John Kinge provided an excellent service when recently assisting us in designing our bathroom. John has an extensive knowledge of the range on offer at Homebase. He monitored the delivery of all of t... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent service as usual. I made an observation to the lady at the service desk. What an absolute mess all the graffiti is around the outside of Homebase roadside in Basingstoke. This looks absolut... Näytä lisää
Yritys on vastannut
Where to start.... John Kinge is without a shadow of doubt, one of the most helpful consultants in the service industry that we have ever dealt with. We ordered our new kitchen and bathroom from Hom... Näytä lisää
Very slow service, couldn’t find the click n collect Couldn’t return/swap item bought day before as I’d purchased In store not online,due to going into administration no returns to store !! Need... Näytä lisää
Yrityksen tiedot
- Remonttitarvikeliike
- Kylpyhuonetarvikeliike
- Tee se itse -kauppa
- Huonekaluliike
- Puutarhamyymälä
- Keittiökalusteet
Tietoja yrityksestä Homebase - Basingstoke
Yrityksen kirjoittama
Homebase
Yrityksen kirjoittama

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Yhteystiedot
Winchester Way, RG22 6HN, Basingstoke, Hampshire, Yhdistynyt kuningaskunta
- 0345 6407140
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 12 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A good selection of productA good selection of products and helpful staffs and…
A good selection of products and helpful staff. Its a shame it will be closing down.
Pigs can fly
Went into homebase in Basingstoke, asked if the display Christmas decorations was for sale, the staff said they was waiting to hear from head office, when they can be sold, then a staff(women) sold candy canes from that display to a customer, when I asked she said they were broken and the customer was going to try and fix them, what you are going to buy broken items, and they came from the display that nothing can be sold and pigs can fly
Very slow service
Very slow service, couldn’t find the click n collect
Couldn’t return/swap item bought day before as I’d purchased In store not online,due to going into administration no returns to store !!
Need to contact by phone
Andrew Taylor of Homebase Basingstoke…
Andrew Taylor of Homebase Basingstoke was extremely helpful even though it was just a worktop I was looking for which I subsequently purchased.
Ordered with the click & collect
Ordered with the click & collect
Messages to confirm & ready
Brilliant service
The light's that are built into the…
The light's that are built into the tree didn't work i had to faff around taking various videos for them and then they didn't want to replace it but wanted me to take time off work for someone to collect it so i could get a refund.

Vastaus yritykseltä Homebase - Basingstoke
The staff were friendly and helpful but…
The staff were friendly and helpful but the store is a nightmare. It looks like they've given over 1/4 of the store to Christmas stuff but then not replaced the department signs so it's impossible to find anything

Vastaus yritykseltä Homebase - Basingstoke
We were served by Josh who was very…
We were served by Josh who was very professional and courteous
GREAT CLIVK & COLLECT SERVICE …
Very quick click.& collect service ..great two ladies on customer services ..pleasant easy experience
Easy and efficient
Very straightforward to ‘click and collect’ item online. Prompt delivery to my local store and easy to collect from there.
Where to start....John Kinge
Where to start....
John Kinge is without a shadow of doubt, one of the most helpful consultants in the service industry that we have ever dealt with. We ordered our new kitchen and bathroom from Homebase in Basingstoke purely because of John and his professional and helpful approach when first visiting Homebase and it's competitors.
His knowledge when designing the kitchen and bathroom was invaluable. Some of his suggestions really helped. Always on the end of the phone when we had a question and genuinely a really lovely gentleman. John you are an asset to Homebase, thank you.
Right on time
Damaged goods
The 5L can of floor varnish was rejected by the store. They rang to confirm 2 off 2.5L cans would be acceptable, no extra charge.
Good old fashioned customer service.
Exceptional service from Andy Taylor …
This is a review for the exceptional customer service I received from Andrew Taylor, design consultant at Basingstoke.
I had liaised with several design consultants from various other companies (magnet, wren, wickes, b&q, howdens), however it was Andy’s level of care that made me decide to go with Homebase for my new kitchen and bathroom. From the very first appointment to design the kitchen/bathroom, to choosing products, to discounts to changing products once work had started, he went above and beyond. I knew I could rely on Andy, he was also very efficient with his communication, if it wasn’t for him I know for sure a very stressful situation would have been far more stressful. I highly recommend liaising with Andrew Taylor if you are considering any renovations. He is an asset to Homebase. Thank you Andy!
A pleasure to visit and get great service. collection was combined with a…
My collection was combined with a return. Both were carried out very efficiently by a Homebase employee who was also very polite and courteous.
Fantastic value for money
I'm very impressed The furniture is really lovely. Went together easily and the quality of the wood and the finish is excellent. A really good value deal as the set was in sale Furniture looks classy and more expensive than it actually was. Everyone has commented how nice this Erik furniture set is
Excellent knowledge and service from…
Excellent knowledge and service from Ian on the paint desk. Nothing was too much trouble even though we were unsure of what colour we wanted. He helped us choose using the colour fan, advised us of the different finishes, we went for washable as it was for a hall way, and made sure we had all the kit we needed.
Well done Ian and Homebase Basingstoke.
Thoughtful service
One of my products wasn’t in and I was called to explain that an alternative colour had been given (I had ordered a selection) and that I could change colour or refund. On collection a note was left to explain too so that the other staff could follow through. It was really helpful.
Good job.
Popped in to get my order got served straight away. no hassle, only took about two minutes. Great.
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