Bought the burner firestarter box of 400 and the whole process was top class! No issues? Placed order online, paid and produced delivered safely & quickly, great company (Purchase was a few years ag... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a bundle deal of chicken chips for my chicken run to get ready for the wet winter months. Very fast delivery and the chips are very good quality - my chickens are loving scratching about in th... Näytä lisää
Yritys on vastannut
Great products and service. Top soil excellent quality and the mushroom compost has transformed the unworkable clay/stone stuff that came with my new build. I've recommended Logs Direct to people at w... Näytä lisää
Yritys on vastannut
This order was perfect absolutely no problems from ordering to delivery. I have a very small log burner although I had to pay extra at least I could put the wood direct into the log burner without hav... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Polttopuutoimittaja
- ja myös
- Grillitarvikeliike
- Kiinteän polttoaineen tuottajat
- Pintamaa-aineksen toimittaja
- Polttoainetoimittaja
- Puutavaraliike
Tietoja yrityksestä Logs Direct
Yrityksen kirjoittama
We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Yhteystiedot
Addington Road, LA2 6PG, Lancaster, Yhdistynyt kuningaskunta
- 01524 812476
- enquiries@logsdirect.co.uk
- www.logsdirect.co.uk
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Order placed on 19th June still not…
Thank you Emma for sorting out the delivery issues
26. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Hi
I'm so sorry for the delay in getting your parcel to you.
As we discussed on the phone yesterday, it turns out the first line of your address was missing from the shipping details, which is why the original parcel was returned to us. I apologise that we didn't spot this sooner.
I believe your order has now been delivered, and we've also included some extra bags as a small apology for the delay.
Thanks for your patience, and if there's anything else we can help with, just let me know.
Thanks
Emma
Great service at a good price
26. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Great review Thank you
Absolutely fantastic service from this…
Absolutely fantastic service from this company.
Two orders placed and delivered promptly.
Would highly recommend Logs Direct.
100% Perfection.
12. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you so much for a great review. We really appreciate your feedback.
Pricing more expensive than other…
Pricing more expensive than other suppliers for same product
11. kesäkuuta 2026
A bit disappointed
The package can be improved. The bags of woodash just put into the box without any protection. It was very easy to cut on the bag when you open the box by a cutter.
The woodash itself has lots of nails and gravel inside. It was very dangerous when I just use my hand to spread the ash. The 3L woodash include the nails and gravel which is not fair.
I bought it before, it was very nice. But this time feel a bit disappointed.
16. kesäkuuta 2026
great company
great company, great service from start too Finnish
very good price, speedy delivery. would recommend. and use again. thank you for a great service
12. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you for your review
Top quality top soil and bark mulch
Top quality top soil and bark mulch. Delivery was prompt and they replied promptly and professionally to my e-mail. Overall a great experience with Logs Direct and will definitely use them again. Thank you very much!
10. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you very much
Vastaus yritykseltä Logs Direct
Thank you very much
It takes a lot for me to leave reviews
Great service. I had certain delivery requirements as the road to my house is narrow. When the logs arrived the driver was fantastic. He got the logs right outside my log store. I was ready for a bit of hard graft but I was left with a simple task and my back was grateful for it. Oh, and the kiln dried silver birch was brilliant too. Smells fantastic whilst it burns. Burs hot and burns longer then I anticipated. I already have my next order in the basket waiting.
9. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you very much
Had an issue with my chippings not…
Had an issue with my chippings not turning up but they returned the funds as soon as we brought it to the attention. Great customer service skills and local well run business would highly recommend just based on that alone.
2. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you for your feedback
Excellent value and quality BBQ…
Excellent value and quality BBQ charcoal. Prompt delivery.
As an avid fan of cooking on the BBQ I will purchase again
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Logs Direct
Thank you very much
Logs Direct….great value and service
I actually “replied” to the Delivery Advice email after the delightful and professional Kayleigh completed her delivery. So impressed with Logs Direct from order placement and progress via excellent info, I felt I had to commend Kayleigh’s willingness to go the extra mile. Delighted with the lovely pebbles - such value for money!
8. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you very much
The goods were delivered promptly
The goods were delivered promptly, were of high quality at a very competitive price thank you. My only fault is my own, it's so good I need more :-)
Thank you
4. kesäkuuta 2026
Vastaus yritykseltä Logs Direct
Thank you so much for your review
Ordered a 4 bag deal of wood chips for…
Ordered a 4 bag deal of wood chips for the chicken run. A parcel arrived Sunday, only contained 2 bags. Messaged to query and got a response to say delivery of other 2 bags would be Monday. Waited in all day, no delivery, no update for Logs Direct. Messaged again, finally got a curt message to say it would be delivered today, again waited in all day and no delivery. On checking DPD tracking about an hour ago, the parcel is now on its way back to Logs Direct. No response to my message from Logs direct to confirm what is happening, if I will be refunded for the missing items....just stone cold silence. Whilst I understand the company cannot be held accountable for DPD (aka dead person delivery..if you want to lose a dead body this is the way to do it!) failure to deliver, the lack of courteous communication and abundance of couldn't careless attitude is a very poor show. A massive fail on customer care / service. I will not be using again, not ever.
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Logs Direct
Thank you for your review
Efficient and friendly
The company was very easy and friendly to deal with, the delivery was made exactly as indicated by a very helpful driver.
27. toukokuuta 2026
Vastaus yritykseltä Logs Direct
Thank you so much for your review
Great company
Great company. Communication always excellent. Delivery very quick. Would definitely recommend
28. toukokuuta 2026
Vastaus yritykseltä Logs Direct
Thank you so much for your review
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