I got a free trial on March 25th but it didn't provide me with the article they said they had, that I was trying to read. No worries, I requested to cancel immediately. Their customer service team res... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have been using Magzter since 2017, and have found tremendous value. Family feature is really great as it allows me to share it my folks, who otherwise won't spend on such subscriptions, but end up us... Näytä lisää
Happy to be GOLD subscriber since last 3 years and it has been a great experience overall. The content is just amazing and to be honest, it's overwhelming!! It is truly a great platform and the GOLD s... Näytä lisää
Magzter has a pretty good collection of news and magazines covering a broad spectrum of topics. The android app is pretty user friendly. Additionally, the customer support team is very supportive... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Yhteystiedot
Rockefeller Plaza 1, 10020, New York, Yhdysvallat
- www.magzter.com
4,1
Hyvä
301 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Customer Support
I had an issue with viewing Magzter on my Ipad. Their Customer Support Team was over the top and responded immediately. They are very friendly and customer orientated. Thanks you again !
2. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear James,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter offers great value
Magzter offers great value! I have used different subscriptions over the years and found their format easy to read and to save. The Help n Support staff is also very prompt and professional. In a time of bookstores closing down it is well worth the money and convenience to subscribe and enjoy.
28. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Mark,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Good app and good support service
Huge catalog of magazines. Support service solves any problem quickly and efficiently.
28. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Alberto,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Nancy from customer service did it!
Nancy from customer service was extremely proactive and resolved my issue in a matter of minutes. She is the reason I will continue to be a Magzter customer.
Great job Nancy!
You deserve a promotion!!!
28. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Fayyaz,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Exact solution to the query and timely resolution.
I had raised a query which was addressed within 48 hrs in all respects.
I am satisfied with the response of the executive.
Thanks.
28. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Ahire,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I could not have had more help !
I could not have had more help !! I was having issues joining the free family membership and they immediately emailed me and after trying several things , my problem was resolved . I have not had better service from any company in years !!!!
27. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Helen,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
My was replied to quickly and the issue solved promptly
My was replied to quickly and the issue was fixed within 24 hours. Extremely happy with the service
26. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Kira,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
excellent collection and seamless access
26. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Pradeep,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
i love magzter
i love magzter. its a kind of great experience day to day newspaper and magazines
22. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Appajiraman,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Great customer service!
Very quick response to my email with my issue - while looking into the issue my subscription was extended and then the problem resolved - all within a day or two. I appreciate the professionalism from everyone!
18. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Pamela,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
quick response & problem solved
19. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Prabha,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Speedy response
Speedy response - friendly and helpful people - went out of their way to resolve a problem I had.
13. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Graham,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter is magic
Magzter is magic, their support team rocks, thank you!!
14. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Guruprasad T S,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Fantastic customer support experience.
What a fantastic customer support experience! 5 star all the way.
I wanted to extend my current Magzter Gold subscription and reached out to Magzter support.
Within hours I had a response including a "click to pay" link and a lower price than I had expected!
I paid this invoice and forwarded the receipt back to Magzter support and within hours my subscription had been extended by 12 months.
I'm an extremely happy subscriber!
13. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Paul,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Every time there was a problem
Every time there was a problem, it was resolved immediately by the concerned team/ executives. Thank you.
10. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear G Bhattacharjee,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Prompt response and address my issue…
Prompt response and address my issue effectively.
4. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Jade,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App & service.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Very efficient and user-friendly
3. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Cherry,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Magzter money back guarantee is a scam, you will never get a refund
Magzter Money Back Guarantee is fake. They never give you anything back, and often they charge you more, just read all the bad experiences here.
I had to chargeback, like everyone else who wants to get the money back. Now in 30 days or so, I will get my money back, and Magzter will be fined 100 or more for not processing the refund. Simple and effective.
Case 604772: please honour your money back guaranteed, providing the refund proof. So I can remove this comment. Thanks in advance.
If you do not honour your promise, I am charging back and this comment will stay here for future buyers: if Magzter does not refund me, they will not refund you either. Do not waste your money!
Update: you have done nothing, why should I change the rating?
30. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear JJ,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused in this regard.
I see that you have already contacted our support team regarding this issue and we have now responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
Amanda Cruz deserves a raise
Amanda Cruz was extremely helpful in resolving an issue I had with a payment and was completely understanding . Thank you Amanda for your customer services.
30. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Fernando Garcia,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Excellent Customer Service
Lovely subscription and excellent customer service when I had questions 🙂 thank you
29. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Naveen,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
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