Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
Yritys on vastannut
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Näytä lisää
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Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to r... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Yhteystiedot
Charley Wood Road, L33 7SG, Liverpool, Yhdistynyt kuningaskunta
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Erinomainen
9 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good service and pleasant engineer
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good afternoon, Diane,
Thank you for your review. We're pleased to hear you received good service and found the engineer pleasant and easy to deal with. It's always encouraging to know our customers have had a positive experience. We appreciate your feedback.
Speak soon,
Adrian
They are really nice and finished the…
They are really nice and finished the work really fast!
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Gladys,
Thank you for your feedback. We're so pleased to hear the team were friendly and completed the work so quickly. It's always great to know our customers are happy with both the service and the outcome. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
Missed the call but was in and they…
Missed the call but was in and they came back when I rang .
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good afternoon, Julie,
Thank you for your feedback. We're pleased we were able to get back to you after the missed call and complete the visit. It's great to hear the team responded quickly when you got in touch. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
The gas operator arrived early which…
There gas operator arrived early which suited me. He spent a good hour checking the Combi boiler and left after replacing an essential part,I believe
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Diana,
thank you for your feedback, its great to hear everything went well and the part was successfully replaced.
kind regards
Wendy
Sophia Liberty Gas Engineer
Sophia was very nice and friendly and told me all that would be happening, very efficient and good at her job. Made me feel at ease and would be lovely to have her again
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Christina,
thank you for your feedback, I'm happy everything went well for you, and our colleague was friendly and informative.
kind regards
Wendy
The engineer that turned up was…
The engineer that turned up was absolutely lovely, efficient and done his job with ease and left swiftly. However. The last 4 appointments where no one turned up was quite frustrating. Im also hard of hearing so I did question if I just didnt hear a knock but the dog didnt even bark. Not even a calling card left. And it reflects on me as a housing association Tennant.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Very professional &respectful of my…
Very professional &respectful of my house , explained everything to me ,,, cleaned up everything before they left , very happy 😁
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Debbie,
thank you for your feedback, I'm happy everything went well for you, and our colleague was respectful of your home.
kind regards
Wendy
She took her time to get things right
She took her time to get things right
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Kelvin,
thank you for your feedback, I'm happy to hear the job was completed well.
kind regards
Wendy
Very polite gentleman
Very polite gentleman. respected my home . Also completed the job
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Tara,
thank you for your feedback, I'm happy everything went well for you and our colleague was respectful of your home.
kind regards
Wendy
Absolutely brilliant.job all done and…
Absolutely brilliant.job all done and dusted.all neat and tidy..filled holes .cleaned up.,very friendly girl x boy...realy pleased.wuth it all.xx
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Mrs Whiteley,
thank you for your feedback, I'm happy everything went well for you and our colleague gave a good impression.
kind regards
Wendy
The engineer was so kind and…
The engineer was so kind and professional.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Maria,
thank you for your feedback, I'm happy everything went well for you with our engineer.
kind regards
Wendy
Absolutely very professional service…
Absolutely very professional service professional and excellent engineer thank you.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Christopher,
thank you for your feedback, im happy everything went well for you.
kind regards
Wendy
Cowboy s of a company
Cowboy s of a company. Waiting nearly 2 years to fix a boiler. Absulute useless.
12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Louis,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Very pleasant man came to do boiler and…
Very pleasant man came to do boiler and gass check. Thank you..
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good afternoon, Christine,
Thank you for your kind review. We're pleased to hear the engineer was friendly and made the boiler and gas check a positive experience. It's always nice to know our team are providing a service that customers are happy with. We appreciate you taking the time to share your feedback.
Speak soon,
Adrian
Your representative was very professional and engaging
Positive experience all round.
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi,
Copilot said:
Thank you for your kind feedback. We're delighted to hear our representative was professional, engaging, and helped make the visit a positive experience. It's great to know everything went smoothly from start to finish. We really appreciate you taking the time to share your experience.
Speak soon,
Adrian
Well done Kai.
Due to a late change in arrangements, I rang Liberty to request a before 11 am visit by the engineer for the annual service. Kai arrived @ 10.10am, he was smartly dressed - even in 30° temperatures; he was friendly, professional, organised and thorough. In my opinion, the very best type of engineer and service we'd all be happy with. Well done Kai and well done Liberty for employing him!
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Susanne,
Fantastic news the recent visit went well with Kai.
If you would like an official compliment sending to Kai please send a summary to Feedback@liberty-group.co.uk, Please include your name & address.
Thanks
Paul
Engineer was very friendly
Engineer was very friendly , efficient and left everything has he found it ,, brilliant job
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Jackie,
Great to hear.
Thanks
Paul
They was wrong I have email them to…
They was wrong I have email them to inform them I am not available yesterday and have ask change the date not yet confirmed it. I have trying texts with the numbers you left by text I have received But me can’t texts back your side is blocked 🚫 how can I texts if it’s blocked unable access because I am deaf so annoying no access via to communication by texts no by email I am waiting. no visit yesterday ok. I wasn’t home. Thank you. For poor service. Kind regards Jane Enright
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Jane,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Paul
Nice pleasant man no mess no problem…
Nice pleasant man no mess no problem good job !
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Hi Lesley,
Great to hear.
Thanks
Paul
the technician was prompt & efficient…
the technician was prompt & efficient no problem at all
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Liberty
Good afternoon, Edoneoperations,
Thank you for your feedback. We're pleased to hear the technician arrived promptly and carried out the work efficiently. It's great to know everything went smoothly and without any issues. We appreciate you taking the time to leave a review.
Speak soon,
Adrian
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