Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Näytä lisää
Yritys on vastannut
I have always had polite and well mannered staff From appliance serve. They are very helpful and understanding and great people to talk to when you have a problem. Thank you for your helpful service a... Näytä lisää
Yritys on vastannut
Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Yhteystiedot
3 Poole Road, BH2 5QL, Bournemouth, Yhdistynyt kuningaskunta
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,8
Erinomainen
624 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Took a while because of Easter etc to…
Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.
8. toukokuuta 2026
They sorted out the problems really…
They sorted out the problems really quickly, and the new dishwasher
28. huhtikuuta 2026
Vastaus yritykseltä ApplianceServe
Hi Mrs Wallis,
We're pleased your Dishwasher issue could be resolved!
Many thanks
Justin
Took one month to repair our washing…
Took one month to repair our washing machine
parts took longer than anticipated to arrive n when they did arrive the engineer came to fix more parts were needed !!!! So more waiting Why was it not checked properly the first time !
Literally a whole new washing machine was installed with new parts !!!
I phoned to share my disappointment was reassured someone will call back NO ONE CALLED BACK !!!
I shared a concern stressful time in my life due to illness…I did not need this extra stress but sadly no one cared or bothered to check in !
Had to use n pay for laundry washes …
Very very disappointed ☹️ the engineer couldn’t care less very unpleasant experience
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Yasmin,
Thank you for taking the time to share your feedback. I’m very sorry for the delays with your repair and for the lack of a call back after you got in touch.
I understand how frustrating this must have been, particularly at a difficult time for you, and I’m disappointed that we didn’t provide the level of care and communication you should expect.
I’ve escalated this to your Case Manager, who will contact you directly to discuss your concerns and what we can do to put this right.
Kind regards,
Charley
I have always had polite and well…
I have always had polite and well mannered staff From appliance serve. They are very helpful and understanding and great people to talk to when you have a problem. Thank you for your helpful service and understanding☺️
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Janet,
We are delighted that we can be there to help when you need us!
Many thanks
Justin
The engineer was very nice and…
The engineer was very nice and pleasant,and very helpful.
22. huhtikuuta 2026
Vastaus yritykseltä ApplianceServe
Hi Eunice,
We are happy to hear the engineer could assist you.
Many thanks
Justin
Vastaus yritykseltä ApplianceServe
Hi Dawn,
We are happy to hear the service was smooth and effective!
Many thanks
Justin
Brilliant service very fast call out…
Brilliant service very fast call out and working the same day as scheduled
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi David,
This is great that your appliance could be seen to so promptly.
Many thanks
Justin
Washing machine repair
Repair was undertaken quickly and efficiently
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Dawn,
This is excellent news!
Many thanks
Justin
Very helpful from Ali who asked…
Very helpful from Ali who asked aporopriate questions agave proper information
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Sean,
We are pleased we could help resolve your query.
Many thanks
Justin
Amazing
Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Marina,
We are so pleased to hear this great feedback.
Many thanks
Justin
Bee was great she listened
Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi James,
We are delighted to have such feedback on your experience!
Many thanks
Justin
Technician arrived on time and did the…
Technician arrived on time and did the work efficiently.
16. huhtikuuta 2026
Vastaus yritykseltä ApplianceServe
Hi Donald,
We are delighted that your appliance could be fixed.
Many thanks
Justin
Had to call to book repairs
Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Angie,
We are pleased the service was a positive experience!
Many thanks
Justin
The whole repair process went smoothly from first contact with the call centre to the repair…
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almost immediately . Then the night before I received a text from hotpoint with a 3 hour time slot. The engineer was courteous friendly and jovial and turned up on time. He completed the repair very quickly and hoovered up the dryer fluff before putting it back together. Very pleased.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Liz,
We are delighted the process was smooth and efficient for you.
Many thanks
Justin
I was very pleased with the service I…
I was very pleased with the service I received from chi
Chi she was very help full SHE SORTED OUT THE QUESTIONS I ASKED HER ON THE NEW APPLIANCE I CHOSE FROM APPLIANCE SERVE WHICH WAS A REPLACEMENT WASHING MACHINE
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Ann,
This is great news that you received your replacement appliance!
Many thanks
Justin
I never have any problem with appliance…
I never have any problem with appliance serve phone up with whats wrong and they sort a engineer out for me they send me yanis can not fault them great company to deal with eould recomend
26. maaliskuuta 2026
Vastaus yritykseltä ApplianceServe
Hi Stephen,
We are glad to hear that we can support you with your queries!
Many thanks
Justin
My washer was sorted and up and…
My washer was sorted and up and running, thank goodness.
26. maaliskuuta 2026
Vastaus yritykseltä ApplianceServe
Hi Linda,
This is excellent news that your Washer was fixed!
Many thanks
Justin
Great service .
1. huhtikuuta 2026
Vastaus yritykseltä ApplianceServe
Hi Janet,
We are pleased you were happy with our service!
Many thanks
Justin
Bee was very helpful with my request…
Bee was very helpful with my request for my repair and explained clearly what will happen next
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Elaine,
We are thrilled to hear that we could explain the next steps to make sure you knew what was happening with your repair!
Many thanks
Justin
Very quick turnaround
Very quick turnaround, engineer was very good
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä ApplianceServe
Hi Yvonne,
We are pleased the experience was a positive one!
Many thanks
Justin
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