Jumboparking Arvostelua 

Polite staff, good pricing.

This con company Jumbo Parking should not be trusted. Their shuttle services are so poor and the passengers are not insured. The drivers are unsafe and your life is in danger to save few quid. Avoid this place. BW Dr K

First time using these guys so all I had to go on was peoples reviews and I was not dissapointed. From the initial contact to saying I was on the way to when I got picked up after my holiday, they were faultless. Clear instructions on where to go for drop off and pick up and the price was very reasonable. I have already booked with you again for my next holiday in 8 weeks time!

The booking process was smooth and reliable service. I will park with Jumbo again. 👍👍👍

Would give 0 star review if this was possible

Absolutely appalling service –I would never use Jumbo Parking again

Our experience with Jumbo Parking was extremely poor, particularly when we returned following major disruption to our journey.

Despite having paid for the parking service, we were charged additional money and, when our group of 11 passengers arrived at Heathrow, Jumbo Parking collected only 2 passengers and 2 bags, telling us they were “too busy” to collect the rest.

This left the remainder of our group waiting at Heathrow with our luggage and 5 young children.

To make matters worse, after collecting our vehicle we then had to drive ourselves from Jumbo Parking back towards Heathrow approximately 14 miles to collect the family members and children they had left behind.

This completely defeats the purpose of paying for an airport parking service with transfers. After a heavily disrupted international journey, the last thing a family should have to do is organise its own rescue operation because the parking provider says it is too busy.

I would never book Jumbo Parking again and could not recommend them to anyone, particularly families or larger groups who need to be able to rely on the advertised transfer service.

I have retained emails, messages and invoices documenting what happened and can provide them as evidence if required.

Great customer service and care, with reassuring and concise instructions when picking up from the airport. Fantastic value for money. Amazing, thank you.

This is a good company to use.
We were going on holiday for 4 weeks to usa, which meant parking at Heathrow was SO expensive....we found Jumbo Parking and their prices were very good. It only cost us £125 in August, peak holiday time.

We arrived at 4am to their location, our car was parked for us and we had previously arranged to keep our keys, then was taken by shuttle to Heathrow. On return we rang them when waiting for luggage, then went to the collection point at our terminal and the driver was there within 20-25 minutes.
It was a good experience and would highly recommend them and use again.
Yes its 20 minutes away from Heathrow, and not all hard surface parking but it is where drop off and collection is. My car was absolutely fine the whole time there.
8/10 great 👍

I had good experience considering seen some bad reviews but I am sure would use again for future bookings

Easy to find and easy to use. Staff are friendly. No problems

Linked to a company called M Max Ltd who I hope has more integrity than this company who I have been chasing since February for a refund on a parking booking for December. All the muppet at the end of the phone says “send an email”, how many times does one have to email to get a reimbursement then they have the audacity to charge £15 admin fee what admin, I charge £30 an hour maybe I need to bill M Max Ltd for my time.

Very poor shuttle does not run every 15-20 mins as stated I waited 45 mins and then was half hour journey to the terminal and on return waited over an hour and journey back full bashed up van full seatbelts that did not work luggage only
Just fit was asked to out on laps and no suitable child seating car came back with metal debris banging on the bottom as driving and also covered in webs and spiders

All in all ok, not great but ok, but you have to balance it with the competitive price they charge. A bit out of the way with around 25 mins to get to airport, a bit of hanging around on the way out waiting for the transport and on the way back needing to go to long term carpark by bus to meet drivers rather than being picked up from terminal. Is the messing about worth the saving ? probably yes.

Van turned up well over an hour later than they said. When I asked about it, the guy just shrugged and acted like it was my problem for expecting them to be on time. No apology, no explanation, just dismissive.

The vans are tiny and feel really cheap. Barely any space inside, you’re basically squashed in with your bags. For the price, you’d expect something a bit more decent.

Also, the seatbelts are a nightmare. They’re so short and in such a weird position that it’s actually hard to put them on properly. Felt unsafe the whole ride.

The pickup/drop-off spot didn’t help either. It was some random location with barely any signage, in a parking area that looked pretty unsafe – poorly lit and sketchy, especially at night. Trying to find it with luggage was a pain.

Customer service was poor from start to finish. No one seemed bothered about helping or explaining anything, and questions were met with short, unhelpful answers.

Honestly wouldn’t use them again. Late, no customer care, uncomfortable vans, and a dodgy pickup point.

Good value for long duration parking reasonably close to Heathrow. Service provided was as described, transfer to and from terminal was relatively straightforward and as described in instructions provided on booking

Great experience and will use their services again.

Excellent service and punctuality. Saif was very helpful and respectful, comfortably manage all the passengers without any delays.

Straight forward process, great value for money

Saif and team team were excellent, would highly recommend this carpark.

Great service, would defo use again!

Totally my fault for leaving things a little last m in Ute but tbh the cost and service included by Jumbo parking was amazing, well worth the money and will definitely use again and refer my family and friends there way in the future