Joseph James Furniture Outlet Arvostelua 

Great service very helpful. Gary was great and paid lots of attention to detail on what I wanted

Sarah was so helpful helping me to choose a sofa , I was very indecisive and her professional approach really helped me to choose my dream sofa 😊

Gary and Laura were absolutely amazing, very friendly and extremely helpful!
Definitely will be recommending Thankyou very much

Excellent from start to finish. Fantastic staff and company, a rarity in this day and age…

Great service after I bought a suite last year another sofa in the same colour and make came up for sale Joseph James let me know and I’m now enjoying another new sofa

Sofa was damaged and when I asked for a refund the woman I spoke to was rude and kept putting off giving me a refund telling lies saying she issued it on the 5th of may but she was lying eventually I spoke to a nice lady who worked for customer service and she said she stood over who ever the other person was and watched her transfer my refund I finally got it a week ago

Chairs delivered, but had a number of minor faults, seemed to be made up of the odds and ends left over. One was marked (but not badly), the underside of one had been repaired, one foot was wrong, one wrong (too long) screw was fitted which was obvious once sat on, some washers missing. I've been able to fix these, but the claims of high quality control are not true in my experience. Offered me £25 back (on £500 order) which I declined. I would recommend viewing the products before buying, don't rely on their assurances.

Sarah was very helpful, letting my grandma take her time and offering many options and even recommending her the matteress brand she had been with years.

I bought a sofa from here and they were great. They stored it until I got the keys to my house and arranged delivery quickly once I had them. The delivery guys were really helpful and friendly. Would definitely buy from here again!

Great value
Quick delivery. Lovely sofa

Fantastic service from start to finish all dept, product amazing, highly recommend

Professional services and delivered on time I would have no problem buying from them again

Great service. Thank you

Great product but a couple of scratches on the legs of the table. Not perfect but close😊

Gary was great from start to finish so helpfully and polite and tendered for our every need highly reccomend
David lyon

Maybe the best customer service I’ve ever had?

I went to furniture village, found the table we want, and by luck stumbled upon Joseph James, who had the exact table in stock. The photos looked different to what I had seen in person, so within the hour they sent me pictures and videos.

After a helpful WhatsApp chat, I ordered. The service after that is also top notch. Fast delivery, a full video for quality control BEFORE sending.

Cannot fault it, this will be my go to for furniture for a long time. I’ve recommended to tonnes of people already.

Khan was very helpful and helped us decide between several different good sofas with good knowledge of which sofa would offer us what we needed

Tremendous

Beautiful large showroom - we went on a monday morning and had the showroom almost to ourselves. The staff left us to have a good look around before asking if we needed help. We chose our sofa - and found some dining chairs to add to our order. We later added a new table by telephone and all were delivered on time by polite and helpful staff. We really appreciated the messages keeping us informed about our order. Brilliant service all round!