her.
Kind Regards
The McCarthy & Stone Team
Come and see the beautiful New Forest
My husband and I live in Coppice Gate in the village of Dibden Purlieu, Hampshire. Coppice Gate has a comfortable guest room overlooking beautiful gardens, there are two lifts and on site visitor parking spaces. The New Forest is in walking distance, Southampton Water is a mile and a half away, Calshot beach 5 miles away and Lepe Beach and country park is 7 miles away. Why not come and stay with us? Better still, why not come and live in Coppice Gate? Each apartment is unique, there are most amenities in the village street, a purpose built doctor's and dentist's surgery right next door and regular buses into Hythe and Southampton. We look forward to seeing you!
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Heather,
Thank you for taking the time to share your wonderful review of Coppice Gate.
We are delighted to hear how much you enjoy living at the development and to read such a positive description of both the community and the local area. Coppice Gate's beautiful gardens, convenient facilities, and excellent location close to the New Forest and surrounding attractions clearly make it a special place to call home.
It is also lovely to hear your positive comments about the guest suite and visitor facilities, which help family and friends stay connected with homeowners. Creating welcoming, vibrant communities where homeowners can enjoy both independence and companionship is at the heart of what we do.
Thank you for being such a fantastic advocate for Coppice Gate and for sharing your experience with others. We are sure your comments will be appreciated by both current and prospective homeowners alike.
Kind regards,
The McCarthy & Stone Team
Logement impeccable
Logement impeccable, literie de qualité, beaucoup d'espace dans la chambre et la salle de bain, quartier très agréable, accueil chaleureux
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Chère Veronique,
Merci d’avoir pris le temps de partager votre avis à la suite de votre séjour.
Nous sommes ravis d’apprendre que vous avez apprécié votre séjour dans la suite d’invités et que vous l’avez trouvée impeccable. C’est un plaisir de savoir que la qualité de la literie, l’espace généreux de la chambre et de la salle de bain, ainsi que l’environnement agréable ont contribué à votre confort. Nous sommes également très heureux que l’accueil chaleureux que vous avez reçu ait laissé une impression positive.
Afin d’aider les futurs visiteurs à identifier la résidence concernée, pourriez-vous, si possible, mettre à jour votre avis en y ajoutant le nom de la résidence McCarthy & Stone où vous avez séjourné ?
Merci encore pour votre aimable commentaire. Nous espérons avoir le plaisir de vous accueillir de nouveau à l’avenir.
Cordialement,
L’équipe McCarthy & Stone
My husband and I stayed in the guest…
My husband and I stayed in the guest suite at Braidburn Court Liberton Road Edinburgh. It was very clean and well presented and thanks to Emelda the manager for preparing it for our visit. We had travelled from London to visit my parents and I am awaiting a hip replacement so mobility is challenging. We stayed for 2 nights but wanted to stay for 3 but told the guest room was not available when in fact it was and we could have helped to get the room ready for new visitors. The room remained empty on the third night and we had to pay for an expensive hotel in the centre of Edinburgh. Surely a room can be cleaned straight away if you vacate by 10 and doesn’t need to stay empty for a night.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Elaine Lacey,
Thank you for taking the time to share your feedback following your stay in the guest suite at Braidburn Court.
We are delighted to hear that you found the suite clean, comfortable, and well presented during your visit to Edinburgh. We will be sure to pass on your kind comments to Emelda, who will be pleased to know that her efforts in preparing the suite contributed positively to your stay.
We also appreciate you sharing your experience regarding the availability of the guest suite for an additional night. We are sorry to learn of your disappointment and understand the frustration this caused, particularly given the circumstances of your visit and your mobility challenges. Guest suite bookings are managed in accordance with the development's procedures and operational requirements, and we regret that we were unable to accommodate your request to extend your stay on this occasion.
Thank you again for your review and for bringing this matter to our attention. We hope that, despite this aspect of your experience, your time at Braidburn Court was enjoyable overall and that we may have the opportunity to welcome you again in the future.
Kind regards,
The McCarthy & Stone Team
Thanks Lyle Court, Edinburgh
My mother lived here for 10 very happy years. The staff are fantastic, professional and dedicated, the flexibility of care was very helpful when she needed more assistance. The whole place is very friendly and inclusive. The range of facilities has always been good but when Katrina, manager, started, her infectious energy, enthusiasm and hard work of her and the staff, lifted it all to an even higher level. Our family always felt mum was safe and well cared for at Lyle Court. Thank you.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Sheila Ross,
Thank you for taking the time to share such a heartfelt review of Lyle Court, a McCarthy & Stone development.
We are delighted to hear that your mother enjoyed ten very happy years at Lyle Court and that both she and your family had such a positive experience. It is wonderful to know that the team's professionalism, dedication, and flexible approach to care provided reassurance and support when additional assistance was needed.
We are especially pleased to hear your kind words about Katrina and the team. Creating a friendly, inclusive, and welcoming community is incredibly important to us, and it is wonderful to know that their enthusiasm, hard work, and commitment have made such a positive difference to residents and their families.
Thank you for placing your trust in us over the years. Knowing that your mother felt safe, supported, and well cared for means a great deal, and we will be sure to share your lovely comments with Katrina and the team.
Kind regards,
The McCarthy & Stone Team
Ryland Place- feels.like Home
We have been at Ryland Place for nearly two years, things have improved 100%since our manager started Sonya, She is always thinking of the residents and putting them first.
I have tried several times to contact sales section of McCarthy and Stone after leaving several messages on the answer machine I have had no reply. This is no wat to treat people. We feel as if we are cast adrift in a rough sea.
Yours sincerely
Peter Edwards
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Peter Edwards/Kathleen,
Thank you for taking the time to share your feedback about life at Ryland Place.
We are delighted to hear that you have enjoyed living at the development and that you have seen such positive improvements over the last two years. It's wonderful to know that Sonya's dedication, care, and resident-focused approach have made such a difference to your experience. We will be sure to pass on your kind words to her, as we know she will be delighted to receive this recognition.
We are, however, sorry to learn of your frustration regarding your attempts to contact our Sales team and that you did not receive a response to your messages. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. Your feedback is important and will be shared with the relevant team for review.
Please do contact our Customer Services team on 0800 310 0394 and they will be happy to help to liaise with the sales team accordingly.
Thank you again for your comments and for being part of the Ryland Place community.
Kind regards,
The McCarthy & Stone Team
Great development and location
Great development great location very clean and modern guest room and house manger was exceptional
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear J Robertson
Thank you for taking the time to share your feedback.
We’re delighted to hear that you were happy with the location of our development, found it to be very clean and that the house manager was exceptional. Our teams strive to deliver an excellent service, and it’s wonderful to know that you had such a positive experience.
To help us share your kind comments with the correct team and recognise those involved, please could you update your review to include the name of the development you visited?
Thank you for taking the time to share your feedback.
Kind regards,
The McCarthy and Stone Team
Outstanding staff and services
Outstanding staff and services at The Dairy, Tunbridge Wells. Staff are always friendly, attentive and willing to go the extra mile to help. Great facilities, well maintained.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good afternoon Lancelot
Thank you for taking the time to share your wonderful feedback about The Dairy, Tunbridge Wells.
We're delighted to hear that you've had such a positive experience with both our team and the services provided. It is particularly pleasing to know that our colleagues' friendly, attentive approach and willingness to go the extra mile have made a difference to you. We also appreciate your comments about the facilities and maintenance standards at the development.
Your feedback is greatly valued and will be shared with the team, who work hard to create a welcoming and enjoyable environment for our homeowners and visitors.
Thank you again for your kind words and for choosing McCarthy Stone.
Kind regards,
The McCarthy & Stone Team
Very nice place to live and lovely…
Very nice place to live and lovely staff.
Greta
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good afternoon
Thank you for your review. If you can advise which development you refer to we will ensure the team see your review
Kind Regards
The McCarthy & Stone Team
The guest suite at Jessiefield Court in Didsbury
The guest suite at Jessiefield Court has everything you need. It's better, cleaner, quieter, more convenient and cheaper than a budget hotel. The staff, Kim and Christine, are lovely and incredibly helpful.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Brian
Thank you so much for your review. We are delighted to hear that you found the guest suite at Jessiefield Court a McCarthy & Stone development in Manchester to be clean, quiet, convenient, and great value for money.
It is lovely to hear your kind comments about the House Managers Kim and Christine. We will ensure they see your review.
Thank you for taking the time to share your feedback. We truly appreciate your recommendation and look forward to welcoming you back to Jessiefield Court in the future.
Kind RegardsThe McCarthy & Stone Team
Hailes Green Haddington
My mum is in Hailes Green Haddington (Scotland) . She has been there since it opened 10 years ago. She moved there very shortly after my Dad passed, he was to move there also, The complex has given mum a good social life,made new companions and is happy there. The onsite staff are excellent and are experienced in looking after the elderly so know their needs even though home owners are living independently. They are always on the end of a phone if you need assistance with anything. They also have good contacts within the community Well kept internally an externally and a great social life if you want to join in.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good morning
Thank you so much for sharing your review. We are delighted to hear that your mum has been happy at The Hailes a McCarthy & Stone development on Scotland for so many years, and that the development has given her companionship, a good social life, and a place where she feels settled and supported.
It is lovely to hear the onsite team have been there when needed and that their experience and community connections have made a positive difference. We are pleased to hear your kind comments about the upkeep of the development and the social opportunities available.
Your feedback means a great deal to us, and we’ll be sure to share your lovely words with the team at Hailes Green.
The McCarthy & Stone Team
good quality building
Seeing recent youtube videos on the low standard of soundproofing of even modern buildings, I am very happy that MS chose very high standards for their North Berwick Tantallon Court complex. Could MS provide me with the buiders of this complex, who I will also rate with five stars.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Alan
Thank you for taking the time to leave such a positive review. We are delighted to hear that you are so pleased with the standard of soundproofing at Tantallon Court a McCarthy & Stone development in North Berwick, and that this has contributed to your enjoyment of the development.
We take great care in the design and construction of our developments, so it’s wonderful to know that this has made such a strong impression.
Regarding your request for details of the builders involved in the Tantallon Court development, please contact your House Manager directly and they should be able to assist with your enquiry.
Kind Regards
The McCarthy & Stone Team
We have recently stayed in the guest…
We have recently stayed in the guest suite at Powell house in Sutton Coldfield. We were made very welcome by Simone the house manager who showed us around . The development is very nice and perfectly situated for the town centre and local bars and restaurants.It even has a cinema next door. We shall definitely try and stay here again whilst we are visiting family
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Fran
Thank you so much for taking the time to a review. We are delighted to hear that you enjoyed your recent stay in the guest suite at Powell House a McCarthy & Stone development in Sutton Coldfield and that Simone, the House Manager, made you feel so welcome and took the time to show you around.
It is lovely to hear that you found the development to be well located for Sutton Coldfield town centre, local bars and restaurants, and even the cinema next door.
We look forward to welcoming you back again in the future.
The McCarthy & Stone Team
An Unbelievably Smooth Move.
Although I was reluctant to consider selling up and moving, I allowed my wife to persuade me to come to Flora Place - "Just to have a look." I was impressed as soon as we walked through the door. We were enthusiastically welcomed by Toni, the sales manager, who took us on a tour of the building showing us the various apartments on offer. We found an apartment which met all our expectations.
Toni made us feel very much at home. She clearly possess a very wide knowledge of the Company's procedures and she answered all our questions both technical and general.
We decided there and then to go ahead.
We opted for the Smooth Move. McCarthy and Stone lived up to their promise and our move was very smooth and surprisingly quick.
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good morning
Thank you so much for taking the time to share your experience. We are delighted to hear that your visit to Flora Place a McCarthy & Stone development in Liphook made such a positive impression and that the House Manager Toni gave you such a warm welcome.
It is great to hear that she was able to guide you through the development, answer your questions, and help you feel at home so quickly. We are pleased that you found an apartment that met your expectations and that our Smooth Move service helped make the process straightforward, quick, and stress-free.
Your kind words mean a great deal to us, and we’ll be sure to share them with Toni and the team at Flora Place.
Kind Regards
The McCarthy & Stone Team
Extremely helpful Manager - Amanda
Today, I visited a friend who has moved in to McCarthy Stone Beeches Gate in Aberdeen.
On arrival the House Manager was extremely professional and very helpful. I also noticed how she was engaging with many residents whilst also assisting myself. My friend (resident) Also mentioned her House Manager and how helpful she has been. Fantastic personality to have as the face of your company.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good morning
Thank you so much for taking the time to share your feedback. We are delighted to hear that you had such a positive experience when visiting your friend at Beeches Gate a McCarthy & Stone development in Aberdeen.
It is lovely to hear that the House Manager made such a strong impression through her professionalism, helpfulness, and warm engagement with residents and visitors alike.
We are pleased to hear that your friend has found her to be so supportive.
Your kind words mean a great deal, and we’ll be sure to share your feedback.
Kind Regards
The McCarthy & Stone Team
The Staff at Elles house are…
The Staff at Elles house are hardworking cheerful helpful. And still chearfull throughout several heatwaves we had in 2026 which made working conditions stressful.
Amanda, the manager, of Elles House holds all this together with human touch making everybody feeling special.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Michael
Thank you so much for your review. We are delighted to hear such lovely feedback about the team at Elles House a McCarthy & Stone development in Wallington.
It is lovely to hear that they have continued to be hardworking, cheerful, and helpful, even during the challenging conditions brought by the heatwaves.
We are pleased to hear your kind words about the manager Amanda and the positive impact she has on the development.
We will be sure to share your feedback with Amanda and the team at Elles House, who will really appreciate your comments.
Kind Regards
The McCarthy & Stone Team
I have lived at Valley Court very…
I have lived at Valley Court very happily since it opened ten years ago. Our current manager Lorraine is the best. Nothing is too much trouble. She is a great support to all the residents. She is efficient, diplomatic, kind, considerate and has dealt with some very challenging situations which she has handled with great sensitivity. Lorraine has really brought our community together.
Moving to Valley Court was the best move I could have made.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Good afternoon
Thank you so much for your review and for being part of the Valley Court, a McCarthy & Stone development in Bury, community for the past ten years.
We are delighted to hear how happy you have been in your home and that moving to Valley Court has been such a positive experience for you. It is rewarding to hear your kind words about the House Manager Lorraine.
Thank you again for taking the time to share your experience. We will be sure to pass your lovely comments on to Lorraine. We wish you many more happy years at Valley Court.
Kind Regards
The McCarthy & Stone Team
Valley Court Apartments Ramsbottom
Valley Court Apartments Ramsbottom
We couldnt wish for a better house manager. Lorraine is extremely friendly and approachable. She is never too busy to chat and to help people if they have a problem.
She arranges numerous varied activities for the residents often giving up her own time to do so.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear William
Thank you so much for your review. We are delighted to hear how highly you think of the House Manager Lorraine at Valley Court a McCarthy & Stone development in Ramsbottom and the positive difference she makes.
It is lovely to hear that her friendly, approachable nature and the time she puts into supporting residents and arranging varied activities are so appreciated. We will be sure to pass your kind words on to her.
Kind Regards
The McCarthy & Stone Team
Bluebell House, Milton Keynes.
Visited the Guest Suite at Bluebell House, Milton Keynes Retirement Living Plus 1st and 2nd September 2026. First class room, modern, very equipped and clean. Staff all very friendly and helpful. Lovely cooked breakfast.
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Neil
Thank you for taking the time to leave us such a lovely review.
We are delighted to hear that you enjoyed your stay in the Guest Suite at Bluebell House a McCarthy & Stone development in Milton Keynes, and that you found the room modern, well-equipped and clean.
It is lovely to hear that the team were friendly and helpful, and that you enjoyed the cooked breakfast. We will be sure to share your kind words with everyone at Bluebell House, who will be so pleased to receive your feedback.
Kind Regards
The McCarthy & Stone Team
Exploring a rental for my Mother
Exploring a rental for my Mother , and Joanne Jamison has been excellent . There is a understandable. amount of diligence to do. and Joanne has been extremely helpful in both finding potential sites , guiding us throug the process and extremely empathetic in recognising its a big decision as you get a little older .
Really delighted to have made that relationship .
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä McCarthy & Stone
Dear Mr Brown
Thank you for taking the time to share your feedback.
We are delighted to hear that Joanne Jamison has been so helpful and supportive while you explore rental options for your mother. We understand that this can be a big decision, and it is wonderful to know that Joanne has provided clear guidance, helped identify suitable potential sites, and shown empathy throughout the process.
If you can advise which development you refer to,we will be sure to pass on your kind words to Joanne, who will be so pleased to hear that her support has made such a positive difference. We wish you and your mother all the very best as you continue your journey with us.
Kind Regards
The McCarthy & Stone Team
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