The store has an incredibly good range of designers and products, I ordered 2 dresses which arrived really fast and are beautiful. There was a slight mix-up with delivery, luckily I was put in touch... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
As it often happens, the quality of great service becomes clear when a mistake or anomaly present. The DHL representative forgot to affix the return label to the package and after 6 weeks it remained... Näytä lisää
Yritys on vastannut
Bei einer Rücksendung wird einem ein Rücksendeetikett für 20€ angeboten, wahlweise Rückversand auf eigene Kosten. Eine Rückerstattung der Hinsendekosten (8€, Standardversand) erfolgt jedoch nicht, was... Näytä lisää
Everything but choice of fedex as carrier was great. Great selection great prices, good presentation of products. Fast send out, easy return. Only thing is fedex, took the long to deliver, tried... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Highsnobiety is a global fashion and media brand passionate about the product and the stories that shape them.
Yhteystiedot
Genthiner Str. 32-34, 10785, Berlin, Saksa
- shop@highsnobiety.com
- www.highsnobiety.com
4,0
Hyvä
233 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
great customer service
unfortunately i hadn’t received a refund for an unwanted item that appeared to be lost in transit… i contacted the team via e-mail and they resolved it within a few hours and processed my refund the same day… very polite and courteous… will 100% shop with them again :)
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Always great prices and speedy…
Always great prices and speedy delivery. Love shopping here. If I have any questions about my order response time is always quick.
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
I bought violet besket and get one…
I bought violet besket and get one white hahaahha
21. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi Danilo,
Thank you for taking the time to share your review!
If you have any feedback, please don't hesitate to let us know at shop@highsnobiety.com. Kindly provide us with your order number and we will be more than happy to look into your case.
We can change for the better thanks to hearing your voice.
Your HS Team
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
In love with my new sneakers
In love with my new sneakers! It was my first time with you but I'm sure that it is not the only one. See you soon!
11. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Great gear
Easy to order & return. Quick response from customer service. Great having the expedited shipping option for UK!
7. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Excellent customer service
Excellent customer service, very nice, fast to answer, friendly and dedicated. I recently purchased an order but it took me time until I got back home so I could not try the items til then, the staff and the company were nice enough to let me return one of the items despite it slightly passing the return deadline.
4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
One of the best shops I know
Love the shop, the brands etc. Everything is very easy to handle and makes the shopping experience very comfortable
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
guter preis
guter preis, qualität auch gut, am anfang dachte ich, das der schuh etwas an der lasche drücken wird, aber das hat sich nicht bewahrheitert.
1. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Great customer journey and highest…
Great customer journey and highest quality products
27. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Poor quality shipping for high price
Shipping was $18, and both magazines I ordered showed up ripped and in subpar condition. You’d think at that price point the service would be high quality. I regret purchasing and definitely won’t be buying again.
17. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi Jen,
Thank you for taking the time to share your review!
Unfortunately, magazines are quite delicate, and in rare cases, they can be damaged during shipment. In such instances, we always offer a refund to our customers. Please feel free to reach out to us at shop@highsnobiety.com for support, and we'll be happy to assist you.
Your HS Team
Great customer service
They sorted the problem I had with shipment so big star to the customer service!
23. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi Sebastian,
Thank you for taking the time to share your review!
We're truly sorry to hear about the inconvenience you've experienced. Please know that we understand your frustration and are here to assist you in any way we can.
I have checked and see that you contacted us about this issue 19 hours ago. Please note that our typical response time is 24-48 hours.
I understand that my colleague has already addressed your case. We discovered a data quality issue related to your t-shirt, and we sincerely apologize for this. These issues are rare, but I can confirm that it has been resolved. Additionally, you have already been refunded for the two items by my colleague.
If you have any further feedback, please don't hesitate to let us know at shop@highsnobiety.com
We can change for the better thanks to hearing your voice.
Your HS Team
Package delivery was pretty quick
Package delivery was pretty quick! Tight packaging too! Satisfied 👍
22. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Exceptional Customer Experience on Highsnobiety: Fast, Trendy, and User-Friendly
The customer experience on the Highsnobiety site is simply outstanding. The navigation is super smooth, with a selection of products that is both sharp and trendy. Delivery is ultra-fast, taking only 4 days. Additionally, the site is very user-friendly, making each visit enjoyable. Another great point is their Instagram account, which inspires new wardrobe additions every day!
18. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Very fast respond and arrange for…
Very fast respond and arrange for return once contacted as the size of the shoes don't fit well.
15. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Wrong size I had to send back is there…
Wrong size I had to send back is there way to contact you to get the right size?
14. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi Amail,
Thank you for taking the time to share your review!
If you have any feedback, please don't hesitate to let us know at shop@highsnobiety.com. Kindly provide us with your order number and we will be more than happy to look into your case.
We can change for the better thanks to hearing your voice.
Your HS Team
Everything but choice of fedex as…
Everything but choice of fedex as carrier was great. Great selection great prices, good presentation of products. Fast send out, easy return.
Only thing is fedex, took the long to deliver, tried to deliver at wrong address then back to distribution Center. Their support is ai based and unhelpful. When you get a human on the phone they are nice and helpful but their attempts at helping were in vein as they don’t really have access to the international distribution syatem. Anyway, the delivery was prolonged a whole week.
8. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi Stefan,
Thank you for taking the time to share your review!
We are delighted to hear that you are satisfied with Highsnobiety. Your feedback regarding our courier provider is greatly appreciated, and we will certainly pass it along to the relevant team.
If you have any further feedback, please don't hesitate to let us know at shop@highsnobiety.com
We can change for the better thanks to hearing your voice.
Your HS Team
returning order was eazzie peezie !
returning order was eazzie peezie !
14. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Vastaus yritykseltä Highsnobiety
Hi!
Thank you for taking the time to share your review! We are delighted to hear that you had a pleasant experience, and we sincerely appreciate your decision to shop with us.
If you ever need anything else or have any further feedback to share, please don't hesitate to reach out.
Your HS Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.