Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Avoid Mandale Homes. We bought our home in good faith, only to discover years later that a contaminated land issue on the development remains unresolved and has not been properly signed off. As a... Näytä lisää

Saanut 1/5 tähteä

Not possible to give zero stars or I would. Quite possibly the worst company I have ever had the displeasure of dealing with. Incompetent, unhelpful. Nice when your buying then when you have problems... Näytä lisää

Saanut 1/5 tähteä

Don't even want to put 1 star... have moaned about so many issues with this clown outfit it's unbelievable. Dishwasher blew... can't take it out as the muppets sealed the feet in and put the front... Näytä lisää

Saanut 5/5 tähteä

We have just purchased a house through Mandale homes at Thornton Hills development. Diane the sales advisor has been brilliant from day one, nothing has been too much trouble, any questions we asked w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Aluerakennuskohde
  2. Rakennusliike
  3. Rakennusyhtiö
  4. Valmistalorakentaja
  5. Kotirakentajat

Tietoja yrityksestä Mandale Homes

Yrityksen kirjoittama

Building award winning homes for over 40 years

Buying with Mandale means our knowledgeable sales staff will help you every step of the way. We like the personal touch and are on hand throughout the sales process and beyond

Our homes are carefully considered at every stage of the construction process to ensure that they are the best they can be. We constantly aim to improve by analysing our designs and layouts, monitoring how our developments blend with existing communities and insisting on using only the finest materials available.

All of our homes are covered by a comprehensive, new build warranty, giving you confidence and assurance if the need ever arises.

‘Together we build a home’ is so much more than just a strapline. To us at Mandale Homes, this encapsulates the culture and belief that it is only by working with our customers that we build more than just a house, we create your perfect home.

This commitment is why we have won ten coveted UK Property Awards that are judged on excellence in design, quality, service, innovation, originality and commitment to sustainability.

It is also why so many happy customers have come back to Mandale Homes when they have decided to move again.

visit our website

Contact us


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

97 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Brilliant home

From the brilliant sales team to the fantastic customer service received throughout, I cannot fault any element of the Mandale buying experience. Our home has been finished to a high standard and I couldnt recommend them enough.

4. toukokuuta 2023
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Thank you for such a great review Katie, we are pleased to hear that your experience with us has been so positive and that you are enjoying your new home.

Saanut 5/5 tähteä

First home - painless experience!

We have bought our first home with Mandale and the experience couldn’t have been smoother.
Diane was fantastic with advising us, and answering our many questions - nothing was too much and she always got back to us as quickly as possible.
The location is amazing and the house has been completed to an incredibly high standard - much better than what you say in many new build homes.
Even after moving in, Diane has helped out with any small queries we may have.
Overall, the experience of buying our first home has been ‘easy’. Mandale work with recommended solicitors and mortgage advisors, all who have been incredibly useful during the process. We would highly recommend!

24. heinäkuuta 2023
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi Laura,

We are thrilled to hear your experience with us has been so positive.

We appreciate buying your first home can be a bit daunting, its great to hear Diane and our recommended team have been able to support you through the process.

So pleased you are settling in well at Hebble Brook View and are happy with your new home. We wish you all the best.

Saanut 5/5 tähteä

Diane has been amazing from the second…

Diane has been amazing from the second we viewed the house. She’s gone above and beyond to make it as easy as possible for us and I can’t thank her enough.

20. heinäkuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi Tom,

We always like to hear how amazing our staff are.

Diane loves to make her customer's new home journey as easy and as exciting as they can be, sounds like she has succeeded!

We wish you all the best in your new home.

Saanut 5/5 tähteä

Bought our new Mandale home at Hebble…

Bought our new Mandale home at Hebble Brook View and overall we have had a good experience.
Process started with our sales negotiator Diane who has gone above and beyond our expectations in the buying process. She was a big help to us throughout, always friendly, helpful and kept us well informed.
The site manager Chris was very friendly and efficient in handling our immediate snagging items and nothing was too much trouble. He was available on the phone anytime of the day to discuss and look at any issues we had. Overall all the workmen we came into contact with on site were friendly and efficient.
Paula and Diane from customer services made sure our walk-through /handover and transition to completion went smoothly.
We are 4 months into our new home and are still very pleased with it, with better finishing touches than your average builder.
On-going customer care are looking after our interests on the mainly minor remaining items.
We are loving our new home and thank you to all involved.

17. heinäkuuta 2023
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hello Sue,

Thank you for your review!

We're so pleased you love your new home and have had such a good experience with us.

We wish you many happy years at Hebble Brook View.

Saanut 5/5 tähteä

Wonderful experience so far - 5 stars to Diane in particular!

Currently awaiting the keys to my new house at Hebble Brook, so I cannot yet comment on the full buying experience, but if the way I have been treated and kept informed thus far is anything to go by, it will be brilliant.

Diane has been just incredible; friendly, professional and knowledgeable. She has given me so much time to go through the options, on multiple occasions, while I made my mind up, and has also taken care of the newly laid lawn until I move in! Thank you Diane!

The development itself is in a wonderful location and spaciously laid out. I'll update the review once I am in :)

17. heinäkuuta 2023
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi Chris,

Thanks so much for taking the time to leave us such a positive review!

We are so pleased to hear you are happy with our service and your buying journey. We pride ourselves on going above and beyond to make sure our customers are happy.

We wish you all the very best in your new home.

Saanut 5/5 tähteä

Fantastic service!

We bought our home from Mandale in November 2022 while it was just being built. We were unable to move in until late March 2023 due to expecting however the professional standard we have received has been incredible. The amount of choices that we were given to personalise our home was incredible and fitted to the highest standard. Diane Hargreaves is an absolute asset to Mandale homes. Nothing is ever too much, any snags were rectified quickly and she kept me well informed on any information we needed. She made such an impression that my parent in laws are also looking to buy on site and again, Diane has been invaluable. Chris the site manager has also been beyond incredible. Always checking in, making sure we had everything we need and sorted out any issues with a smile on his face. I would definitely recommend Mandale due to the customer service, the professionalism and the standard of home built.

31. maaliskuuta 2023
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi Jemma,
We are thrilled to hear you have had such a wonderful experience with us. We agree Diane is an asset! We wish you all the very best in your new home

Saanut 4/5 tähteä

First new build we’ve bought.

This is the first new build we’ve bought and we were surprised with what choices we had within the price. The house is lovely and in a fantastic location. The sales team were amazing and the aftercare team not far behind. Because we moved in whilst other houses were still been built if we had any issues they were resolved quickly.

24. marraskuuta 2022
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi, Thank you for taking the time to write us a review. Moving into a new build is an exciting time, lots of choices to make the home your own. Great to hear you felt supported by our site staff. We hope you enjoy many years in your new home.

Saanut 1/5 tähteä

Poor Customer Service and Slow Response

The customer service and also the speed of response is pitiful. I've had to constantly chase for snags to be attended to. We had a leak to our roof which was not attended to for a number of months.

It feels like an endless battle to get Mandale to rectify any of the issues that they are responsible for. We've also been told lies about work that had been completed when it hadn't.

Our expectations of a 'family run business' have not been met, but they sure as hell 'sell' that to you during the buying process.

Would not recommend over any other housebuilder. They know people need houses so they do what they want and customers are left to pick up the pieces and fight to get an acceptable home.

23. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We visited the site only to rule it out…

We visited the site only to rule it out of our property search, we thought we’d found our dream house elsewhere. From the moment we walked through the door of the show home we were warmly greeted by Diane and from that moment on we decided we wanted to buy from her! Her professional but friendly service has never waivered. Her knowledge, expertise and pride in the product is like no other property expert we have dealt with before. Diane is a fantastic asset to Mandale Homes and we hope she is acknowledged as such by her employers.

7. huhtikuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi Zoey,
We're absolutely thrilled to hear you have had such a positive experience and great service from our fantastic Sales Advisor Diane. We're excited for the rest of your journey with us!

Saanut 5/5 tähteä

Good quality houses and great to deal…

Good quality houses and great to deal with. Carole is a credit to the company.

17. maaliskuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Thank you for taking the time to write a review, we agree Carole is fab! She has been with us for a lot of years. We pride ourselves on building good quality high specification homes, it's great to hear this is recognised.

Saanut 5/5 tähteä

First class customer service

I dealt with Diane Hargreaves who was very accommodating, helpful, knowledgeable and friendly, first class customer service!

10. maaliskuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

That's brilliant to hear, thank you for taking the time to write such a positive review!

Saanut 5/5 tähteä

Arranged a visit through Diane to visit…

Arranged a visit through Diane to visit the show house and the different plots available. Diane was very knowledgeable and professional answering all our queries and keeping us updated on how things are progressing. We have been very impressed with the service we have received so far.

18. helmikuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Brilliant to hear Carol! Thank you for leaving a lovely review, we're very glad to know Diane has been so helpful during your journey with us.

Saanut 5/5 tähteä

Great communication

I can’t fault the service that I’ve had so far from my Sales Negotiator Diane on the purchase of a property on the Hebble Brook View development. She has kept me informed all the way and has gone above and beyond what I would expect her job role is to enable me and my son to settle in as happily and easily as possible. As a single mum I’ve really appreciated her care and support.

27. helmikuuta 2023
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hello, it's fantastic to hear you've had a such a great experience with our Sales Advisor Diane and your journey with us has been so positive. We wish you and your son the best of luck in your new home!

Saanut 4/5 tähteä

What a pleasurable experience

What a pleasurable experience, Carol was very knowledgable and patient in explaining all schemes available to me.

18. helmikuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

That's lovely to hear! We're very proud of our Sales advisors and glad to hear you had a great experience with Carole.

Saanut 5/5 tähteä

Thank you Mandale Homes

We cannot fault the service we have received from everyone at Mandale Homes. We’ve had some issues along the way e.g. when we lost our buyer just before it was time to reserve but our Sales Negotiator and her manager were swift in making sure we got back on track through a very stressful time. They’ve helped to iron out any bump along the way which we’re very grateful for. Our Sales Negotiator (DH) in particular has been very supportive and continues to be through our journey to securing our new beautiful home and our new start. Thank you all.

21. helmikuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hello,

What a lovely review, thank you for taking the time to tell us about your great experience with us. We truly wish you all the best in your new home!

Saanut 5/5 tähteä

My experience with Mandale Homes has…

My experience with Mandale Homes has been very positive and the Sales Manager on the site is extremely helpful and knowledgeable and has really enhanced the whole process for me.

2. helmikuuta 2023
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Thank you for taking the time to leave a review regarding your positive experience with us Michelle. We wish you all the best in your new home.

Saanut 1/5 tähteä

FAULTY ELECTRICS INSTALLED

Now 3 days since I contacted Mandale Homes again to advise them that I had faulty wiring in my new home which had cause a power cut while the country was experiencing a prolonged time of freezing temperatures and still they have absolutely no care for their customers to actually get in touch.
Main fuse was found to have totally burnt out and first thing the electrician said was this is dodgy wiring.
Also gone on to find out that several of my neighbours, including myself were never issues with an electrical safety certificate to our new homes. One of these neighbours keeps asking, and getting no response.
It looks like Mandale are happy to employ shoddy tradespeople and when something backfires they don't even have to curtesy to get in touch and try to help...please if you are reading this avoid them....

11. joulukuuta 2022
Oma-aloitteinen arvostelu
Mandale Homes-logo

Vastaus yritykseltä Mandale Homes

Hi Nicola,

We're sorry to hear this has happened. We have spoken to our customer care team who have let us know that this has now been resolved today which we are glad to hear.

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