Integra Insurance Solutions Ltd. Arvostelua 

Thorough , efficient clear communication - relatively quick settlement thank you

Very professional and easy to deal with.
The communication was excellent from start to finish.
Would recommend and use again
Thank you

Made a small claim for freezer contents.provided receipts, photos and a video of freezer! Did not hear anything for two weeks then I was then asked for an itemised list of contents which I happily gave but receipts and photos should be enough? Communication not good for claim but hot emails quickly about renewal and that my renewal quote had then gone up by the exact amount I had claimed! So no longer with sainsburys home insurance. Very disappointed with a reputable company and that’s why I chose them.

The claim was easy to submit. I was kept informed and it was just so efficient. From commencing the claim to resolution and payment has taken little more than a week. I am so impressed and cannot fault them at all. I would recommend this company. Ten out of ten. Thank you.

Applied for broken tv and my claim was settled with 3 days very happy with their response
Thanks

My claim was delt with very quickly,the company came out straight away,and the repair was started and completed same week.
Communication was very good as well.im really happy with the service i received. Highly recommended.

We had a broken drain under the back yard. It was a mess, Mortar was falling into a void beneath the paving stones, which had been formed by earth being washed away. The cellar had water coming through wall.

Sainsbury arranged for Auger, drains specialists, to come and they fixed the drain, performed a dye test and gave us a 10 year guarantee for the work.

The claim was settled with no fuss and the work was completed within ten days of claiming.

Brilliant insurance company I had a leak at the house and they dealt with it in a smooth fashion

Thank you

Claim paid.
Once Sainsburys agreed to take on the case, it was relatively straightforward and bottom-line, the claim was paid.

No flapping about,

Rip off excess of 500! Amount a push a month I’ll be moving soon as I can

My claim was dealt with efficiency and speed, we had no problems and I was very happy with my settlement.

My autistic grandson dropped his phone out of his window trying to attract a friends attention. This was his lifeline and I had to replace it immediately to avoid a melt down. Integra understood that it was not possible to wait before making the claim and settled straight away.

They were fast to come out but slow to get the claim sorted. They didnt reward what it would cost to repair the damage and they didnt get the excess from the neighbour considering it was his fault for the damage.

Regarding a very distressing jewellery loss
I found the Integra Insurance Team and Assessor extremely helpful and understanding in this matter
My claim was resolved within a few months so Thank You

Really good and fast service.

I had a leak from my upstairs shower that damaged my kitchen and flooring below. The loss adjuster was a very nice lady and dealt with everything quickly as I am without a functioning kitchen. She submitted the claim to integra and I have just had a text from integra to say that I will receive the money in 5 days. Am happy with my insurance and will be glad to get back to normal.

Quick reply to the problem firm despatched to check it out, date fixed for repair and regular updates, job done no problems

1st insurance claim i have made, after numerous calls to chase the claim for both house and contents following a burst pipe, I was told that they had failed to pick up the finalised email and transfer the money. Good job integra, sainburys may want to stop using this underwriter

To be honest we had very little, almost next to no contact with Integra, so I cannot really comment. They essentially set the wheels in motion for our claim and we had no contact from them until we received a text to say the claim was settled. My biggest issue is with the Loss Adjuster, Williams Pitt. They instructed contactors, everything was set to go ahead, we then receive an email (no phone call or apology really) to advise that they could no longer use said contractors and could offer a cash settlement. We were almost 6 months down the line here, with no tiles in the bathroom, a gaping hole in our kitchen floor and a section of ceiling missing. I did voice my disappointment only to be advised (in a virtual one line email) that Williams Pitt had 'hooked up' with another contractor and would we like them to be instructed. I declined, accepted a cash settlement and approximately 6 months later are having to find contractors to start the repairs on our home. To say we are disappointed is an understatement.