Luxury Promise Arvostelua 

Yen, you made my daughter's absolute day by including the little shoe charm with the purses. Thank you so much. She is beyond excited especially because I talk about Singapore all the time. Lovely city! Thank you again! Kelly/Hellie

Wonderful customer service . Hope in particular. She is always on hand to answer my questions. Item is always as listed. Would definitely recommend.

I have been shopping with LP since they launched years ago… even before they had a proper HQ and I watched the company grow and expand. They are incredibly professional, the most trusted authenticators out there and the product offer is the best on the market! I don’t even know how many pieces I have bought to date! Highly recommend!!!

I purchased a gorgeous Chanel jacket and it arrived wonderfully packaged and super quickly.

I have bought numerous items from Luxury Promise
Always excellent.

Love and enjoy buying from Luxury promise, The prices and quality are insane and the SA's are wonderful!! Very tasteful and overall wonderful pieces! So.. Luxury Promise delivers what they promise!!

Usually love Luxury Promise but was disappointed with this purchase. I feel they did not disclose that the strap was missing a badge, which they then wrote a note to say could be purchased from Dior which is not true as this is discontinued. All pictures did not show this one part of the strap and looking back on the live show recording the presented seem to purposely cover it up despite knowing my interest in the a similar bag that was in better condition she had said it was in the exact same condition that I felt I didn't need to ask to see every single part of the strap because I was already assured prior to the live show it was in excellent condition. I do feel it was done to just push the sale out so I feel my trust has been broken. Although I would not fault the London office and shows I have bought many items from. I would be more guarded with their international shows.

I ordered a piece of cartier jewellery from luxury promise. When it arrived it was not yellow gold as listed, but rose gold. How they can get this mixed up i have no clue, considering they claim to be fine jewellery experts. But when i asked for them to send an alternative one from their website (that did match the listing i ordered) they said no because none of the prices are the same. So now i cant send the gift i intended to. Not a great solution to a fault on their behalf.

Great experience, fast shipping and great condition of the product.

nice product. however no choice on shipping and having to pay an extra £10 is not ideal for one book. wasn’t next day delivery either with that price.

Fast and convenient .. items I purchase was brand new never worn

I purchased a Chanel Bag from Trudi and it was delivered within a week even during the holidays. The purse is gorgeous and in excellent condition. I have purchased a few bags from Trudi and I always love her curation and the condition of all her purses are excellent!

Amazing authentic Designer items!
I cannot say enough about purchasing from you!
What wonderful experience !

Great customer service; high quality items; strong authentication process

I am with LP for a good 3 years now, but I'm done with them.

Regardless the positive reviews, READ THE NEGATIVE ONES, because they're REAL.

Not only I received products not in the conditions stated in the live shows, they're poor when it comes to customer services. Regardless how many times the hosts say in live to email them, they'll get back to you, it never happens. None of the hosts(Samia, Grace, Lema, Jessie, Vivian) I emailed ever replied, except Sarah the former jewellery expert. Yen is great with whatsapp too, that's it.

They branded the company to sell luxury and make it affordable for everyone, but then they're selling non-brand clothing claimed to be from local designers selling for 200 GBP when you could find them on Alibaba for less than 50 USD. They're selling the little Hello Kitty and Melody dolls from Japan for 50 GBP when they cost even less than 5 USD.
Sabrina the CEO, even 'begged' openly during her shows to ask customers to leave them positive reviews here, once she even gave out vouchers for those who did it. They had poor Google reviews, Sabrina tried to do the same, 'interesting thing' was they used to have their own team member Nikos to leave a positive review on Google, however it's deleted now.

They then sold overpriced marble homewares which you could find on amazon(read one of the reviews earlier), skincare products without being able to tell you the full ingredients list and supplements again not being able to give out full ingredients list.
Once, they had a girl on one of the Dubai shows to sell her 'gold charms with 3D crafted stones'. Sabrina kept saying buying gold was an investment, then some customers pointed out it was to be very overpriced when comparing with the actually weight of gold used and selling price. Sabrina got actually annoyed and said she should block people to comment during the shows.

During these 3 years... there're so many things that driving me and my OG community away from LP.

The inconsistency of the company also put me off. Trudi the Australian host(btw I cannot watch her shows) always emphasises to only buy fine jewellery with 18k gold and with certificates because you don't know what you're buying without a certificate which is not wrong. However, the whole company is selling jewellery without certificates except her. Our question is so what your colleagues are selling us? Even your CEO keeps selling diamonds and jewellery without. Then you have Willow (super lovely lady just her pieces are very expensive) selling most jewellery in 9K gold and Sabrina herself talked about it openly, she personally wouldn't sell those. The more you watch their shows, the more you'll be confused by them.

I do love to watch Yen still, she keeps being honest and very helpful throughout these 3 years, but I don't think I can say that for everyone from LP. It's actually very surprising she's still with the company, because all the good, honest ones(Winnie, Sarah, Eman, Laura) left.

Do not get hooked by the vouchers, I've been there. I still have voucher which kind of keep me watching the shows from time to time, but I don't think I'll ever buy anything from LP again! AND REMEMBER, I AM NOT ALONE.

I will suggest you to think twice and do your research before you hit the pay button with LP.

I have made many purchases and am
Totally hooked on LP!! The quality and interaction with everyone is exceptional

Everything the styles and the delivery

Faves are Trudy and Sabrina

I have purchased several items from Luxury Promise. Always so satisfied and delighted with my purchases. I have purchased 3 Chanel turnlock bags to add to my collection here from Sabrina, along with several other bags and items. This is my favorite go to for all my luxury purchases. Highly recommend Luxury Promise for all your Luxury purchases!!🩷💛🩷

I’ve been working with Lema for few years now. She is trustworthy, hard working and made sure she pays me as soon as the items were sold. The whole Luxury promise team are amazing and dependable. Keep up the good work!

Sabrina and her staff at luxury promise are so helpful and thoughtful. I worked directly with Lema and was so happy with her responsiveness and care to ensure my transaction was quick and fair!

Thank you team!!