LycaFly Arvostelua 8 501

I have used Lycafly multiple times to book flight tickets and every time I have had a great experience. The agents are really helpful and provide you with options.
Thanks Kim for helping me get the right flight for my next trip.

​I am extremely disappointed with the service provided by Lycafly. We had flights booked to Dubai for March, which were understandably cancelled due to the conflict in the region.

While the cancellation was out of their control, their handling of my refund has been completely unacceptable.

​I followed up regarding my refund in April and was explicitly told in writing that the funds would be returned to my account within 7 working days. We are now well past that timeframe, and despite my attempts to contact them, I have still not received my money.

​It feels like they are intentionally delaying the process and providing false timelines to get customers off the phone.

​Pros: None.

Cons: Poor communication, broken promises, and withholding refunds.

​Advice to others: Think twice before booking with this agency. It’s easy to take your money, but nearly impossible to get it back when things go wrong.

Sarika was very helpful when is came to making changes to my existing booking. She was clear in her communication and really tried her best to assist me. This is refreshing as my experience with third party agents has previously been not the best.

I was extremely anxious and had started panicking about my trip to India as there was a misunderstanding with the dates that I’m going finally it’s been confirmed that I am flying out on the 29th of November from Heathrow Airport and I am flying back to the UK on the 14th of December. Thank goodness that has been resolved. The gentleman that was helping me is called. Hemant Tanwer. Up to now two people that have helped me have been extremely polite, respectful and understanding. This kind of service is very rare and I really appreciate it. Thank you for all of your good work ladies engine gentle coming.

Its a scam. Do not book with this agency. They will not put the total price. They have hidden charges and will ask you to pay for the baggage which isnt usual for other companies. It is so disappointing as it will not show when you’re booking unless if youve paid for it and ask them. It is so frustrating as they will ask you to pay another 110 for the baggage or 150 if you ask for refund which is ridiculous. This is very alarming as it is so unfair to the paying customer. I hope this company will be taken down. I will complain in skyscanner as they show this agency in their booking options. We’re trying to look for cheaper tickets but ends up paying more than what you expected.

Very fast, efficient service from start to finish.
Highly recommended
A++++++ professional service

I would like to share my experience of booking my flight with Ranjit

I found the entire process to be very easy, clear, and transparent. I made the booking with Ranjit, and as soon as the payment was completed, I received a confirmation email immediately. Within a few hours, I also received my e-ticket, which made the process feel very efficient and reliable.

Overall, I found the experience straightforward and hassle-free. He has continued to keep me updated since the booking process, and I am very pleased with the level of service provided.

I would definitely recommend Ranjit to others and would be happy to use his services again in the future.

thanks to u for good service really appreciated

Kim is always so helpful and always helps to provide the best options possible. Thanks once again for a seamless experience with Lycafly.

My experience with LycaFly was great! Sandeep Bhatia handled my ticket enquiry professionally right from the start till the purchase of the ticket. He did communicate with me at each step of the way till the issue of the E-ticket. Because of his professionalism I will always use Lycafly and recommend LycaFly to friends and family.

I experienced a good customer service when my attention was called to the type of flight ticket I bought.

Thank you to Mark for all your help getting us a full refund from Emirates due to situation. It did take some time which I understand there’s a process but we got there in the end and Mark was very informative and his response time was very quick! Thanks again ☺️

Called and checked about booking before issuing the itinerary.

I’ve consistently worked with Bhagawan and the team, and they’ve always been incredibly helpful. Whenever I needed assistance, they responded without hesitation and resolved all my queries promptly. Thank you once again for your continued support—I truly appreciate it.

I recently booked through Lycafly and had a really smooth experience from start to finish. The prices were competitive, and the booking process was quick and hassle-free.

What stood out the most was their customer support—responsive, polite, and genuinely helpful in resolving my queries. Everything was handled professionally, which gave me confidence in my booking.

Overall, a reliable and convenient service. I’d definitely recommend Lycafly to anyone looking for a stress-free travel booking experience.

I had great experience with Mr Dharmendra.great service thankyou for your services

Sandeep Bhatia in Lyca Fly is absolutely an extraordinary asset for them who helped me swiftly,cost effectively & with great passion my flight booking.

I called LycaFly and Sharika picked up the phone.
Inquired about Airfares to Colombo from London. All the options given to us on the phone and sent me an email with all the relavant details. It took only couple of hours to book/buy tickets.
Service is very good, quick and handled in a professional way. No hesitation showed to explain things we need to clarify.

I had issues with booking online. I called Lycafly, and they helped me to get things sorted out. Really helpful. Much appreciated

Sarika was fantastic. Really helpful and kind.