Sarika was very helpful when is came to making changes to my existing booking. She was clear in her communication and really tried her best to assist me. This is refreshing as my experience with third... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was extremely anxious and had started panicking about my trip to India as there was a misunderstanding with the dates that I’m going finally it’s been confirmed that I am flying out on the 29th of N... Näytä lisää
I am extremely disappointed with the service provided by Lycafly. We had flights booked to Dubai for March, which were understandably cancelled due to the conflict in the region. While t... Näytä lisää
Great customer service and helpful to get best price at this turmoil time when everyone is counting pennies.Thanks
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Welcome to LycaFly’s TrustPilot page! We appreciate your time and effort to visit here and review us. Positive or Negative, we consider your feedback an opportunity to improve our services and serve your better next time. Part of the renowned, multinational Lyca Group, LycaFly is committed to offer the best flight, hotel and holiday deals for worldwide destinations.
Yhteystiedot
Walbrook Building, 195 Marsh Wall, London, E14 9SG, London, Yhdistynyt kuningaskunta
- 02071323232
- cs@lycafly.com
- www.lycafly.com
4,1
Hyvä
9 t. arvostelua
On vastannut 9 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Terrible booking system
After I e paid for the ticket they want me to send a picture of the card I paid with and my passport copy.
They are scared of a chargeback.
Told them to cancel the ticket and refund me
4. toukokuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you for your feedback. We're sorry to hear that our verification process caused frustration.
We understand that sharing personal documents can feel inconvenient, but please know that requesting a copy of your passport and the card used (with sensitive details masked) is a standard security measure. This helps us protect our customers from fraudulent bookings, unauthorized card use, and potential identity theft.
Our goal is to ensure that your booking is safe and that no issues arise during your travel. We take data privacy seriously and handle all documents in line with strict security and data protection policies.
We truly appreciate your understanding, and we're here to address any further concerns you may have.
Regards,
CS - Lycafly
Do not use - terrible! …
Terrible service cancelling the booking a few hours after I made it. And not refunding for 7 days!! Just awful, stay away, do not book with this company!
3. toukokuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
We're truly sorry for the inconvenience caused by the cancellation of your booking. We understand how frustrating this experience must have been and sincerely apologize for any disappointment.
Please rest assured that your refund has been processed.
We’re constantly working to improve our service and appreciate your feedback. If there’s anything more we can do to assist, please feel free to contact our support team directly.
Regards
CS - Lycafly
hope its good I have not yet travelled…
hope its good I have not yet travelled so far very good
30. huhtikuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Would have given 5 star ..but please…
Would have given 5 star ..but please make it obvious that the lower fares do not include free seat reservations…the ticket has cost a further 500.00 to confirm the seats with Qatar airlines.
1. toukokuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Great experience very well staff quick…
Great experience very well staff quick booking. Happy to have great price ticket thanks
21. helmikuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Price good and helpful
20. huhtikuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Great service and great price
16. huhtikuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
Very good service.
15. huhtikuuta 2025
Vastaus yritykseltä LycaFly
Dear Customer,
Thank you very much for your kind remarks.
We appreciate you taking the time to write all about your experience.
We consider ourselves fortunate to have customers like you. We hope to work with you again in the future to secure better fares for your travels.
Regards, the CS Team
Lycafly
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