Manchester United Arvostelua 

Very dismissive response from customer service about my recent merch order from the webshop where I wasn’t given the %10 discount, then my order didn’t arrive on time and then I was charged so much for extra deliveries and for extra returns. I regret everything about this experience from start to the end but especially how my feedback was handled.
I will never order again/won’t recomment to anyone.

Please ole never take ronaldo off alex has said that is wrong he is fantastic
You have fantastic players but you don't know who to play sorry

Love it . Love their service

Appalling customer service. Sent my season ticket back because I’m so outraged. Basically if you have to update your card details make sure doubly (that’s if you can get through to them because they don’t answer phones or respond to repeated emails) - there’s a second sneaky area for the cup schemes which ironically doesn’t fall under ‘update card details’ area. As such they have resold my Liverpool ticket and I can’t get a refund. No forward facing appeals or support team.
Just a way to fleece fans for more money.
I won’t spend another penny on this appalling club. Lifelong fan and dreamed of having a season ticket.
Won’t be watching them either. Ruined it for me. In an age where clubs have lost connection with local loyal fans this is another kick in the teeth. Death of football

Absolutely joke. Been on the phone to customer service for an hour and a half. In a world where customer service is massive they downgrade their already abysmal approach to even worse. Take advantage of the fans at every opportunity and frankly don’t care about fans or “customers” as they would call them

2021 saw the return of fans to games and saw Manchester United (arguably the biggest club in the world) DOWNGRADE it's customer service interactions to worse than any other provider I use. The club are now are virtually un-contactable by any means, incorrect redirection messages with inaccurate information and the previously friendly service via telephone has gone with automatic call terminations at most times. Lifelong Red sadly disappointed - but not unexpected if I'm honest.

Joke club has nobody to call for memberships adult and child.
PLEASE STOP IGNORING THE PEOPLE WHO PAY FOR YOUR CLUB AND TURN ON THE PHONES SO WE CAN HAVE SOME HELP!!!!!!!!

Impossible to get through to the ticket office and call backs take up to a week. Irritating that have to download every cup ticket to my phone. Website is very poor and difficult to use. Must be a nightmare for elderly less tech savvie fans. Get the impression club doesn’t care about supporters as think there is always someone else to replace them. Have obviously slashed staff no’s in penny pinching exercise.

I had a recent and rather unpleasant experience trying to get European match tickets for my 81 year old father. (Season ticket holder since he was a teenager) Similar to others I found the attitude of staff towards the elderly (non techy) members of society trying to buy a ticket appalling. I was told my father would have to turn to somebody else to set up an account for him. (so much for independance in old age!) I find tis attitude potentially discriminatory. towards both the elderly and those with learning disabilities. You simply don't exist as far as the club is concerned, if you are not online. I cannot imagine that the club senior level executives want this to be club culture, but there are a few overzealous short sighted middle managers trying to make a name for themselves by driving efficiencies whatever the cost to the individual. What would work better for the elderly and those who struggle with online services would be to provide a dedicated line with trained professionals along the lines of those provided by SKY

Fascist medical dictatorships are not welcome here.

Mandated vaccine Passports are discriminatory and violate basic human rights. Stop insisting on them.

This is the first step towards full on Communist social credit scores. Welcome to China!!

Thank you for assisting in ushering in this dystopia.

I am writing to complain about the lack of respect for a 70-year supporter.
I've been trying to help my 80-year-old father get his season ticket as he is no longer allowed to get this on the phone; it has to be done online, so I created the account and linked his membership; all good.
I paid for his Matchday season ticket and Parking (as he has osteoarthritis) and quickly got BOTH showing in the account. I received an email shortly with the matchday ticket information with a paragraph saying the parking ticket would be sent soon (within three days). As yet, I have still not had this.
Many days have spent sending email or text messages to 0161 850 3969 as requested, and all I got was the same standard messages (we have received your request, or We have re-issued your ticket) which I have still not got, thus leading me to circles and going through the same processes.
Tomorrow is match day 1 (Leeds), and he still does not have his parking season ticket despite ALL ATTEMPTS to get what he has paid for.
Unfortunately, it seems to be the state of affairs with the club, not thinking of the fans who have paid into the club for seven decades but quickly advertise three new strips). Where is the fan help? Where is the service with ticket issues? Why does it take so long when you have paid out?
QUESTION: Would any of you be happy if you found yourself in this situation? My father has a disability, yet I get contacted daily asking if it is resolved, quite frankly, beyond a joke...

I bought a membership with the club to buy tickets last season hoping we might be in for the second half of the year. As it turned out the games ended up behind closed doors all year bar one game.

I asked if the membership would be extended for the following year because there was no opportunity to buy tickets

I was fobbed off with every email one guy told me I had free MUTV for three months ( news to me) one guy told me it was my hard luck for buying it. Next one told me I got random other discounts.

None of them read the emails and talked to me like a person or address the points I raised

Clearly the club had no interest in even discussing the membership with me and took the my money for nothing and not interested in me

As a fan left me unappreciated and they are only interested in my money

Very poor customer service throughout my interactions but none of them seemed to care anyway….

Avoid!

I am 71 years old After paying for my season ticket over the phone for the many years , Man United now said I have to buy on line ,
I don't have a computer or email address . I sent a text to MU requesting help , the sent a auto reply saying go on line .
Manchester United no longer take calls What's going on? they need to help people who want to renew , their season ticket not all people are IT savvy this has become very distressing to me and others ,

Decrepit stadium, poor quality squad, steadily getting worse. “Trust takes years to build, seconds to break and forever to repair”.

Terrible. There’s a guy called Victor he was so slow and weak. His colleague Fred tried to help but was even worse. He kept giving it away to scousers which I particularly didn’t like

I tried to contact Man United but they told me, Joel Glazer loves Man United. They lied to me, therefore Joel must go along with Malcolm. Oh wait, oops daisy #GlazersOut

A once great club that has been destroyed by foreign owners, same goes for most clubs in Premier league'ski'. Just can't watch it anymore, the team now is enough to bore someone to death with personality of the year Harry Maguire. You know where to stick your globalisation you money grabbing scum bags.

Glazers and other Americans will be forced out, everyone in the world has seen you for what you are..Cheeky cnuts

I have been in negotiations for over a year to buy the soul of Manchester United. I was surprised to find it for sale, but Joel Glazer insisted that the Manchester United franchise had no need for a soul.

Imagine my shock in finding that they are selling it to JP Morgan and the European mega billions league. What on earth are JP Morgan going to do with a soul? And how can Glazer sell the soul to multiple buyers. It's almost like he doesn't understand what a soul is.

I'm done with this deal. If anyone is interested, Glazer did mention, on numerous occasions, that he also has a granny for sale.