KEEN  Arvostelua 

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The steel toe shoes were incredibly uncomfortable. It felt as though my feet were in a vice grip.

They scoffed at my warranty claim.

Terrible customer service

Was initially really impressed with the Targhee walking I bought, it was really comfortable right from the get go. 6 months in, it was literally falling apart, genuinely awful build quality and not what you expect of a shoe costing over £120 at the time of purchase. I wouldn’t recommend and wouldn’t buy another pair. I bought a pair of Meindl and they have been far, far superior.

Have Keens for over 10 years 12 Caminos would not hike without them.

Only reason I bought another pair is they are the only shoes that fit me right. well its been 6 months and they are already coming apart. every pair has done this for the last 6 years,were used very little due to winter. They are used for light hiking with my dog. I have a pair of keen winter boots that are 15 years old and still in decent shape, company has been using inferior glue for a long time, garbage company, buy something else

3xw. xn--keenstvler-5cb.com/

Varen er aldrig blevet leveret, et par sandaler

Har kontaktet firma - Firmaet påstår varen er leveret og postnord skriver pakken aldrig er modtaget. Det er et scam firma

I had hoped my initial issue with a defective pair of Keen shoes would be resolved smoothly after receiving a refund in the form of a voucher. Unfortunately, my subsequent experience has been incredibly frustrating.

On April 15th, I placed a new order using the voucher for a slightly cheaper model (Jasper) and a pair of sandals, paying additionally around €80. After nine days of complete silence, I had to reach out to customer support myself.

I was then informed that the sandals I ordered were no longer available. While they apologized, there was no proactive communication about this issue, and I was left without the sandals I wanted.

Even more concerning is the lack of clarity on when I can expect the rest of my order (the Jasper shoes) and how the refund for the unavailable sandals will be processed. It's been over two weeks since my order, and I'm left with no concrete information and feeling extremely disappointed with Keen's handling of this entire situation.

The initial refund was appreciated, but the subsequent lack of communication, the unavailability of ordered items, and the unclear refund process have completely eroded my trust in Keen's customer service. I would think twice before ordering from them again.

Not happy the boots are comfortable but I've only used boots around yard doing yard work. One day looked at tred one was falling apart part been over a year so no warranty. I payed around 200 these boots should be 65 dollars because of the boot falling apart after a year . Guys in construction don't buy them not worth the money better boots on market .

Garbage, $172 of pure Garbage.
Please look at all the 388 trustpilot reviews; they get a 1.8 out of 5. Look at the reddit thread; “keen is a garbage company” under r/hiking. read sitejabber.com (they 1.3 stars out of 5). if you still need convincing try trailvistas.com “hint: they suck- trailvistas.”
Just Google “Keen shoes reviews” and you will see what the rest of the world says about the quality of the product they sell, how they stand by their warranty, how much they care about the people that buy their shoes and how they stand by the products they sell.
I had this pair of hiking boots that began to delam after 6 months when I started to glue the sole back onto the shoe. Please see attached 8 pics of the sole delamming from everywhere on the boot when I took them out of the closet for this summer. Take a look at the pics, see how much use is on the boot and how much the sole is just falling off the boot.
Make up your own mind, but they are Garbage, $172 of pure Garbage.

Mein dritter KEEN Schuh. Und mein absoluter Favorit! Der Schuh ist robust, leicht, wasserdicht, Sohle und Dämpfung sind super und: Er sieht spitze aus!
Habe ihn auf der Klostersteig Pilgertour "eingelaufen": 31 Km, 900HM. Der Schuh hat in allen Belangen überzeugt!

Leider unschlagbar schlechte Sohlen!
Keen Thargee 3 und 4 optisch gut, Tragegefühl nach einlaufen gut. Das war es aber schon. Wasserdicht? Fehlanzeige. Aber es kommt noch besser. Der Schuh ist beim Wandern noch am Fuß, aber man läuft barfuß weil die Sohlen einfach im Gelände liegen bleiben (Thargee 4, 4 Monate alt). Wanderung zurück über Schotterweg barfuß. Reserveschuhe angezogen (Thargee 3, 6 Monate alt) hatten über den Winter gestanden. Nach 5 km begannen auch hier sich die Sohlen auf- und abzulösen! Ein Stern ist noch zuviel.

I've had two pairs of hiking boots. The first split vertically at the instep and were replaced. The second pair fell to bits in 18 months. I have a pair of Keen sandals that I bought with the first boots. The stitching is poor, but I've glued the errant bits and I like walking in them in summer. I'd never buy Keen ever again.

I bought a pair of KEEN walking shoes less than a year ago and the soles literally are falling off and leaking water BUT this might sound crazy I bought second exact pair thinking it must have been a one off manufacturing issue but I was WRONG! The soles peeled off on this pair too. I contacted KEEN customer services but the "Head of Customer services" (Morgan no surname given on email or calls (refused)) was rude, condescending and basically said "not our problem" refusing to take ownership or acknowledgement and shifted the blame on the retailer (despite me sending several emails including photographic evidence of the recurring problems and timelines).

DO NOT BUY ANY KEEN SHOES THEY ARE POORLY MADE & NOT FIT FOR PURPOSE AND HAVE SHOCKINGLY POOR AFTER SALES SERVICE !!

Hi I’m not vary happy with my purchase of keen shoes targhee 3 $174.89 purchased June 21 2023 less then 2 years old & the shoes are falling apart the sides are cracking & the heals are wearing through that much money usually buys som lasting quality but that doesn’t apply to keen shoes won’t buy keen shoes again!…

I have purchased keen footwear for the first time this year Jan/2025 Ridge flex waterproof Hiking boots. Couldn't be more happy with that purchased, absolutely no problem with these boots. I walk EVERY single day 6 to 8 km and they are very comfortable and looking like they were purchased yesterday. Also purchase a pair for my wife,Revel III waterproof insulated non slip H/boots and they also are fantastic.
Super comfy and love the keen products that we also purchased different model since.
I recommend 5 stars.

I purchased my Keen Targhee 111 hiking boots 10 months ago and have used them for light dog walks; no rough terrain at all. Both boots split at the sides with the material coming away and they started to let in water if raining. These are not cheap boots so I returned them and the message I received from Keen was “dog walking is very harsh on footwear and the boots can only last for 1000 miles at the very most”. So with an average 3 mile dog walk a day they will only last you 10 months. I will never buy a Keen boot again.

I have used Keen shoes for our Sandals Boots and Walking shoes for for more than 20 years without any problems . I recently had a issue with my Targee 2 walking shoes . Their response was was immediate and they sent me a new pair of shoes within a week .
This is the best and most professional response I have ever had from any supplier. I have always found KEEN foot ware manufactured to a very high standard and built to take the the knocks and bumps of any walking trails both in the UK and abroad .

Jeg har haft flere produkter fra Keen

1) KEEN Newport Leather Bison
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5 stjerner ***** har haft 2 par og har aldrig oplevet problemer, alle pengene værd

2) KEEN WASATCH CREST vandresko
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1 stjerne * - holdt ikke et halvt år.
Skoene gik i stykker i hælen og siderne krakelere i "læderet". Okey at gå i, men hele vejen igennem elendig kvalitet.

3) Keen Targhee hiking sko
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1 stjerne* En lædersko der ikke kan holde til at blive brugt udendørs. Ellers en fin sko at gå i, men ganske elendig kvalitet. Siderne krakelere efter få måneders brug, og vi taler anvendelse, hvor der primært gåes i byen og i let terræn.

4) Keen Austin Leather
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5 stjerner ***** Har haft 2 par og begge par var komfortable og gode at gå i. God kvalitet og holdt i mange år.

Min anbefaling er at gemme kvitteringen på skoene. Jeg er selv et fjols til det, hvorfor jeg heller ikke har fået refunderet pengene på skoene af dårlig kvalitet.

These boots are sold at a mid range price, we paid £140 for ours.
My wife's pair split within about 10 miles off use.
Had them replaced under warranty.
Next pair split today, after maybe 15 miles use.
Don't know if they'll change them again.
They aren't made in America anymore, they're made in Vietnam.
Total ripoff. Garbage boots, don't waste your money and time.