Thelights4u Arvostelua 88

TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Customer service responded quickly to my enquiries regarding my order. If I'm honest it's the product that' no so great. The mirror is ideal for travel as it folds away but the quality is cheap plasti... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The under-counter strip light wouldn't charge and so obviously didn't work. After contacting the company, and asking for a refund, they asked for a photograph - which I sent immediately. T... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The sun powered lights (2) have provided a lovely space to sit during the evening under my gazebo. The lights provide ample light to read at 100% and an nice ambiance at 25%. Using the remote control... Näytä lisää

Yritys on vastannut


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

88 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Courier failed to ensure package…

Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get back to me. No contact then made. No answer on the customer service phone line and no ability to leave a message. I'm out of pocket, with no product and no recourse to pursue currently. Avoid.

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Date ordered approximate . I orded a pair of wall lights and a…

I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised.
The delivery was quick. I had to wait for electrician to put them up for me. He was very complimentary about them when he saw them lit up.

We love them much nicer than expected. Would definitely recommend to others.

20. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Just what I wanted for lighting in my Garden

I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together.
Both deliveries were very quick and efficient and I now have a lovely garden with perfect lighting. I wouldn't hesitate to order again from this company

14. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful customer service

Firstly the lights sent were not as described (ip54 rated instead of ip65). I contacted the company numerous times before they agreed to refund my money plus all postage costs.

Eventually (after many times trying to contact them) they did refund the original costs but I am still awaiting the return postage. They do not reply to emails.

These lights were bought to put up for Christmas & i'm still trying to sort it out at the end of February

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good product at a affordable price

Very pleased with the lights I purchased from this company. They were easy to order and delivered on time and at a very good price. I had a slight issue with some minor damage to one of the fittings but this has been resolved amicably. I would recommend this company

17. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Larger and smaller lights

I ordered a couple of larger lights and was really happy with them,they give a brilliant bright white light,
I told my friend and ordered her some as well.
Quick delivery as well.
They look much nicer when on the ceiling than in the box.

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A top service from a top company

A top service from a top company, packed and delivered very promptly and a quality product.Recommended.

15. marraskuuta 2025
Oma-aloitteinen arvostelu
Thelights4u-logo

Vastaus yritykseltä Thelights4u

Dear Nutty ,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Saanut 5/5 tähteä

Great Service.

The customer service was great nothing was to much trouble.

12. joulukuuta 2025
Oma-aloitteinen arvostelu
Thelights4u-logo

Vastaus yritykseltä Thelights4u

Dear Malcolm

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Saanut 5/5 tähteä

Outdoor garden lights …

I’ve had lots of lights from this company always delivered quickly and in great condition. They were exceptionally well priced and I’m delighted with them. Recommended.

1. marraskuuta 2025
Oma-aloitteinen arvostelu
Thelights4u-logo

Vastaus yritykseltä Thelights4u

Dear Fiona Khan

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Saanut 3/5 tähteä

Cheap & disappointing

Customer service responded quickly to my enquiries regarding my order. If I'm honest it's the product that' no so great. The mirror is ideal for travel as it folds away but the quality is cheap plastic and the light is not bright enough to be useful. I would have returned it but I don't want to pay further postage costs. I'll probably use the mirror on holiday but it's no good for everyday use. Fairly disappointed. Had a response from the xompany thanking me for my positive response. I am not sure they read the whole review??!!

7. tammikuuta 2026
Oma-aloitteinen arvostelu
Thelights4u-logo

Vastaus yritykseltä Thelights4u

Hi Joolie,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

Saanut 1/5 tähteä

Purchased a ceiling light and it was…

Purchased a ceiling light and it was never delivered. Contacted the company to return some festoon lights (showing photographic evidence of their delivery) whilst highlighting the ceiling light had not been delivered. They said it was delivered on the 23rd December, so I asked for evidence. They replied with a delivery note from the courier, without a signature, or photographic evidence of the item being received by someone, or placed at my house. So my concern is the item was delivered to the wrong address or something else more concerning happened to it. Either way I do not have what I paid for. The overall cost of my purchase was £124. Only £25 was returned for the festoon lights. The remainder has not been processed as the supplier says it has been delivered. However, I have repeatedly informed them it has still not been delivered. I have asked for photographic evidence or a signature but they have not responded. I am now looking to officially recoup my money. Not impressed with how this has been handled considering I needed this light prior to Xmas as it was the only one both my partner and I agreed upon.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
Thelights4u-logo

Vastaus yritykseltä Thelights4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Saanut 1/5 tähteä

Fraudsters stop ordering

Ordered some lights , were never delivered and when i started calling them they said its already delivered which i never got and my money was taken . When asked for proof they sent me a picture of another parcel with a different name altogether. Now they are not answering my calls for a refund. Don’t order from them they together with Evri they postal partners are committing FRAUD. Stop ordering from these people. I lost my money and warning you don’t fall for them.

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Thelights4u-logo

Vastaus yritykseltä Thelights4u

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

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