Herringshoes Arvostelua 

First time I've had the opportunity to purchase a quality pair of shoes over high street brands.
I am blown away by this company! The fast delivery, the comms, the quality - everything is top notch. You have a new and very happy customer.
Thank you!

Quality products, many different or unique, at good prices - and the best customer service you could possibly hope for.

Absolutely perfect! Great product. Super fast delivery! Always again!

Absolutely incredible customer service. It's not until something either goes wrong or you need help from a company that their customer care is put to the test. Whether it was a phone call, email communication or following the returns process, Herring have really impressed me, enough that I don't need to ever look elsewhere.
Huge thank-you to Ken and the team.

After dealing with Herring Shoes and Chris a number of times over the past year, I can honestly say they are excellent. Fast shipping, easy returns and great quality products. Really great!

Amazing service, nice website with online chat. They answer to emails promptly. I have bought a pair of tricker shoes from them and would easily buy again.

I ordered 2 pairs of shoes, unfortunately one pair was out of stock,
but customer service was helpful, delivery quick.
This time the shoes didn't fit, I returned them free post and received a full refund very quickly.

Disappointed with Herring. Bought a pair of shoes (Hampstead Brogues) which were discounted in the sale, although still cost me over £140. Good delivery service and on the face of it, a very nice pair of quality shoes. But after wearing them twice, I began to notice a very unpleasant smell after I'd had them on for a couple of hours. Really unbearable and other people commented on a strange smell in my presence. I can assure you it was NOT coming from me personally!
I sent the shoes back, and got a phone call telling me there was nothing wrong with them, and they duly returned them to me.
I put shoe trees in them, cleaned them and looked after them as instructed, but the problem persists.
I can only conclude therefore that Herring Shoes have a strange smell to them. Not a leather smell, more of a rubber / bitumen kind of smell.
Can't imagine I would purchase anything from them again, which is a shame because I like their product range and customer service.

Bestilte et par Loake Hyde støvler. Blev leveret 3 dage efter bestilling - mega lækkert!
I pakken havde de lagt en lækkert skocreme, et skohorn og et par ekstra snørebånd. Top-klasse service!!!!

Commande passée le 21 novembre d'une paire de Loake Chatsworth en taille 7 soit disant en stock d’après le site, une fois le paiement effectué, on commence à m'annoncer un délai supplémentaire...
Le 25 novembre je reçois un mail pour m'annoncer que le fabricant est également en rupture sur ce modèle et prévoit un délai de 6 à 8 semaines, mais que ça devrait être un peu moins...
Il me propose d'annuler la vente si je ne souhaite pas attendre.
Bref je me dis que quand l'on met plus de 250€ dans une paire de chaussure, il faut savoir être patient si l'on veut exactement le modèle et la couleur que l'on désire.
Entre temps je me rends dans une boutique spécialisée dans le genre ou il ne reste plus que des modèles qui ne se sont pas vendu et un peu plus cher que sur le site. L'avantage de pouvoir les essayer car le risque que la taille dans le modèle n'aille pas est bien réel, mais dans ces boutiques, ont vous fait la grimace si vous ne savez vous décider rapidement à passer à la caisse, devant mon hésitation, la vendeuse se plante immobile devant moi et j'ai failli acheter une pair qui ne me convenait pas complètement devant sa comédie.
Heureusement que j'ai su attendre un peu car le lendemain j'étais informé de la livraison de ma commande.
En ouvrant la boite plusieurs surprises m'attendent: La magnifique paire que j'avais commandé avec 2 housses et en cadeau : une brosse à daim plus une magnifique paire d'embauchoirs en bois !
ça valait quand même la peine d'attendre.
Avec de la chance peut être, j'avais fourni les mesures exactes de mes pieds, elles me vont parfaitement.
Payé 255 € port compris via Paypal, ma banque m'a prélevé 5€ de frais d'achat en devise étrangère pour cet achat.
Pour ma part je trouve que ces Anglais font tout leur possible pour nous faire passer ces petits surcoûts obscures de façon plus agréable.

Wonderful to find a company with such excellent customer service, and selling first class quality goods. I cannot praise Herring Shoes highly enough - nothing is too much trouble. Highly recommended and would not hesitate to use again. Thank you Herring Shoes - well done!

I have been a buying shoes from Herring shoes for the last 2 years, the quality and selection is outstanding, being a size12 UK i can choose any style from any Brand, knowing when they arrive they will be a perfect size. Herring Shoes customer service outstanding!!!!! . Look after Herring shoes they will last a lifetime
MARK ASHLEY

Shoes are of good quality, not perfectly aligned in some areas but as it is handmade, it has character. Came with complimentary shoe horn and wax.

Something to note for Australia customers
Shipping prices (auspost) are ridiculous if you need to exchange sizes, $60-80 (almost 25% of the purchase price?). Not Herring Shoes UK problem but definitely something that made for a poor shopping experience.

Something to consider in the future, if customers are already paying for shipping to AUS (20 pounds) + return fee ($80 AUD), Herring Shoes should look at distribution partners that can offer some kind of cheaper/free return service as piece of mind to customers.

Now I know my size for a herring branded shoes - I do not think there will be another situation where I would need to move 1/2 size up/down will happen. But.. you never know.

Item was received quickly and as expected.

I had occasion to return a pair of Cheaney made wholecuts to Herring due to finding a lasting tack inside one of the shoes. Although I bought the shoes in 2015 (they were very lightly worn) Sean at Herring refunded the purchase price and arranged for a repair by Cheaney free of charge. I have purchased several pairs of shoes and also clothing from Herring I cannot fault their customer service. Highly recommended.

I live in the US and ordered a pair of Asquith monk straps from Herring. When they arrived within the week I discovered an inch long abrasion on one of the shoes. I contacted customer service and Sean immediately responded with an apology and a DHL number to send them back for a full refund including shipping. I liked the shoes and wanted a replacement pair, but they were on sale and were the last in my size, and Sean said there was no more stock for that shoe. He then offered me the same 30% discount on any shoe in their catalogue. I chose an expensive boot that I'd been coveting. Sean shipped them out immediately. Herring's service was polite, prompt, professional and very solicitous of my needs, and I've got a great new pair of shoes at a very reasonable price. I'm very impressed and will shop there again.

I've ordered second shoes from Herring and must say that their service is outstanding! The shipping is super fast. All items are packed with superior accuracy.

Your loyal client from far away Kazakhstan.

if you dont live in the uk think twice before buy. Return will be at you expense and it is not sure they will pass through the uk custom

I've just received my 3rd pair of shoes from Herring.
Top shoes, top value, top service.

I have ordered a number of different pairs of handmade shoes from this outfit. The quality and prices are second to none in my view. Deo Gracias