Very helpful when my dishwasher broke down. It couldn't be fixed and two options were given for replacement. After discussions, my new dishwasher was delivered and is working perfectly. Highly reco... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Reported problem on Friday, had call from We Repair Ltd on Saturday and They repaired the cooker on Sunday. The cooker is working properly now. Very happy with the service.
Yritys on vastannut
Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how th... Näytä lisää
Yritys on vastannut
Excellent service called Monday morning Tues got told they would be with me 7.15 /10.15 on Wednesday they were on time and machine was all fixed by 9 Wednesday morning
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Yhteystiedot
3 Poole Road, BH2 5QL, Bournemouth, Yhdistynyt kuningaskunta
- 0800 652 6789
- Customer-SupportTeam@HomeApplianceGuard.co.uk
- www.homeapplianceguard.co.uk
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
EXCELLENT CUSTOMER CARE
ACTUAL CUSTOMER CARE. Always informed of progress of repair. Excellent service all round. Staff very polite and empathetic to the situation.
5. elokuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Mr Walsh,
We are delighted to have provided a positive outcome!
Many thanks
Justin
Bee was very knowledgeable and helpful…
Bee was very knowledgeable and helpful in understanding what the situation was with my product disfunction and was earnest in her approach to help. I give her 5 stars on all counts as she went above and beyond.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Jo,
We are so pleased we could assist you over the phone with your query!
Many thanks
Justin
Vastaus yritykseltä Home Appliance Guard
Hi Wendy,
We are thrilled to have been able to help!
Many thanks
Justin
Timeslot
Turned up on the day, though a little later than the expected time slot, not guaranteed of course .
Did a good job .
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Paul,
We are pleased we could provide a positive outcome for the job.
Many thanks
Justin
Really helpful staff, no sense of being pressured.
Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how they speak to their customers.
11. elokuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Sandy,
This is great feedback to hear. We're always happy to help.
Many thanks
Justin
Good service and delivery of new TV.
11. elokuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Susan,
We're delighted we could assist you!
Many thanks
Justin
Good service
Staff on the phone are always helpful get everything sorted out really quickly, and always a good service from the repair people
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Marie,
This is great feedback to receive!
Many thanks
Justin
Had excellent help from Bee today when…
Had excellent help from Bee today when I called, she booked in my repair but there was also a couple of issues with my account which she sorted for me. Excellent service
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Paul,
We are thrilled we could be there to help with any queries.
Many thanks
Justin
I was told one price for a year and…
I was told one price for a year and charged for 3 so not happy
28. heinäkuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Corinna,
Thank you for your feedback.
I'm sorry to hear you're unhappy with the charge. I'd like to look into this for you, so please email us at customer.support@homeapplianceguard.co.uk with a little more information about the price you were quoted. I've checked your account and can't see any discrepancies, but I'm happy to investigate further.
Many thanks,
Charley
Veryprompt and efficient carried outthe…
Veryprompt and efficient carried outthe repair very well
7. elokuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Tony,
This is fantastic to hear this praise.
Many thanks
Justin
Jay was extremely helpful
Jay was extremely helpful and knowledgeable and explained everything I needed to know today regarding making a claim
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Vicki,
We are delighted we could assist you through the process.
Many thanks
Justin
From my phone call to completion…
From my phone call to completion of work on my washing machine the service was excellent, polite and helpful from reporting the fault to aranging an engineers visit for assessment and then engineer to complete work was smooth and I was informed every step if the way. A***
7. elokuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Daphne,
We're very happy to hear that throughout you were satisfied with the service provided!
Many thanks
Justin
Home Appliance Guard Service
I was really impressed with how quick Home Appliance Guard got an engineer to repair my dishwasher.
The engineer was polite, cleaned up everything after making the repair l. A quality service I would recommend
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Nicholas,
We're delighted to receive a review on your engineer experience!
Many thanks
Justin
Excellent service from start to finish…
Excellent service from start to finish thank you ...
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Janet,
We're really pleased to hear this feedback!
Many thanks
Justin
Washing machine dilemerl .
Bee the advisor was very helpful and patient while we checked machine number. Bee seems to be a pofessional person who is good at her job. She was a pleasure to talk to. Lovely lady sorted our problem quite quickly.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Susan,
We are so pleased to hear this feedback on how your experience went!
Many thanks
Justin
Vastaus yritykseltä Home Appliance Guard
Hi Yvonne,
We are delighted we could rectify your appliances fault.
Many thanks
Justin
Great customer service
Reasonable, quick repair most of the time, and appliance replaced if not repaired.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi James,
We are happy that we can always look to provide a solution for your appliances!
Many thanks
Justin
Vastaus yritykseltä Home Appliance Guard
Hi Bee,
Thanks for taking the time to leave your feedback.
Many thanks
Justin
I have all my household appliances…
I have all my household appliances covered with Home Appliance Guard. They are very good value. Ive had very easy communication with the agents and very quick and reliable repairs. Engineers are excellent and always come within the time specified.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Home Appliance Guard
Hi Suzanne,
This is great feedback to receive on your experience.
Many thanks
Justin
I didn’t have to wait long for an…
I didn’t have to wait long for an engineer to come out to me. He couldn’t fix it then, as he hadn’t the parts,
but came 2 days later and repaired it.
27. heinäkuuta 2026
Vastaus yritykseltä Home Appliance Guard
Hi Charmiane,
We are delighted your appliance was fixed.
Many thanks
Justin
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