I have used this site for a few years and had no issue until my last two orders, the latter order order had a wrong year of the team, no replies to email to try and amend this, decided id keep it anyw... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Taken my money and never received product! Do not use this company!! I have never received my order yet money taken immediately. Unable to speak to anyone via email or telephone despite numero... Näytä lisää
Hi, posted an early review calling this company a scam but having received my order of the Argentina '78 top I am happy to retract that. The shirt looks great and is a really good replica. The problem... Näytä lisää
I placed an order for a football shirt, but the WRONG ONE was sent. I managed to get hold of customer service, I provided them with pictures of what should have arrived as well as what did arrive in... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ulkoilu- ja urheiluvaatekauppa
- ja myös
- Miestenvaateliike
- Naistenvaateliike
- Streetwear-kauppa
- Urheiluvaateliike
- Vaateliike
Yrityksen kirjoittama
🟢 Legends Gallery – Retro Football Shirts for Real Fans At Legends Gallery, we specialise in sourcing and supplying authentic retro football shirts for fans and collectors around the world. Our mission is simple — to bring football history back to life, one classic shirt at a time. We stock a wide range of rare, iconic, and hard-to-find kits from clubs and national teams across all eras. Whether you’re after a 90s Premier League shirt, a classic international top, or something that brings back memories of the glory days, we’re here to help you find it. Unlike mass-produced replicas or unlicensed knockoffs, we only offer top-quality original or premium remake shirts, carefully sourced and quality-checked. We’re a fan-run business, so we know what matters — authenticity, condition, and trust. We offer worldwide shipping, a secure online checkout, and friendly customer service. Our buyers come from all over the world, and we’re proud to have built a loyal customer base who share our love for classic football kits. Whether you’re buying for yourself or as a gift, Legends Gallery is your trusted source for genuine retro football shirts. Thank you for supporting a small business run by real football fans.
Yhteystiedot
Yhdistynyt kuningaskunta
- sales@legendsgallery.co.uk
- www.legendsgallery.co.uk
2,5
Välttävä
55 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The communication has been fantastic,
The communication has been fantastic,
The shirts I originally ordered were out of stock , was offered a mystery shirt as compensation, which I found very good.
They have explained that it can take up to 14 days to be Delivered.
It’s been a week now..
I’m very confident that will keep their promise.
I have been impressed with the service.
24. joulukuuta 2025
I made an order on December 11th of 2…
I made an order on December 11th of 2 tops and received only one of them. Despite repeated attempts at communication I have had one reply over 3 weeks ago. Don't be ordering if you are not prepared to wait for ages. Frank!
11. joulukuuta 2025
Purchased two items.only one in…
Purchased two items.only one in package. Did get refunded for the other but. I explanation or apology
Retro top was ok but not quite what I expected
Disappointed
11. joulukuuta 2025
Never received the delivery...
Never received the delivery....blamed suppliers. Won't be using again.
17. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi David,
This is a second review relating to the same order.
The order was still within our clearly stated delivery timeframe. Due to repeated demands for delivery sooner than the stated timeframe, a full refund was issued proactively to bring the matter to a close.
The order was not late at the point the refund was issued, and the matter was resolved in full.
– Legends Gallery
the kit I ordered was for my grandson…
the kit I ordered was for my grandson for his birthday. I was concerned about delivery but I received it in good time. Excellent service and one very happy 13 year old.
21. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Thank you very much for taking the time to leave such a kind review.
We’re really pleased to hear the kit arrived in good time and that your grandson was happy with it — that’s exactly what we aim for.
Thanks again for choosing us and for your patience during delivery. We truly appreciate it.
I never received the item are you a scam
I never received the item are you a scam they said it was 14 days that is why I contacted paypal
22. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Richard,
This review is factually incorrect.
Your order was not missing and was within the clearly stated delivery timeframe shown at checkout, in our order confirmation emails, and on our delivery information pages.
Despite this, and before the stated delivery window had elapsed, you contacted us making accusations of fraud. To avoid further unnecessary back-and-forth and allow you time to source an alternative gift, we issued a full refund immediately.
It is therefore untrue to state that you “never received the item” or that this was a scam — the order was cancelled and refunded at your request due to impatience, not non-delivery.
We stand by our delivery terms, which thousands of customers successfully receive orders under every year.
— Legends Gallery
Fantastic service again
Easy to use website and quick delivery. Quality products, again.
21. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Thanks very much for coming back to us and for leaving another great review.
We’re really pleased to hear everything arrived quickly again and that you’re happy with the quality.
Appreciate the continued support — it genuinely means a lot to us.
DISPATCH ERROR - OOPS 🤭
I placed an order for a football shirt, but the WRONG ONE was sent. I managed to get hold of customer service, I provided them with pictures of what should have arrived as well as what did arrive in addition to a copy of the receipt. Nevermind these things happen.
I have emailed them, however there is a slight mismatch when it comes to updates IE what's happening. I am sure that it will sort it self out.
10. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Robbie,
Thanks for your review.
We’re sorry that the incorrect shirt was initially sent — once this was brought to our attention and photos were provided, the issue was immediately raised with the supplier and a replacement was reordered without delay.
The correct Aberdeen shirt was dispatched on 8th December, just 2 working days after confirmation, and tracking has now been provided. As a goodwill gesture, you were also advised that you’re welcome to keep the incorrect shirt rather than return it.
While we fully understand the frustration caused by the initial error, the matter has been actively handled and resolved as quickly as possible. We always aim to put things right when issues arise and appreciate the chance to do so.
Kind regards,
Legends Gallery
Vastaus yritykseltä www.legendsgallery.co.uk
Thanks very much for taking the time to leave a review — really appreciate it.
Delighted to hear you were happy with the service. Thanks again for your support.
Very disappointed
Very disappointed. Poor quality and the wording across the front looks like its been ironed on. Not only this but it has been applied wrongly, so the first letter has been ironed onto the shirt unevenly meaning the shirt doesn't lie flat. I have emailed twice with no reply. I bought this for my sons so I had to buy him another gift.
Save your money and buy elsewhere
12. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Hayley,
We’re sorry to see your review. We did reply to your email yesterday, responding to the concerns you raised. In your first message you advised that you would be sending the item back the same day, so we were awaiting its arrival. No photos of any issue were provided, and the item has not yet been received here.
As per our returns policy, we can only assess a reported fault and issue a refund once the item has been returned to us. As soon as the shirt arrives, we will inspect it the same day and resolve this for you immediately.
If you need any help with the return, please feel free to reply to our email.
Legends Gallery
Easy online browsing and ordering
Easy online browsing and ordering, clear communication regarding delivery. Materials and sizing are good.
11. marraskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Thanks very much for your review — great to hear you found the site easy to use and the delivery information clear.
We really appreciate you taking the time to leave feedback.
Not received my order yet despite…
Not received my order yet despite ordering way back start of October. Commence Legal action soon unless resolved quickly.
31. lokakuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi James,
Following our earlier reply, we’ve now issued you a full refund.
We still haven’t received any email or message from you about a missing order, so this Trustpilot review was the first time we were made aware of any issue. Had you contacted us directly, we would have been happy to resolve it immediately.
If the parcel does arrive, please refuse delivery or return it to sender.
Thank you.
Hi James,
We’ve had no contact from you at all regarding a missing order, so this review and the threat of legal action comes as a complete surprise. If you had emailed us, we would have investigated immediately, as we do with every customer.
Please send your order number to sales@legendsgallery.co.uk and we’ll look into this straight away and resolve it for you.
Leaving a 1-star review without giving us any chance to help is extremely unfair — but we’re happy to sort this as soon as we have your details.
Would not recommend
Only received 2 out of 3 shirts in my order.
Waited just over a month before chasing up missing Belgium shirt. Had no response after emailing and using the Contact form on their website.
Left with little option than to request a chargeback with my credit card.
Would not recommend.
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä www.legendsgallery.co.uk
Thanks for taking the time to leave a review — glad everything arrived as expected.
Appreciate the support and look forward to your next order.
PLEASE DON"T BUY FROM THEM
PLEASE DON"T BUY FROM THEM! No response no progress update of my order!
Placed my international order more than two weeks, did try to send email and no response. Calling the telephone number, no answer.
I think this is the only way to get response from Legend. I try to send few emails, nothing response! The phone number shown on the website is not reachable!
Update on 10-Nov-2025
Suddenly I got a parcel today but the parcel does only include four jerseys but missing another two 2022 Agentina Jerseys.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Albert,
Your order was placed on 25th October, and our website and confirmation emails clearly state that delivery can take up to 14 working days. This order is still within that timeframe.
The remaining two Argentina shirts have been fully refunded, and the rest of the order was dispatched early.
We always aim to provide clear communication and fair resolutions, and we believe this review may not accurately reflect the situation.
Retro Legends Kits
DO NOT ORDER FROM THIS COMPANY!
I think this company is no longer active as I received no order and no communication from them. Currently working on getting a chargeback from my credit card company. DO NOT ORDER FROM THIS COMPANY!
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Sami,
Your message came through early this morning before our office opened, and a review was posted only a couple of hours later. We’ve since confirmed your order couldn’t be shipped as the address provided was incomplete, and a full refund has now been issued.
We’re fully active and dispatching orders daily — this was simply an address issue, now resolved.
Kind regards,
Michael – Legends Gallery
Shirts out of stock.
Shirts out of stock. I have twice put in an order and both times told, "out of stock". Surely this should be put on each shirt on your site, saves wasting time ordering when you know full well you can't get hold of it.
11. lokakuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Phil,
Thanks for your feedback — we completely understand your frustration. Some popular retro shirts sell out very quickly, and occasionally the stock status on the website doesn’t update fast enough while restocks are on the way.
We’ve already tightened up the stock control process to prevent this from happening again, and we really appreciate you highlighting it. You’re welcome to drop us a quick message before ordering next time, and we’ll confirm availability right away.
Kind regards,
Michael – Legends Gallery
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Demetris,
Your order was found to be out of stock, and our team responded at the time to confirm this. A full refund was issued immediately back to your original payment method.
Kind regards,
Michael – Legends Gallery
Excellent service and great value
Excellent service with great prices. Premotes exactly what they have in store. Would like to see more.
Very satisfied.
26. syyskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Thanks for taking the time to leave a review — glad everything arrived as expected.
Appreciate the support and look forward to your next order.
Fulham jersey
My experience with legends was not good at all,
On their website they showed a Fulham jersey 22/23 which I wanted it was described as a 23/24 jersey but I assumed it was a misprint, I personalised the jersey, when it arrived it was the wrong one, neither the one described or the one in the picture, it was one which invact was the lastest one, I emailed them about the problem they acknowledged they received it but done nothing, very disappointed.really wanted that jersey.
20. syyskuuta 2025
Vastaus yritykseltä www.legendsgallery.co.uk
Hi Tom,
We’re sorry to hear you’re disappointed. We’ve checked our records and can’t find any messages from you about this order — this review is the first time we’ve been made aware of an issue. If we’d known, we’d have been happy to sort it straight away.
All product descriptions and photos on our site are accurate, and personalised jerseys are produced exactly as ordered.
Please drop us an email at sales@legendsgallery.co.uk with your order number and we’ll gladly take a look to see what’s gone wrong and how we can help.
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