Herringshoes Arvostelua 

What a terrible experience. I usually buy Loake, but just couldn't find my desired shoes. Was told about Herring by a colleague. To summarise, don't buy them if you work an average 5 day week, in fact, if you use them for work, don't buy them, they aren't built for that apparently. I was told wearing them daily or on consecutive days, was too frequent, mind blown. Heaven forbid it rains too, mine lasted less than 3 months and literally fell apart, my fault of course, according to Herring. Absolutely no interest in helping, after complaining, all I had was an unnecessarily long pre-written email explaining why it was my fault my £140 shoes fell apart after just 2 months and 22 days... I will be sticking with Loake in future, I would highly recommend doing the same.

I was a little disappointed by my most recent purchase from Herring Shoes. We love Herring shoes and boots, the quality of the packaging, the included shoe covers, shoe horn and polish make it a lovely experience.

When my son started his first job I bought him a pair of boots from Herring so that he can have that experience, unfortunately the first pair was too big so I exchanged them. However the replacement didn't include polish or shoe horn. I thought this must be a mistake so I wrote to Herring expecting a positive resolution. Initially I got a response suggesting that these boots wouldn't normally come with polish, but the first set had, as had the identical boots I bought for my partner at the same time. Eventually they stated that the next time I purchase shoes they'll send me some polish. I just think it's a shame, it took the whole shine off these special purchase when popping a pot of polish in the post would have been a simple resolution and left me feeling positive about the process. I just feel a little flat and disappointed about this purchase. The boots are lovely, no issue there, but the whole buying experience was a bit less than I've come to expect from Herring.

I ordered my first pair of Herring shoes about 6 months ago but recently I had a slight issue with them. I spoke to their customer service department and sent some images of the issue. Within 24hrs they responded to say I could send them back and they would send me a new pair. Fantastic customer service and will certainly be buying more from them.

Visited this store whilst holidaying in the local area. Got served by a sales assistant, Abbey, who was excellent. Very professional approach, friendly and welcoming nothing too much trouble. She showed great knowledge of the shoes in the shop and even showed me some leather polish to use on my new shoes! Very pleased with my new shoes :) thank you Abbey who gave me such a great experience!

I bought the monk shoes and I was a bit worried they were too tight but after breaking them in slowly, they feel and look fantastic.

Careful searching for a voucher code as I found one and it was for the emergency services and you need to send proof. If there was any information saying it was for emergency services I would not have used it.

Good shoes, great customer service. Returns have always been dealt with quickly and effectively, and the shoes never disappoint.

I bought some red wing iron rangers for £230 from herring , in the middle of lockdown. I work for the NHS and they kindly gave me discount. Fast forward four months and I needed to return them ( not herrings fault) , I spoke with Chris the customer service manager and he was incredibly helpful. He invited me to the store where I met the store manager who had been there for 10 years and was very knowledgeable, he agreed to replace the shoes. I was so relieved , Chris replaced the shoes with the nearest thing they had and sent them out next day. I am so incredibly impressed with herring and there team , my shoes should now last me for life , and I know because I spent that little bit more , I can expect incredible service as well as incredible shoes. I am recommending herring to everyone I know

Finest quality Italian boots, I received from herrings,the style quality , workmanship,sheer excellence, beautiful leather, inside,and out,superb brogue boots, excellent, dispatch, time,and customer service

For over 6 years I have been a regular customer of Herring. Ordering shoes for delivery in Japan and in Australia.

My last two purchases, both Crup Cordovan, the first pair, tassel loafers was fine. I ordered a second pair, longwing brogues. This pair was of such poor quality that I was totally shocked and highly disappointed.

On receipt of the second pair, I immediately emailed them to say the leather was not up to par. I had no response from them. Not even a question. Leaving me to assume that they were knowingly selling inferior quality shoes.

I had no choice but to wear the shoes. When I polished them, the leather on the sides were rough. Never ever seen on horse membrane Cordovan.

Today I wear these shoes as my rough shoes. Not much else I can do with them. I strongly doubt the material in cordovan.

I've switched to Pediwear and noticed lower prices and superior quality.

Their Edward James longwing cordovan is great value.

Highly recommended. Wonderful level of personal service (thank you Jeanette!) that is so rarely found nowadays.

Quite simply one of the very best online retailers for shoes, accessories and luggage. Customer service is second to none. Every query is followed up. In my experience, the quality of their products is exceptional. Recently bought 2 pairs of church's from them and will soon be ordering again. Very satisfied.

Great experience with Herring shoes. Super easy to purchase even from outside the UK. Tax was prepaid through the website. Shipping via DHL was super quick, I had my shoes delivered within 2 days. I also got some shoe cream for free, thanks!! Great website and seller, thanks! My Loake shoes looks great as well.

Please block my credit card, cannot stop ordering there . Very good shoes in wide range of features and prices, all products has good QC and true to size
I ordered 5 pairs of shoes, shoe cosmetics and socks. Everything was perfect

Really ace service. Fast delivery, fast returns, swift refunds and excellent shoes.

Will definitely use again.

And lovely touch with the shoe horn and cream with each shoes.

I have to admit I had my doubts receiving my shoes in Norway within 24 hours.
Herring shoes made it!
In my experience a shipment from Europe to Norway takes at least a week.
I appreciate their speedy shipment and advice for shoe sizes which can be tricky. Great service!
The shoes which was delivered was of very good craftsmanship and quality. Value for money!

After a initial small hitch I was presented with different alternatives (all satisfactory) and everything was solved very swiftly. I have to say Ken Wilkins and Sean Prowse at Herring are the Epitome of customer service.

I bought the Herring Formia, Tan Calf Weave shoe size 12 from their website a few days ago and it was delivered a day early. Not only was I given a day's warning as to the delivery but two further notifications that the delivery was almost at the door.
The shoe was perfect. The quality was far more than I expected and it came with a shoe horn and a tub of shoe polish in tow.
This company deserves 10 stars. Bravo for quality and service. Flawless.

Just bought my first pair of Herring shoes. I must admit that they do not only look apart, they are also very comfortable. Often, classy shoes are very uncomfortable, but Herring go a step further and they also feel comfortable. You can actually wear classy shoes at work!

Bought a pair of Chelsea boots two weeks ago -all pretty good except leather inner half sleeve half way up both soles has already started rolling back after third time I wore them. As the boots are a snug fit (- too snug perhaps?? ) I think it will have to be reglued or replaced shortly. Not what I was expecting. 4YEARS LATER ALL GOOD . GREAT BOOTS

Top quality products and customer service.
The Herring brand shoes and bag I bought have all looked great and have been extremely durable.
When I have had to return items that did not fit, Herring have been extremely courteous and helpful.
This level of service is exceedingly rare (see my other Trustpilot reviews for proof...).