Hidden Crown Hair Arvostelua 

140
TrustScore 4/5 tähteä

3,8

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The item didn’t meet the standards of the usual hair pieces (hair topper specifically) and they don’t typically take returns but this item was defective. Hidden Crown left me return the item for a gi... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have had various brands and types of hair extensions for over 10 years and this is by far the worst i have come across. The clip in extension clips are horrible - they dont close or stay closed, the... Näytä lisää

Saanut 5/5 tähteä

I loved the person who helped me. They were kind and personable and knowledgeable about hair extensions. They used emojis which made me feel like they were relatable. Great Customer service and the co... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I've been a stylist for 35 years and very rarely do I come across a company whose business is on point and they take care of things every time something's wrong but hitting Crown always does. That's w... Näytä lisää

Yritys on vastannut

3,8

Hyvä

TrustScore 4/5 tähteä

140 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(140)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Totally not worth the money

Totally not worth the money. Hair is super straggly and thin. Also the they make it impossible to post any kind of feedback on their product so that way new customers only see all the positive reviews they control the narrative on..

5. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Don’t Buy! It’s not real human hair and it doesn’t hold curls. I bought the hair topper in #30

I bought the hair topper in #30. It is not human hair ! I have bought pieces way less and felt real plus held curls. This piece won’t hold curls. The co told me to send back so they can test it. Seriously, like I’m sure your test lab will come back that it’s real human hair. 🤦‍♀️ They told me to use moose or hair spray to hold curls. My hairdresser said that would only damage it more and shs said it’s crap! Now I am stuck paying payments of a mortgage payment for $600 for crap! The co should let people return it esp bc of how much it costs regardless if we tried it out. What nerve raping people with crazy amount and tell them if you try it on you can’t return it. How the hell us are we to see if this fits or works or matches are hair? The co should be sued for false advertising trying pass off as real human hair.

1. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Buyer beware

Buyer beware: Purchased the longest/thickest halo crown. Its a scraggly mess. Doesn’t blend. Isn’t “twice as thick” as advertised. The worst part about this company though is that they erase negative reviews from their website and social media pages. I made an honest review on the website after receiving the hair and they removed it. I went to their IG page and gave another review along with their shady business practices of deleting negative reviews and they deleted that as well.

31. elokuuta 2022
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Not as much hair as you would think …

The hair came really fast which was great! I was so excited to get it. The amount of hair though was not much at all. I got the 18inch lace weft. I have naturally thin hair and the extensions still needed more hair to look ok and blend. I'm probably going to have to buy another package but have to wait to get paid again. So I can't even wear them. I really am so bummed out. I chose this brand to try instead of the one I usually get my clip in extensions from because they have great reviews. For now I will have to keep using my old ones until I can get more I guess. 😢

27. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible quality "real" hair

Horrible quality "real" hair? Really? It looks like Barbie hair. It comes in a semi transparent plastic bag with a seal. In order to see the color, the hairpiece HAS TO COME OUT FROM THE BAG. Well, the warning that you can't break the seal, because it will not be returnable. But you can't really see the color because the plastic is not completely transparent. This company has a lot of paid people who are writing reviews for them. The quality of their products is below acceptable.

18. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

I purchased the halo hair and clip in…

I purchased the halo hair and clip in extension in sandy blond. The hair turned pinkish in color within a couple weeks. I had not washed it, only wore them a few times so no explanation of why. As expensive as this hair is that should not happen. When I emailed company about it.. the response was “there are a number of reasons that happens” and expected me to try and fix it which I didn’t want to put the money in coloring it when it was brand new

15. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

HORRIBLE

HORRIBLE, si eres de España NO COMPRES AQUÍ.
Tienen la poca vergüenza de enviar un artículo que saben que no pueden pasar por aduanas.
En España se requiere de un certificado FÍSICO de fumigación para artículos naturales. Así me lo indican desde Hidden Crown. Ellos solo disponen de un certificado digital de su proveedor CHINO. Tras 1 SEMANA solicitando dicho documento para tratar de gestionar aduanas, el despacho decide devolver las extensiones por falta del mismo.
Son estafadores y en ningún momento en su web indican que el envío es imposible de entregar.

21. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Hidden Crown Disappointment

Upate!!!

Hidden Crown actually answered my email and sent me a replacement topper which was really a surprise. But of course, I had already tweezed and shaped the original one enough so it looked decent and had to send that one back. So the replacement was no better. I HATE this topper. Still the same issues, I have had it now for a month and the hair is dry and brittle no matter what I do to it. Today I actually sprayed the oil directly on the hair because nothing was working and it looked horrible. The quality is just not the same and all the issues with the new cap still remain. Hidden Crown is no longer my GOTO for toppers, I am going to have to try a new place. Hopefully I will have some luck.

I have been wearing Hidden Crown Halo's and Topper's for several years. I have always loved them and they were my go to for toppers. Well I dont know what they did but the topper is absolutely horrible! They must have changed the monotop because it no longer molds to your head, it just stays stiff and doesn't fit to my scalp the way it did previously. And the hair!!! OMG its horrible! You cant curl it because its so dry it gets frizzy and stiff no matter what I put in it and the mask and oil they sent (at no charge) when I complained just makes it worse.

16. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The wig they sent was a poorly made v…

The wig they sent was a poorly made v part wig, it doesnt fit properly and the clips came loose within the first week. I had to sew them back on. Secondly, the unit sheds - A LOT! Clumps and clumps of hair were coming loose every time I brushed. Finally I have to brush A LOT. The hair becomes matted and tangled almost immediately after brushing. I contacted them to check if the hair is synthetic or if anything can be done and they have been incredibly unhelpful.

5. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beautiful hair fast delivery

Beautiful hair delivered quickly with all the necessary tools to store it and free color swatches of the other shades I was interested in. I purchased the seamless clip-ins 12 inch dark auburn. The hair is silky smooth and beautiful. This is my first purchase of extensions of any type so I have to practice and figure out how to wear them. Edited to add: if you have fine, flat hair on top/sides, you should consider the halo extension instead. It is very hard to blend these and cover the clips without thicker hair to cover them up.

28. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

High quality hair that I love love…

High quality hair that I love love love! I use their v-clip all of the time. I like it way better than my halo couture extension that cost more than Hidden Crown. Excited to try the messy bun next! Also, great customer service when I had questions about my order. Fast response and very helpful!

30. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Unfortunate experience (service and product)

I was disappointed in the product received, but more than that, *extremely* disappointed in the lack of customer service. I was partially responsible for not understanding the fine-print. Having said that, I have written documentation stating the item was returnable (No restrictions indicated for a return). Turns out that is *not* true, even when they ship you an item you did not order & you do not receive the item you actually ordered. Please beware and I hope your experience is better than mine. I am out $180.00 with no useful product.

1. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Negative reviews seem suspicious

The negative reviews are making me question their origin because I have had the best experience with this brand. Even tho you must contact customer service thru text or email they are super prompt in getting back to you. I’m using their topper and it’s such a pleasure to work with and wear. I used to wear the Halo Couture brand but I grew tired of having to use a salon as the middleman so I’m thrilled to find Hidden Crown. I can’t speak to all their products but the topper is just lovely and natural. I’m a very happy customer.

27. lokakuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Spent $1,500.00 on bayliage extentions…

Spent $1,500.00 on bayliage extentions from these thieves and with the first shampoo they are so tangled no way to fix them!! I have never had a problem washing my extentions in my life. I use shampoo made only for extentions and they always have turned out like new for 5 years prior to this mess! What a scam this place is, they are thieves selling a fraudulent product. They belong in jail for ripping hard working people off!! I take amazing care of my extentions and still have some from 4 1/2 years ago that look brand new. These extentions have been worn 4 times and are literally a giant knot the instant they touched the water to shampoo for the very first time!! This is unacceptable!! Hidden Crown should be sued and I am definitely going to be finding out what can be done to shut them down!! I hope you get exactly what you deserve and that all of the people you have scammed get the justice they deserve you awful people! I don't know how you sleep at night!!!

10. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

VERY Dissatisfied Costumer

VERY Dissatisfied Costumer

I am so NOT impressed with 22” Layered Hidden Crown Halo Extensions #882 I purchased on 3/29/22 for almost $449 (plus the brush, shampoo & conditioner, hair mask, serum, oil, and heat protectant) totaling $611!! The hair is not $449 quality hair, it’s matting and tangling after just 3 to 4 washes. I bought ALL the Hidden Crown products to make sure I took EXCELLENT care of my extensions and they still shed, matt, and tangle! I have been using extensions for YEARS and take very good care of them, so there is absolutely no excuse why these are not wearable after only a few washes??! I see the extensions are now almost half of what I paid for them in March, and I see why. I RARELY write product reviews, but I am completely disappointed and dissatisfied with my $611 purchase and felt like people should know. When u spend that kind of money you expect quality and that’s not what I got!
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Kristen Shepherd

18. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful

Awful. These are the worst extensions I’ve tried. I think the 5-star reviews were paid for. The hair comes over processed and stretchy. I thought I could bring back to life with olaplex and care but nope, it was just too damaged. I’m back to wearing my 2+ year old Halo Couture. I really wanted to find a halo more affordable so first tried Sitting Pretty and now Hidden Crown, talk about an expensive experiment. Now if only Halo Couture would design a similar string as Hidden Crown, it’d be a winner all around,

9. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

5 Stars!

Really good customer service! The Hidden Crown hair extentions are made of very high quality, and I have bought 3 already. They last long and really put your outfit and look together! Thank you!!

27. helmikuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

worst quality

worst quality

i have purchased tons of toppers and this is the worst design and quality. They have terrible customer service

27. tammikuuta 2022
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Great at first - but didn't last long

I could not be more thrilled with my layered halo. The hair is super high-quality and installation took less than five minutes (and I am terrible at assembling anything). I have had sew-in extensions and halos since 2013, and this is the happiest I've been. Plus - I saved a ton of money because I'm used to buying through my hairdresser. Thank you, Hidden Crown! I will be buying more! UPDATE 2/8/22: I'm super sorry to say that although I loved my halo at first - it's now a tangled, matted mess. I've only washed it once and followed the brand's care instructions to the tee. I'm super careful, I use all the right tools. But the quality of the hair is now as dry and straw, and I'm so disappointed because I loved it so much at first. Within 10 minutes of wear, it tangles like crazy. I think these extensions might be great for a wedding or a single-use event, but definitely not for daily wear. :-(

18. marraskuuta 2021
Oma-aloitteinen arvostelu

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