Lighting Legends Arvostelua 

352
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Recently purchased 40metres of lights and fixed them to boundary fence. I’m extremely pleased with the result. Looking at some of the negative reviews I’m a little concerned but fingers crossed no pro... Näytä lisää

Saanut 5/5 tähteä

Outstanding service and support! I have never known a company to be so helpful. All my queries were answered within 24 hours and the advice received was really helpful in helping me to purchase the r... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I bought the elite festoon lights a year and 10 days ago. Six of the bulbs no longer work, even though they were in a covered area and only used a handful of times. They have advised to just buy more... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Lighting Legends are brilliant!! The customer service is second to none, they are extremely professional, quick and courteous; answering any queries quickly and their lighting products are superb. We... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Valaisinliike

Yrityksen kirjoittama

We are on a mission to inspire people to transform their outdoor spaces and brighten up their gardens with our fantastic range of high quality lighting.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

352 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 53 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(352)

98 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Poor quality

Bought them less than a year ago, was looking at adding extra set when checked the connection found it had disintegrated and had a funny smell so cleaned it up and the lights tripped so not usable.

3. lokakuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Andrew, We are very sorry to hear this. This is most unusual, as we have explained in the email we sent to you this morning. That this has been caused by water ingress into the end cap, as the fitting may have become loose over time. We have as you will have already read offered to fully replace these lights under the 12 month warranty. We have also offered advise on how to avoid this happening again with your new set. We are waiting for your reply to our email so we can fully resolve this to your satisfaction. Kind regards, Clare @ Lighting Legends

Saanut 5/5 tähteä

Beautiful Lights + Fantastic Service

Exactly as ordered, very strong lights, look fantastic in the garden. Placed a couple of orders over the past year. Also, they went above and beyond after I explained I needed the last order urgently and was able to get delivery upgraded to next day. 10/10 would definitely recommend.

14. syyskuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Lee, thank you so much for the great review! We are so pleased to hear you are happy with the quality of our products and our fantastic customer service. Thank you once again for your order, Clare @ Lighting Legends

Saanut 5/5 tähteä

Amazing lights

Super fast delivery, my garden looks amazing had them put up today. I had purchased 2 15m warm lights and all bulbs worked.

11. syyskuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Abi, thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Saanut 5/5 tähteä

Great products

Great products, service and price. Contact from Lighting Legends was excellent, by real people, quick and knowledgable. We are really pleased with the festoon lights and the WiFi switch is excellent and just what we wanted and couldn’t find from an electrical wholesaler yet these guys have them - brilliant.

2. syyskuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Steve, thank you so much for your fantastic review. So glad to hear the support team were on hand to help. We really appreciate you taking the time to let us know your thoughts, thank you once again for your order. Clare @ Lighting Legends

Saanut 1/5 tähteä

No order and no contact

Not sure what’s going on with this company. They don’t answer phones nor respond to emails. Ordered through them as they state express delivery, lots of reviews to say they deliver quickly although I now see these are at least a year old. As per review below, they say it’s been dispatched but the courier status has been showing as awaiting the package for at least three days now. Have emailed asking to cancel my order as clearly it’s not left them. Let’s see how that pans out.

1. syyskuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Dana, I can see you received this delivery within the 2-3 days delivery timescale we offer. Our apologies in the delay in replying to your initial email our support team have been extremely busy over the bank holiday period. As you received the order on time, we will be most grateful if you can update the review with some further feedback. Thanks Clare @ Lighting Legends

Saanut 5/5 tähteä

Easy purchase

Easy purchase, reasonable price, speedy delivery

26. elokuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. Thank you once again for your order, Clare @ Lighting Legends

Saanut 5/5 tähteä

Would recommend highly!

Placed an order for the heavy duty lights on Wednesday and they were delivered on the Saturday. Great service. Quality is second to none - this is my second set. Brilliant quality and very hard wearing. Would recommend them.

22. elokuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Saanut 1/5 tähteä

What a joke

Something’s not right. Waiting almost a month now. Stuff I order from Canada gets to the uk quicker.

5. elokuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Mateusz. We are disappointed by this review. Our Customer service team have been in contact with you throughout and have explained the issues faced with your delivery. Whilst we do everything we can to ensure our orders are sent in a timely manor on occasion there can be issues within the delivery network itself and unfortunately this has happened with your order.

We have been working with you on this and we will resolve this fully to your satisfaction. Our apologies once again, Clare @ Lighting Legends

Saanut 4/5 tähteä

Ordered mine Wednesday arrived Saturday…

Ordered mine Wednesday arrived Saturday no issues with delivery but 2 bulbs dont work they seem to be very cheaply made and although well packed dont work
The lighting itself seams to be well made and look very nice hung along the fence

23. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Gary Thank you for your great feedback. Glad to hear your order arrived on time and you are pleased with the quality of the lights. We do sometimes get the odd rogue faulty bulbs being sent out, we are always happy to replace them should this happen. A member of our customer support team will arrange for 3 replacement bulbs to be sent out today. Thank you once again for your order, Clare @ Lighting Legends

Saanut 5/5 tähteä

Hello after hearing good things about…

Hello after hearing good things about lighting legend I decided to purchase some mains powered garden lights and what a good decision that turned out to be . They were easy to install and are a lot brighter than any solar garden lights I have ever purchased . So after buying 15m I also bought another 15m and another 7m to finish the whole garden perimeter. I am very impressed with these lights and would recommend anybody else to go to lighting legends if you are after garden lighting

8. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Got my 10 mtr and 7mtr set today

Got my 10 mtr and 7mtr set today, they took slightly longer to arrive but guess this can happen I was kept upto date by Claire and I am highly delighted with the product, I may need another set just so there's more around my fence..

6. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Richard, thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Saanut 1/5 tähteä

Con artists do NOT trust!

Con artists - avoid at all costs! As per some of the reviews below, I ordered some lights weeks ago and they never arrived. After multiple attempts chasing them for updates, and being told there are 'staffing' issues, my order has still not arrived. I asked for a refund, to which the response I received was that I need to send the item back for a refund - how is this possible when I haven't received it in the first place!!! This is a shady company do NOT order from them.

5. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

This review is totally inaccurate. We have had some logistical and staffing issues that have caused unavoidable delays and we sincerely apologies for this. As you have not identified yourself it is difficult to comment. However we would only ask you to return the lights for a refund if you had received them. Please email our support team with the details of your order and we will happily resolve this to your satisfaction.

Saanut 5/5 tähteä

Finally found great quality lights!

Recently ordered outdoor lights which took about 3 weeks ish to arrive…. no big deal, they must be very busy after their Facebook promotion. Be patient people! Excellent quality lights, so much better than the ones you get from the likes of B&Q. The UK standard plug fits perfectly into my outdoor socket. Can’t wait for it to get dark! I would definitely recommend this company and I might even buy some more.

5. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi thank you so much for the fantastic review! We really appreciate you taking the time to let us know your thoughts. So glad to hear you are happy with our service and quality of the lights. Thank you once again for your order, Clare @ Lighting Legends

Saanut 1/5 tähteä

AVOID AT ALL COST

Stay clear of this Company, I can absolutely vouch you should avoid this Company at all costs. They will send you polite emails and string you along but still waiting for the lights to arrive (3 weeks later). Today I have asked for a full refund with no response.

4. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Lena We do apologies for the delays caused by some unavoidable logistical challenges we faced. I can see we have now resolved this to your satisfaction. Our apologies once again, this is not our usual high level of service. Clare @ lighting legends

Saanut 1/5 tähteä

Somethings going wrong here

Somethings going wrong here. Loads of positive reviews until the last few weeks. For me its been 2 weeks on and still no sign of delivery. Best steer clear

2. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi We do apologies for the delays caused by some unavoidable logistical challenges we faced. As you can see from our many other positive reviews this is not our usual high level of service. Apologies once again, Clare @ lighting legends

Saanut 1/5 tähteä

Absolute Joke

I placed an order at the beginning of June for lights to be delivered before the 1st of July

They have still not arrived I have had some contact with the support team but the situation is still not resolved I have asked them to contact me to resolve the matter and select a different product but I'm still waiting I will never use this company again absolute joke.

1. heinäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi We do apologies for the delays caused by some unavoidable logistical challenges we faced. As you can see from our many other positive reviews this is not our usual high level of service. Apologies once again, Clare @ lighting legends

Saanut 5/5 tähteä

This is an updated review

This is an updated review! Initially we were a little too quick to give a poor customer service review. We had an issue with delivery and we were unable to contact lighting legends immediately. We should have been patient and given them time to reply and sort the problem. After a couple of emails they went over and above to ensure that our lights arrived in time. The quality of the product is excellent and the lights look fabulous so much so we’ve ordered some more! Thanks for all your help!

12. kesäkuuta 2022
Oma-aloitteinen arvostelu
Lighting Legends-logo

Vastaus yritykseltä Lighting Legends

Hi Michael, Thank you so much for your updated review. So glad we have managed to resolve this to your satisfaction and great to hear you would like to order from us again. Many thanks one again for your order, Clare @ Lighting Legends

Saanut 5/5 tähteä

Great lights and great service

Great lights and great service. I've seen others complaining about lack of delivery info etc, but I have to say we had no issues and having measured up beforehand I knew exactly the amount of extension I needed from the outdoor socket to the start of the lights. My advice to anyone would be do some prep work before you order so you know exactly what you need. I had the lights up and fitted to a cable line which I also installed in about 3 hours all told and they look great, no need for an electrician or anyone else.

12. kesäkuuta 2022
Oma-aloitteinen arvostelu

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