Candy Coat Arvostelua 

Candycoat polishes are the best polishes I have ever used - durable, beautiful and easy to use. I ordered a number of polishes during the sale, and did have an incorrect item arrive. This was resolved by Martine - they replaced the item with another, and sent over sweets and a polish container. Very helpful, and excellent customer service. Thank you <3

Thank you to Martine who responded to my emails very quickly.
I love candy coat products, looking forward to received my subscription boxes 😍

Martine was amazing! I emailed as the colour I wanted didn’t look like the picture. They are getting the warehouse to review the product, I got to keep the product whilst being compensated. Best customer service I’ve had in a long time!

Sheerah sorted my query fast and prompt! Great customer service!

Ordered a while ago and I’m happy with my nail lamp but unhappy with my nail polishes and the responses I received after I complained. I bought the classic rainbow set of polishes, but what I received was very different from the photograph. When I enquired about this I was told “these are the colours included in your rainbow box” and when I asked if I could return it I was told “unfortunately no colours are picked at random”. I have now been helped with my situation and been offered a discount on my future purchase.

I had an issue with my order but I spoke with Sheerah through online chat and she was amazing and rectified everything! Can’t wait to get the rest of my order and try the products😍

Fantastic customer service from Sheerah. Very understanding and a little gift of sweets. So pleased thanks so much!

Great quality products. For a professional nail technician I cannot afford to mess up so it is very important to have reliable products. Candy Coat’s products so far have not disappointed me, there is a big variety of colours and textures as well as accessories + the colours are lovely! (I am waiting for a few specific ones which are popular and therefore out of stock. Can’t wait until they are available again). Plus the prices and offers make it that much more enjoyable to order from candy coat !

AVOID! SCAMMERS!!
On my previous review of Candy Coat. Customer service said oh sorry about that contact customer service and provided an email to contact them on!! Guess what I’ve sent over 20 emails and still not heard from them or had my refund!

Products are always amazing and such good quality, any issues are sorted quickly.

I ordered a subscription, unfortunately by the bottle with loose glitter broke, the box was all filled with it. Although this shouldn't happened, every single element in my salon is now covered with glitter 😃.

Sheerah gave me the most customer friendly apology and promised me to send the glitter along with the next subscription box and some freebies with it. Thank you, Sheerah and Candy Coat for this great experience. Really appreciate it.

Ordered an efile in back end of February, it went missing. Had to wait til 18th April for them to finally decide to replace / refund. Naturally I chose a refund.
I’m still waiting for them to refund this, emailed Martine their customer support manager this morning and the email address doesn’t exist. Stay well clear.

Have enjoyed using a few of the gel polishes. Great colours and long lasting. Plus when I needed help Martine was very quick at responding and helping to solve the issue. Would recommend!

I absolutely love Candy Coat products. They are so pigmented and last for ages. The packaging is amazing and the added bonus of free sweets makes the ordering experience extra special. Customer service is fab too - Martine has helped me on several occasions and has really gone the extra mile each time. 100% recommend, 5 stars ⭐️

Share your experience…
Well nail lovers grab a cuppa because I have some Tea.
Incase you only have a teacup, long story short is, it’s a scam.
I did this for 5 months received 2 boxes and battled for 7 months to get £45 back for the boxes I hadn’t received. If this happens to you go to the bank and claim a dispute, you have to do this within 120 days. The bank will get the money back, as from experience this dodgy company ain’t giving you a single penny of your hard earned money. They’ll try fob you off with sending you other polishes blah blah blah but just get that money back and go to a more reliable company!

Have a sweet day!
xoxo

Share your experience…
Well nail lovers grab a cuppa because I have some Tea.
Incase you only have a teacup, long story short is, it’s a scam.
I did this for 5 months received 2 boxes and battled for 7 months to get £45 back for the boxes I hadn’t received. If this happens to you go to the bank and claim a dispute, you have to do this within 120 days. The bank will get the money back, as from experience this dodgy company ain’t giving you a single penny of your hard earned money. They’ll try fob you off with sending you other polishes blah blah blah but just get that money back and go to a more reliable company!

Have a sweet day!
xoxo

Martine was very helpful and sorted a replacement lamp as mine was faulty. It was dealt with very quickly and I’m excited to receive my replacement.

So bitterly disappointed with my whole experience ordering from Love Candy. Will never order again and recommend nobody does. Had ordered the subscription box in Dec first payment went out Jan 15th but no subscription box ever arrived. I messaged few weeks on and was told that they were experiencing few problems but would be sent soon. Then Feb payment went out emails going back and forth not getting anywhere then phoned and told issues as stock stuck in international transit but would get my boxes soon but in mean time if I sent email with 6 colours they would send out in 48 hr post. Did that 2 weeks later no nail colours, no reply, no subscription boxes. Emailed several times and have been told they need to look into it and would get back to me. This was 6 weeks ago. Now no one picks up the phone and getting nowhere on email. I have given LoveCandy months to rectify and sort but no joy and have found the whole process very stressful. I will now be taking this forward as a dispute so my bank will get money back and report them to Trading Standards organisation.

Candy coat has been my favorite nail brand for years now, they’re products are high quality! And today I’d like to thank Sheerah for her quick response and for resolving my issue. As a nail artist I highly recommend Candy coat products!