LoveittsEstateAgent Arvostelua 

I wouldn't get any star but it won't let me
I rang 4 weeks ago to ask bout two properties and I got told I have to sign up with them and I did I ask what was the seller / estate agent flexibility on viewing these properties and I got told they will check and let me know a week went pass nothing from them I tried and tried to ring them was picking up to phone now it's three week so I got someone else to book a viewing online they ring me couple of days later I have to sign up again ( I did again) told them bout the properties and mine flexibility still waiting so I ring them on Friday to see what going on and once again I have to sign up. Again so I told them to forget it and I will look at other estate agent than I had the branch manager ( Richard )leaving me a voicemail so I rang BK to see what he wanted I spoken to a woman and told me he was not available at the time so I rang them after 2 hrs and I spoken to the SAME woman and she try to see if he was available but when she came BK she told me that he don't work Friday I explained that he rang me and leave me a voicemail she said don't know how cos he don't work Friday I told her that I got prove that he left me a voicemail
I will not use this estate agent cos I had the same experience 15 years ago and they haven't changed

My experience with Loveitts at Trent Bridge Quays has been appalling, and I strongly urge prospective tenants to think twice before signing with them.

At the viewing, we were explicitly told that parking for two vehicles would not be a problem. This assurance was a deciding factor in choosing the property. However, once the lease was signed, Loveitts provided only one parking permit and instructed us to use visitor spaces for the second vehicle. Within a week, this resulted in two £100 fines, both rejected on appeal.

The situation worsened when the vehicle with a valid permit was fined on multiple occasions, over five separate fines, because the permit had slightly slipped on the dashboard. Despite providing proof of a legitimate permit and lease, every appeal has been rejected, and I am now facing a Letter Before Claim threatening court action for parking in my own allocated bay.

Throughout this ordeal, Loveitts has been completely ineffective. Their response has been limited to “passing messages along” to an uncontactable management company. They have shown no accountability, no urgency, and no willingness to protect the very tenants they placed in this property. This is a clear failure of duty of care and evidence of misrepresentation during the viewing process.

What should have been a straightforward tenancy has instead become an expensive, stressful, and hostile experience. Loveitts’ lack of transparency and support has left us exposed to unnecessary financial and legal pressure.

If you value honesty, professionalism, and tenant support, avoid Loveitts at ALL costs.

Loveitts have been completely unhelpful in resolving repeated parking fines issued against me, even though I hold a valid permit and have adhered to all the rules. Instead of standing up for their tenants, they wash their hands of the matter and leave you to deal with it yourself. It’s disgraceful that tenants are treated this way. Their failure to protect residents from predatory parking practices shows a total lack of accountability or care. I cannot recommend them to anyone looking for a reliable or responsible letting agent.

We used Loveitts to sell a property we have had for sometime. We wanted to use a local auction house and were very glad with the experience. The team is great, and we were very happy with the process and result.

The service we received was excellent. The whole process from start to finish was explained thoroughly and with expertise. Michelle was excellent. Nothing phased her. She was clear and concise and good at what she does.

After our offer was accepted, we had Michelle supporting with updates. The communication was amazing and couldn’t fault the after sales support she provided.
Would totally recommend this agent.

Team was fantastic, giving customer like us with regular updates and hassle free journey in buying our house.

Few names to mention Michelle, Connor, Chelsey, Oliwia and Chris who have had a part played in the process. Thanks Guys...Wholehearted appreciation from my family.

All staff dealt with throughout the sale were amazing, great communication and keeping me updated on progress. Made the process so as stress free as possible and gave me confidence that everything was being dealt with without the need to chase for updates.

3 words...Friendly, updated regular, recommend. From sonia

I would just like to say from the minute I approached Loveitts to help sell my property I knew I had made the right decision. I dealt with Connor, Chris,Oliwia and Michelle. All the team were very prompt and professional. Michelle went above and beyond to make sure we had a smooth sale. She was prompt at getting back to me with any enquires or assistance that I needed. I will definately be using your services again.

It was a good experience associate with Loveitts.The process was well explained and supported through out the period.Thank you Michelle, Connor and Chris for making this transition smoothly and professionally.

Michelle, Steve and Jason were very efficient and friendly. They worked really hard to make sure that we were updated on everything and that the whole process went smoothly. They did all of the house viewings and sorted everything for us.

Thank you to the team at Loveitts for helping us to sell our late mums house. The team was always proactive and helpful with any questions we had, and continued to pursue buyers for us.
We Exchanged in late July and must note the following during our journey to sale.
Chelsey for the initial visit and presentation of the sale package.
Oliwia and Connor in the sales team for keeping interest in the property moving forwards.
Michelle our Sales Progressor, for keeping everyone involved on their toes, and seeing it through to completion and exchange
Thank you all.

Loveitts are very helpful and professional. I’ve bought two properties through them and have been very impressed with their service.
A particular mention to Rich and Sara who’ve both been excellent.
They have a straightforward honest approach which I really appreciate.

Michelle was very informative throughout the whole process, giving us peace of mind.

We were kept updated and the process only took 2.5 months.

We were first time buyers so wasn’t entirely sure what to expect but Michelle was excellent at explaining the process whilst remaining friendly.

Would just like to acknowledge the courtesy and respect that I have recieved from Lovetts. Having to be a sit in tenant whilst the house i was living in was being sold was not the easiest time but the guys at Lovetts made it as easy and accommodating as possible until the house was sold. Special shout out to Rich who entertained my dog whilst viewers came to the house as he can be a bit of a nuisance 😂 . Thanks again for making it all go as smoothly as possible 😄

Sara & Rich are very helpful especially after the hammer falls ❤️
Second time working with them .. no doubt be back again soon 🤣
Thanks both !!

Our experience moving house was a long one, and not one i want to go through again anytime soon, but through no fault of the estate agents...
The staff at Loveitts (Michelle, Connor, Oliwia, Chelsey and Chris) were all lovely & tried their best to help with any issues that arose, keeping us in the loop of communication throughout.

Sally,Sara,Joy and all the Team were excellent. Great communication and kept us regular up to date with viewings. Always available and returned calls.

I would like to give a heartfelt glowing review to Michelle Barnett. She has been incredibly helpful throughout the entire house buying process, consistently attentive to my needs and proactive in her approach. Michelle was always on top of things, often one step ahead, and she knew exactly how to put me at ease during what could have been a stressful time. I truly appreciate her support and dedication. Thank you so much, Michelle! Keep up the fantastic work—you’re absolutely outstanding!