Homebase - Chatham Arvostelua 

A quick response to my order,good value for the price,friendly staff.Efficient all round,well done.

Great customer service and support. I had a young lady look up products on their instore computer, and given advice on what best product and price to buy.I brought a lot instore, and was given assistance to the car park,with my shopping, for which I was very grateful

Staff shortages meant long wait for click and collect, only I staff member around on till. She was lovely then had to come off till to serve myself and another customer . Then she went back to till where another staff opened another till.
The service was good as far as nice friendly staff

Easy to order and fast delivery of well packaged items.

Brought online, delivered next day

Staff welcoming and polite.

I wasn’t sure what to do but a lady told me . It was quick and easy

Payment system is simple and delivery was quick.

Excellent Customer Service

Visited your Rochester store and was looked after by Tetiana (hope that’s the right spelling) such a lovely person. Really patient with my daughter as she went through colour options (for ages) and helped me find everything I needed! Thank you again!

My click and collect text arrived within the hour. My order was in a trolley all ready to go. Very slick. Saves finding item in the store. Good price too. Will use it again

The staff member helped with getting plant for me as I'm in wheelchair.

Quick delivery. Easy to assemble. Looks beautiful.

Came in with low expectations of a quick and simple grab and go shop , found they had a lot more of what I needed , Paul was fantastic guiding me aisle by aisle to gather up what I needed , took me to smiley ladie at check out

I loved it in omebasew today staff made sure i got best deal on bedding plants , Tom was a delight, and Steven what a jolly fellow he is (like a young santa claus). Gave me all advice i needed to fix my strimmer, and helped me load compost in to my car if i could of taken him home with me i would thank you homebase Chatham

Bought some decking online with a discount code and had reason to go pick it up. Nothing special, however the staff were awesome, it was busy, they looked short staffed but I was still served with a smile and with an efficiency that would have made a time and motion inspector wet theirself with joy. The I'm sorry I didn't grab your names but kudos to the lovely lady and gent that helped me. Made my day a little brighter. Nice one.

I needed a water hose connector, which required a staff member to disable the security tag. Page, a member of staff, approached me to offer help. I showed her the broken ones. She said it would be quicker if she got them from the stockroom. This she did in under a minute. Meanwhile a supervisor asked if I was being helped.
I don't normally bother doing reviews. However, this showed intelligence, good knowledge of the stock room, and efficiency.