I got a free trial on March 25th but it didn't provide me with the article they said they had, that I was trying to read. No worries, I requested to cancel immediately. Their customer service team res... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have been using Magzter since 2017, and have found tremendous value. Family feature is really great as it allows me to share it my folks, who otherwise won't spend on such subscriptions, but end up us... Näytä lisää
Happy to be GOLD subscriber since last 3 years and it has been a great experience overall. The content is just amazing and to be honest, it's overwhelming!! It is truly a great platform and the GOLD s... Näytä lisää
Magzter has a pretty good collection of news and magazines covering a broad spectrum of topics. The android app is pretty user friendly. Additionally, the customer support team is very supportive... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Magzter is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
Yhteystiedot
Rockefeller Plaza 1, 10020, New York, Yhdysvallat
- www.magzter.com
4,1
Hyvä
301 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
great service
28. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Anil,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I by mistake added some other magazines…
I by mistake added some other magazines to my magzter lite subscription. So I mailed customer care to modify my subscription. Within a day my problem was solved. Thanks for faster resolution.
25. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Sangram,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Fantastic to be able to read latest news on line
It has been so wonderful not having to go out and buy hard copies. I am proud of the impact I have on the environment by being able to read on line
21. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Jenny Molloy,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
Amazing app and extraordinary service
Amazing app and extraordinary service! I get to read a ton of my fav mags and newspapers for just $99 a year! Great value for money!
20. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Samuel Anderson,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Regards,
Team Magzter
I highly recommend this service.Magzter team is awesome.
Magzter team is always helpful. They have helped a lot throughout subscription process. I am associated with Magzter for almost 4 years now. I highly recommend this service.
16. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Sagar,
Greetings from Magzter.
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Love the ezread mobile friendly reading experience
Have been using the Magzter app for a couple of years now and I am happy to see a lot of new features added in the recent past, especially the ezread mobile format which makes it easy to access the content on my mobile and tablet.
11. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Yogeshwar,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
not resolving payments
Being charged for over 5 months with no access to the full magazines . Tried to cancel through App Store and Magzter website. See no evidence of current subscription but was just billed again now
3. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Vasanti,
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
I see that you have already contacted our support team regarding this issue and we have now responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com). If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
It is a scam
It is a scam. As they say if it looks or sounds too good it is a scam. Do you really think all of those magazines would give up all of their subscription revenue for a small portion of each fee that Magzter charges??? I fell for it once and luckily cancelled before credit card started being charged every month! Do yourself a favor and unsubscribe from their mailing list. If they even care about you unsubscribing.
13. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Robert,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Can’t buy single issues
I used to buy single issues of a couple of magazines a month but now the only option is to subscribe to Magzter Gold which I do not want.
I have now deleted the app and will buy paper copies from the shops.
11. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Chris,
We’d like to inform you that at Magzter, customer satisfaction is of paramount importance to us. We are consistently working on improving the reading experience on our app and website.
In this direction, we’re happy to inform you that with Magzter GOLD, you can get unlimited access to 7,500+ magazines and newspapers at one-low price, which is usually the cost of just one magazine/newspaper subscription.
We are also strengthening the Magzter GOLD catalog by adding exciting new titles from around the globe every day. You can view the entire Magzter GOLD catalog here - www.magzter.com/magztergold/publications
Just avoid using auto-renew for…
Just avoid using auto-renew for subscriptions. I've never experienced the slightest problem with Magzter. The range of magazines available is awesome, and it has saved me literally hundreds of pounds in subscriptions to magazines. I note that most reviewers who have criticised it had problems with their bank auto-renewing the subscription. This is not a fault of Magzter but of their bank's system; you should get a warning before an auto-renew is paid, alteratively just cancel the direct debit. I never buy an auto renewable subscription anyway (specially by credit card, which are harder to cancel auto-renews), I just renew it manually every year, which I do - because Magzter is worth it.
22. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Steve Long,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
I purchased magzter gold knowing full…
I purchased magzter gold knowing full well that if I was dissatisfied with the product I would be covered by their 7-day no questions asked refund policy. WRONG, 2 days after purchasing I sent an email explaining I was not interested in continuing my subscription (which was 90 USD) and requested a refund, I received an email in which I'm pretty sure was a bot explaining for whatever reason that I was unable to receive a refund. I attempted to email them again but felt hopeless after all I met were more Robo emails that addressed nor explained anything.
19. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Peter,
Greetings from the customer support team at Magzter!
While we certainly understand your concern, we’d like to inform you that since you have purchased the subscription via a third-party vendor, we will not be able to process the refund from our end. Kindly contact the third-party vendor for any queries regarding cancellation of your subscription and refund.
Taken money two years in a row.
For the second year running these people have taken money from my account. This time it was £38.81p for an online publication that can now only be bought in a shop.
Yet again I have to chase them up and then they return £36.58p due to the exchange rate.
How can you charge for a publication you are no longer contracted to sell.
Stop taking money out my account.
3. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Ian,
Greetings from Magzter,
Firstly, we'd like to apologize for any inconvenience caused to you. We have resolved your concern and sent an email to your registered email address.
Please reply to our email if you need any further assistance and we will be happy to help you.
Regards,
Team Magzter
Hello Subscribers or about to think to…
Hello Subscribers or about to think to subscribe Magzter,
I would like to tell everyone about Magzter. It looks totally scam to me. I am one of the sufferers. Recently when my renewal was due, Magzter have auto debited my account but have not renewed my subscription. It is going to be over a week now. They do not give any contact detail where you can contact them.
!! BEWARE OF THIS SCAMER !!
6. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Rajan,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Ok now
The comment below is a result of intermittent isp problems, not magzter.
Magzter is operating fine now.
------------------
Right now it will not load anything. Was ok then I was busy for two months. Now it does not work for me
3. maaliskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Den Miller,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
However, on checking our records, we could not find any email from you. Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
A bit slow n response.
It seems that the payment did not go through and it did return to a/c . I’ve edited my review based on the same. However ten plus days to confirm that is really not an ideal practice if you ask me.
I might try it for one month and see if it works out. Will post review then.
9. helmikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Biju Mathew,
Thank you for writing to us. We’d like to inform you that we always strive to offer a flawless digital reading experience to our users and customer satisfaction is of paramount importance to us. We checked our records and see that your transaction was declined by the payment gateway and it did not flow through.
The charges you see on your card will be reversed in 5 - 7 business days by the Bank as per the standard procedure followed for failed transactions.
We apologize for any inconvenience this has caused to you.
Kindly purchase the subscription again in order to access the magazines.
Please do not hesitate to write back to us if you have any questions.
MAGSTER is a SCAM!!!!
Magzter is the worst magazine subscription service. They are desperate to get your money. I recently tried a trial subscription that DID NOT come through clearly. Even though it said I was accepted. I clicked again thinking something just didnt work. I immediately got enrolled and then, of course it come through clearly. I contacted customer support through a chat room and then got an email saying sorry for my inconvenience but I. owed the 9.99 even though I explained what happened. SHAM!!! I immediately canceled subscription through Apple. I would then get notices through the month it was about to run out. But, the next month I got billed again!!!! I called Amex and they blocked them but I have been denied the dispute!!! NEVER subscribe to this horrible company with very few decent magazines. Please look at Readly or Apple+
7. tammikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Hi Angie Scruggs,
Thank you for contacting Magzter support.
We are sorry for the inconvenience caused to you in this regard.
We could see that the free trial was already activated on your account on November 20, 2021.
Also, we see that you have already contacted our support team regarding this issue and we have responded to your email.
Please check your email inbox for the reply from our support team (help@magzter.com) and your request is resolved.
If you are happy with the resolution provided by our support team, please consider changing your rating for our business.
Regards,
Team Magzter
They have been charging me a second…
They have been charging me a second year in a row after I cancelled a subscription. You can't trust anything their customer service tells you - once you gave them your card number, they will charge it whenever they please. See if you sue them from outside US.
Don't use their services under any circumstances.
10. joulukuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Kasia,
Greetings from the customer support team at Magzter!
Thank you for reaching out to us and we apologize for any inconvenience caused.
However, on checking our records, we could not find any email from you. Please email us at help@magzter.com with your subscription details and invoice so that we can look into your concern on priority and provide a satisfactory resolution.
Regards,
Team Magzter
Tricky Company
I had a asnnual subscription of a magazine that ceassed their publication. Despite knowing beforehand of this fact, Magzter still charged me for the subscription. Moreover, the same day the charge was made I was unable to access the last number because my subscription hadn't been renewed!! After claiming this to Magtzer and requesting a full refund, they came up with different options: 1 month of Gold or a store credit. I told them I had no interest in other magazines and had to ask Paypal for help in getting the refund
9. marraskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Cliente,
Thank you for bringing your concern to our notice. At present, Magzter GOLD gives you unlimited access to 5,000+ magazines, newspapers and their back issues as well as premium articles which are mobile-friendly. We started off with about 2,000 magazines under our GOLD membership and have increased it to 5,000+ magazines and newspapers. Please be assured that we are continuously working with more publishers to add their magazines and newspapers to our platform. Please email us at help@magzter.com with the list of titles that you are missing out on so that we can go back to those publishers and try and get them on board as soon as possible.
Regards
Team Magzter
Fantastic app. Read this before subscribing.
Fantastic app.. large collection of excellent magazines included in the Gold subscriptions like National Geographic, How It Works, All About Space, All About History, all the BBC magazines, Match of the Day, major business magazines, Tinkle, Readers Digest, etc, plus most of the major newspapers in India and UK at least. Sure there's a lot of garbage too, but a simple way of finding out whether a magazine is included in Gold or not is to search for your favorite magazines first and look for the Gold icon before subscribing, thus saving yourself the pain of feeling ripped off later. Auto renewal is done for particular bank cards only. I got this warning while renewing, don't recall if i got it while subscribing, but luckily not for my Citi cc.
26. lokakuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Pervez Italia,
Greetings from the customer support team at Magzter, the world's largest digital magazine newsstand!
We are glad to know that you are satisfied with our Magzter App.
We want you to know that your satisfaction is extremely important to us and we trust that you will enjoy your digital reading experience with Magzter.
If you need additional assistance or have any questions, please do not hesitate to contact us again.
Thanks Reviewers. Magzter is a Scam.
Thanks to all the reviewers for their feedback, I was going to subscribe to magzter but have back out now. Thanks for saving me the trouble. DONT TAKE IT GUYS ITS A SCAM.
14. lokakuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Magzter
Dear Balaji Iyengar,
Thank you for writing to us. We’d like to inform you that we always strive to offer a flawless digital reading experience to our users and customer satisfaction is of paramount importance to us. Please write to us at help@magzter.com if you have any queries and we will be happy to help you. Please be assured that we will do all that we can to ensure that you have a pleasant experience using our services.
Regards,
Team Magzter
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Lue lisää muunlaisista arvosteluista.
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Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
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