I'm really very satisfied with my order! I really like the clothing and the quality is excellent. The LED sign looks impressive too! I was particularly pleased with the personal and friendly custome... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have an issue with order #HTAU126605, support is ridiculous, no support after sales. Package never arrived and already paid custom duty once, expecting me to pay duty and taxes for 2nd and requesting... Näytä lisää
Absolut enttäuschend! Mein Paket ist nie angekommen, weil mein Name falsch geschrieben wurde – und das, obwohl ich ihn korrekt angegeben hatte. Nach unzähligen Nachrichten und drei Monaten Wartezeit h... Näytä lisää
Yritys on vastannut
MAJOR shipping issues including a likely theft during transit (probably due to branded packaging), but after almost 3 weeks it was ultimately made right by Hardtuned. I would recommend NOT going wit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
World famous for automotive apparel & accessories. We offer the best range of tees, hoodies, leggings, footwear, accessories and more. Daily shipping worldwide.
Yhteystiedot
3,1
Keskitasoinen
147 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Problems were solved quick and easy
My order was delayed trough stock shortages and other environmental difficulties and severe storms that hit australia
Support was kind and instead offered a replacement item for the out of stock items
10/10 my goto shop
+Quality is very good for the price
+Support answered quick and solved the problems fast and easy
9. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Jan, thank you for your understanding and your kind words!
Excellent customer service.
I only ordered two air fresheners, so my order was small and low value, however the service I received was still perfect. There was a small mix up in the packing process and only one air freshener turned up. A quick email to your customer service team and the second one was on its way to me without any delay. Mistakes happen and its how you deal with them that make you a great company to have dealt with. This was my first order with Hardtuned but it will not be my last and I have already recommended you to a friend.
Thank you.
4. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Jim, thanks for your kind words. We appreciate the time you took to leave this review
Always happy to return
Great team, always friendly and helpful. And the quality of products is perfect as always. Will buy more items in the future
3. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Jonas, thanks for your kind words, have a lovely rest of 2024!
Great company to buy from
Great company to buy from, very helpful when it comes to exchanging wrong shoe sizes. Will be buying from them for a while more.
18. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Jeremy, thanks for the feedback and the kind words, we will be sure to pass this on!
Quick responses
Quick responses, and great customer service!!
18. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Nicholas, thanks for feedback! We appreciate it!
Bad business practice
I notices when they have a sale they increase their prices. I took a screen shot of something I was going to buy but decided to wait for a sale. When they finally had one that same item was increased from $85 to $150 and was "discounted" to $107.. it's bad business.
25. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Danny, we're sorry to hear this. Could you please send an email to sales@hardtunedstore.com with some photos of what you mean so we can have a look into this one for you?
Thanks.
Great customer service and very quick…
Great customer service and very quick reply. I’m very impressed about this company. The product I received had a fault. A great customer friendly solution was proposed in less than 24 hours. Product design is amazing for all JDM fan!
18. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Marc, thanks for the kind words and we appreciate the support!
A1 Service
Customer service was super helpful. Gets back to be within minutes. Will be back here shopping again.
20. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey there, thanks for the feedback, we appreciate your support!
I wasnt sure my question was gonna be…
I wasnt sure my question was gonna be entertained since the product was purchased months ago, but they did. Overall great customer service
18. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Martin, thank you for your review! We hope you have a wonderful Christmas!
Hardtuned are amazing customer service!
Hardtuned are probably the best company to have provided great customer service as I needed to return an item that wasn’t the right fit. Even though the item was out of stock and I could get the size I wanted they gave me a few options in place of this. Made the transaction so easy and was a pleasure to deal with. Thanks for being such a great company!! X
20. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Lily, thanks for your kind words! We really appreciate it and hope you have a lovely Christmas!
I had some problems with one of the…
I had some problems with one of the jacket I bought, but the customer service was really helpful. Got an answer the same day that I reached out.
19. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey there, thanks for your kind words! We really appreciate it :)
Feple e magliette
Ottime felpe e magliette, le uniche cose negative sono spedizione e la dogana, consiglio Hardtuned. Grazie di tutto
25. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Bonato, thanks for your kind words! We appreciate it
Horrible
Horrible, wanted an update on my order so i contacted customer service, they go on to say that they have lost my package?!?!??!?!?! two times already… very disappointed
17. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hi Faith, we're sorry to hear this.
Originally, the package was returned to us due to an address inconsistency and we reached out to you regarding the returned package. We then posted out the replacement package and when you reached out to us regarding the second time we posted the package, we did some investigating and it came to our attention that the couriers had deemed it lost in transit. We do apologise for this inconvenience and we have since refunded you for the now sold out items in your order and organised a replacement package to be expressed shipped to you at no extra charge.
Due to the time of year, it's not uncommon for packages to get lost in transit and we do aim to come to resolution as quickly as we possibly can. As you originally sent the first email on a Saturday here for us, we responded on our next working day which is Monday and we came to an agreement together.
We do hope this clears up any confusion that has occurred.
Brilliant A+
Brilliant company to deal with.
I have bought from them about 6 times.
Everything's top quality, post is fast.
I agree, Bianca is amazing 😁
Will be purchasing again tomorrow!
15. marraskuuta 2023
Oma-aloitteinen arvostelu
Amazing customer service
Easy to order off of the website. Exchange process was made incredibly smooth by Bianca's amazing customer service. It was my first time ordering from Hardtuned and I've had such a great experience! 10/10 would recommend.
10. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey there - thanks for the kind words! We will be sure to pass them on to Bianca :)
customer service review
My order got stuck in customs so I contacted your customer service team.
A member of your help team was a massive help and kept me up to date with everything that went on. They were incredibly friendly and very helpful. I definitely will be purchasing from Hardtuned again in the future
9. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Christopher, thank you so much for the kind words! We appreciate you taking the time to leave a review!
Bianca went above and beyond
Bianca went above and beyond. She turned my bad experience into a good one. I thought hardtune would fob me off but Bianca didn't.
5*
25. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Waseem - thanks for the kind words! We will be sure to pass this on to Bianca.
When I received wrong item hat
Customer support 10 out of 10! I received wrong hat but they listened my issue and they resolved it to gave me correct one hat. I really appreciate it!
10. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Ivan - thank you so much for the feedback and the kind words! We appreciate it
Helpful and friendly support team
Received a faulty product from a third party seller but Hardtuned were more than happy to help and sort out a replacement, even covering shipping costs. Support team was quick to reply and very friendly. Bianca was super helpful through the process!
17. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey there - thanks for the kind words! We really appreciate it!
Best Customer Service
Honestly the best customer service I've ever received.
Had an issue with the jacket I ordered so they sent a replacement straight away.
Bianca was exceptionally helpful, even going above and beyond to personally pack my order, ensuring there were no issues with the product.
100% recommend this company.
1. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Hardtuned
Hey Connor - thanks for the kind words!
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