I've had a very frustrating process working with Hyde on roof repairs to my building. Although they have only recently taken over the management of the building on each of the four visits by it seems... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
From the first interactions, my wife finding the website, looking at the properties, booking a viewing, doing the eligiblity checks, everything was clear and straightforward. Not that there wasn... Näytä lisää
Yritys on vastannut
I was really impressed with how quickly I was able to book the appointment, and even more pleased that it was on a day that suited me perfectly. The young man who came to do the repair was br... Näytä lisää
Yritys on vastannut
I am really pleased with the new bathroom installation in my home. The entire process was smooth, and I didn't have to wait 1 to 2 years to get the work done. The workers were polite, honest, and pro... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä The Hyde Group
Yrityksen kirjoittama
We’re Hyde - we're here for our customers, and we're here for good. The Hyde Group was established in 1967 to provide homes for those left behind by the market and since 1988, we've proudly been building quality homes.
Our mission is to provide homes and communities that people are proud of. We own and/or manage 130,000 homes and provide neighbourhood services to about 350,000 people.
The quickest way to manage your home is through MyAccount, sign up on our website.
MyAccount
Yrityksen kirjoittama
- Sign up today
- MyAccount is the quickest way to contact us.
Yhteystiedot
30 Park Street, SE1, London, Yhdistynyt kuningaskunta
- www.hyde-housing.co.uk
3,9
Hyvä
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä The Hyde Group
Hi Francine, that's wonderful feedback. Thank you for taking to time to leave your review. Kind regards, Louise
Extremely happy with the service…
Extremely happy with the service provided by Hyde and the Member of Staff that visited my home.
27. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Susan, that's great to hear. Thank you for you 5* review. Kind regards, Louise
I have been with Hyde Group since 2005
I have been with Hyde Group since 2005, my mistake was to give up my property & move into a (Damp, Appalling & Multiple Old Features Bath/Doors:Windows Hyde will constantly give you false hope.. Rent goes missing from accounts.. Please don't go near this Group Profit Only Thank Louise but no thanks!
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Hyde Group
Hi there, I'm sorry to read your review and hear about your experience. If you could please respond to my request for further details, I can ask our customer service team to look into this for you. Kind regards, Louise
Repair carried out on my houseout…
Workers were efficient and carried out the job quickly.
6. elokuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Gaynor, we're so pleased to hear that our team was efficient and completed the job swiftly. Thank you for your 5* review. Kind regards, Louise
Electrician
Electrician, arrived in good time, was very efficient and pleasant. Done the job in no time.
30. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Trudi, that's great to hear. Thank you for taking the time to leave your review. Kind regards, Louise
Excellent service
Excellent service
Ran into some problems but managed to get the job done
4. elokuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Lee, We're glad to hear that we could help, even with the challenges encountered. We appreciate your positive feedback. Thanks, Louise
I moved in my new flat in November 2025…
I moved in my new flat in November 2025 and Hyde communication is shocking I should have know from the start that this was a bad idea buying property with them.
Today I receive a £522 bill because they have failed to inform E-ON that we moved in! And they informed them in July 2026.
I honestly think they are a bunch of cowboys and I am so surprised they win awards as everyone in the Parkside Triangle development is upset and not happy with level of service.
I have emailed Hyde I am waiting on there response! But I would like compensation for their error that has now left me with a £522 Bill!
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Hyde Group
Hi there, I'm sorry to hear about this. If you could please respond to my request for further details, our customer service team can look into this for you. Kind regards, Louise
3 weeks ago they shut off water for…
3 weeks ago they shut off water for whole 82 flat building for nearly 24 hours. But now even more radiculous- we are without water for over 4 days. In these weather conditions we can't use shower, toilet, food. No running water at all. In 2026? In London city? And no timing when we are getting water back. If I could leave 0 stars- I would.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Hyde Group
Hi there
We're very sorry for the issues you've been experiencing with water supply and we know how disruptive and frustrating this is.
We've been delivering water and our teams worked all last weekend to carry out the necessary repairs. Our teams have also been onsite to provide any necessary support and answer any questions. Please contact us on 0800 3 282 282 if you need further support.
Kind regards
Louise
Hyde housing repair
Hyde housing was very quick at booking in my repair contractor who came was very polite and helpful listened and fixed the problem there and then and completed the repair in short amount of time very professional and credit to the company for there fast efficient response helpful staff and a very easy
Process to what could have been a stressful process five stars
23. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Amy, we're so pleased to hear about your experience and it's great to know that our contractor was professional and efficient. Many thanks, Leah.
Repairs
Repairs
I had no issues. The staff and workmen were very pleasant and helpful.
28. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Esther, thank you for your review. We're so glad you had a good experience. Many thanks, Leah.
It wasn’t a repair it was an assessment…
It wasn’t a repair it was an assessment but he asked the right questions
22. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Dennis, thank you for taking the time to leave your 5* review. Many thanks, Leah.
Removing black mould
Removing black mould, scraping out old grout & replacing with new. Charming operative & a truly pro job. Much appreciated.
10. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Chris, we're so glad to hear you're pleased with our service, Many thanks, Leah.
THE PLUMBER WAS POLITE
THE PLUMBER WAS POLITE, EFFICIANT AND GOT THE JOB DONE. THANKYOU
20. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Teresa, thank you so much for your great feedback. Many thanks, Leah.
The person doing the job was very…
The person doing the job was very polite and on time to what was given and he knew what he was doing and just got on and did it
13. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Christine, we're happy to hear that our team member provided such a good service. Thank you for your review. Many thanks, Leah.
Vastaus yritykseltä The Hyde Group
Hi Spencer, thank you for your great feedback! Many thanks, Leah.
They didn’t come let me down two hours…
They didn’t come let me down two hours before
15. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Jane, I'm sorry to hear this. If you haven't already done so, please contact us on 0800 3 282 282 to rebook the appointment. Kind regards, Louise
They did a great job made a mess I had…
They did a great job made a mess I had to clean it up the mess they made it was hot offered and water or coffee me and support cleaned it up
14. heinäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Craig, thank you for taking the time to leave your review. Many thanks, Leah.
Yet another bad reveiw because they…
Yet another bad reveiw because they can’t keep to promises. Have had a two year ordeal and stress from this company was owed £500 compensation which they promised and assured me would be paid today yet it is not and shock again when I call nothing is known despite someone (not allowed to name names) telling me it would definitely be paid today after waiting well over a month for them to just set up a payee. Absolute joke company is full of lies and clearly none of them know what they are doing
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Hyde Group
Hi Rona, that's music to our ears! Thank you for your review. Kind regards, Louise
The quality of work done
The quality of work done, the staff was polite and friendly
26. kesäkuuta 2026
Vastaus yritykseltä The Hyde Group
Hi Genevieve, I'm so pleased to hear that our colleague was polite, friendly and did a good job. Thank you for your review. Kind regards, Louise
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.