Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Att betala för det roliga blir mindre kul när kvaliten är så dålig….aldrig haft strumpor med som genomgående kass kvalité! Hål på varenda häl efter kort tids användning. Urkasst!

Saanut 2/5 tähteä

Bestilte varer 26.10.25. Fikk beskjed 29.10.25 at varene var pakket og klar til sending. 06.11.25 purrer jeg på informasjon via chatboxs. Utrolig ubrukelig denne. Fikk standard svar etter... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Wij hadden twee paar gekregen met twee verschillende maten. Wat op zich jammer was voor mijn partner, ik kan ze wel nog dragen. We hebben dit gemeld bij de klantenservice en die waren heel begripvol.... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Guten Tag, ich habe mich an den Support gewandt, weil ein paar Socken aus der Bestellung gefehlt haben. Leider hat sich ihr Support Mitarbeiter mit respektlosigkeit und irgendwelchen Behauptungen mit... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike
  2. Lastenvaateliike

Yrityksen kirjoittama

Happy socks started in the spring of 2008. Two friends had a vision: to spread happiness by turning an everyday essential into a colorful design piece with a rigid standard of ultimate quality, craftsmanship and creativity. A concept now brought to perfection by the Happy Socks collective of creators. Today Happy Socks are sold in more than 90 countries and on every continent. Happy Socks features an almost endless variety of models and designs, using a broad spectrum of color combinations and original patterns. Simply put: there's a pair of high-quality socks and underwear for every occasion, mindset and style.


Yhteystiedot

2,1

Välttävä

TrustScore 2/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 97 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I couldn’t be more impressed with Happy…

I couldn’t be more impressed with Happy Socks! Their socks are a perfect blend of style, comfort, and durability. The quality is outstanding – the material feels soft yet sturdy, ensuring they last through countless washes without losing their vibrant colors or shape.

The designs are truly unique and bring so much joy to an otherwise mundane wardrobe staple. Whether you’re dressing up or going casual, there’s a pair for every mood and occasion. They’re not just socks; they’re a statement piece that adds personality to any outfit.

11. tammikuuta 2025
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Andreea,

Thank you so much for your kind words and great review, we really appreciate it.

We are super happy to hear how much you love styling your Happy Socks, and we agree, there really is a pair of Happy Socks for everyone :)

The Happy Crew

Saanut 4/5 tähteä

Leuke sokken, maar slechte kwaliteit, gelukkig wel goede service.

Sokken zien er leuk uit. Maar kwaliteit is slecht. Na 2 keer dragen was de sok al kapot op de naad.
Nu kunnen productie foutjes altijd gebeuren.
Maar gelukkig hebben ze goede service en heb ik weer een paar mooie nieuwe Happy Socks gehad.

12. tammikuuta 2025
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi there,

We are so sorry to hear that your recent Happy Socks products are failing you. We stand by our quality and this is not the experience we want any of our customers to have.

I can see that our customer support team has been in touch via email, and helped with a solution.

If there is ever anything else we can help with, our support team is available 24/7 via support@happysocks.com.

The Happy Crew

Saanut 1/5 tähteä

Ware nicht erhalten - kein Support

Ich habe die bestellten Socken nie erhalten. Kein Support seitens Happy Socks trotz mehrmaliger Urgenz. Werde dort nie wieder etwas bestellen.

1. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Sabine,

We are so sorry to hear that your emails were not answered. Unfortunately it seems as though they were not being delivered to us, so sorry about that.

I can see that in the meantime, our customer support team has reached out to you and helped you to find a solution.

The Happy Crew

Saanut 1/5 tähteä

Sizes are totally wrong - expensive to return

Sizes are totally wrong. I wear UK size 9 and purchased size UK 7.5-11.5 in 3 gift sets and one individual pair. All 3 gift sets are way larger than the size, with the heel up the back of my foot. To add insult to injury, to return them I had to spend almost £16 to return them to Sweden. I suspect they make it a deliberately unappealing and expensive option to return the product. At the prices they charge, I would have expected like most premium brands, there would have been a no-cost, no-quibble return policy. I have gone from loving the brand to hating it and will NEVER BUY HAPPY SOCKS AGAIN. A very UNHAPPY customer.

Update 25.04.2025 As Happy Socks supposedly reached out to me as per the text below, I made contact with them to see what they wanted to discuss. The first reply I received was, in summary, I see we have issued your refund so this matter is closed. I replied to that, asking again why they had reached out to me. I then received a more complete response but it simply doubled-down on their position and said that their website encourages people to “engage” with their customer team before returning items for a refund. I didn’t see anything encouraging me to engage with their customer team. If I could change my review to ZERO stars, I would.

31. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Arthur,

We are so sorry to hear that you are not happy with your recent Happy Socks purchases.

We have contacted you via Trustpilot for some more information but unfortunately have not heard back from you.

You can reach out to us via support@happysocks.com where our support agents are available 24/7 and are happy to assist.

The Happy Crew

Saanut 1/5 tähteä

Poor Quality: Hole after a single use.

After a single wear there is a hole on not one, but two pairs of Happy Socks I received for Christmas.

Very disappointing given the price point, it seems that cheaper materials and manufacturing methods have been adopted as opposed to what you used to get.

I would recommend people look elsewhere.

31. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Dave,

We are so sorry to hear about the quality issues with the Happy Socks that you received for Christmas.

We would of course like to put this right for you and have reached out to you via Trustpilot for more information. However we have not heard back from you.

We stand by our quality and want our customers and anyone who receives our socks to be happy. Please reach out to us at support@happysocks.com where our agents are available 24/7 and will be able to help you with a solution.

The Happy Crew

Saanut 1/5 tähteä

Top quality has become rubbish.

Top quality has become rubbish.

They are trading on a brand and used to make decent quality product now it is just the same indistinguishable fast fashion garbage everyone else makes.

29. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Ben,

We are so sorry to hear that you're not happy with the Happy Socks products you have bought.

We would love to put this right for you, and so we have asked for more information via Trustpilot, but unfortunately haven't heard back from you.

Please contact us via support@happysocks.com, where our support agents are available 24/7 to help you with a solution.

The Happy Crew

Saanut 5/5 tähteä

Made in Europe

Review only based on that the socks are made in Europe. Which I like when most clothes are made in China.

25. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Peter,

Thank you for your review.

Its great to hear that our socks make you happy.

The Happy Crew.

Saanut 1/5 tähteä

Absolument pas fiable.

Délais de livraisons non respectés, cadeau de fait complétement inutile... La politique de retour n'étant pas gratuite, le retour coute aussi cher que la commande. Dommage, les designs sont sympas mais plus jamais.
Edit : Juste pour préciser suite à la réponse d'Happy Socks, j'avais déjà contacté le service clients avant d'ajouter mon avis. Ceux-ci m'ont juste dit qu'ils ne pouvaient rien faire pour moi et qu'il fallait retourner les produits à mes frais pour me faire rembourser...

30. marraskuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Isabelle,

We are so sorry to hear that you're not happy with your Happy Socks experience.

We would love to put this right for you, and so we have asked for more information about your feedback via Trustpilot, but unfortunately haven't heard back from you.

Please contact us via support@happysocks.com, where our support agents are available 24/7 to help you with a solution.

The Happy Crew

Saanut 1/5 tähteä

Effettuato ordine con consegna veloce…

Effettuato ordine con consegna veloce per evitare inconvenienti (2-4 giorni 10 euro spedizione) siamo al sesto giorno del pacco manco l'ombra

Chat automatica inefficiente, recapito telefonico inesistente

23. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Fabio,

We are so sorry to hear that your order was lost in the post!

I can see that you have been in touch with our customer support team and they have helped you with a solution for this.

Our customer support team is always available 24/7 via support@happysocks.com or via our chatbot, but I apologise if you feel that the chatbot didn't work for you.

The Happy Crew

Saanut 1/5 tähteä

Happy Socks make you unhappy

Wouldn't recommend Happy Socks to anyone unless you want to become very unhappy. Great designs, look good on the shelf but rubbish to put on. Too tight for recommended foot size and a real effort to put on. Result is a hole where you've had to pull so tight your finger goes through the material.

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Mike,

We are so sorry to hear that your socks were too tight, despite being the correct size!

I can see that our customer support team has reached out to you and are working on finding a suitable solution for you.

If there is ever anything else we can do to help you, our customer support agents are available 24/7 via support@happysocks.com.

The Happy Crew

Saanut 1/5 tähteä

Awful Customer Experience

I made an order last night and as soon as I paid I realised that with the standard delivery I might not get on time for Christmas. I immediately reached out to support within 2 min and they replied within 5 min saying that they will request a cancellation. This morning I received an email that the order was unfortunately packed ancd theu couldn'tcancel my order. How is it possible that the order is packed in less than 10 min?????
Very disappointing experience. I will have to return them of course and I'm not interested in buying from them anymore.
Very poor customer experience

11. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Ana,

We're sorry to hear that you aren't happy with your experience with us!

We state on our website, and when we replied to you, that we can't guarantee that we can cancel an order. In your case the order had gone too far in the picking and packing process at our warehouse when they saw your cancellation request, and therefore it wasn't possible to cancel it. We will, however, see how we can improve this process going forward.

Kind regards,
The Happy Crew

Saanut 1/5 tähteä

Visited your store at Ashford Kent…

Visited your store at Ashford Kent outlet.
Two staff stood behind the counter talking. Didn’t greet me or ask if I wanted help.
I work in the retail industry at the airport. Certainly not good in my book 😔

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Debbie,

Thank you for your feedback.

We always want our customers to have the best possible shopping experience, and I am so sorry to hear that you had a bad experience in one of our stores.

Your feedback has been passed on to the relevant team, so we can make sure this doesn't happen again.

The Happy Crew

Saanut 1/5 tähteä

Socken kamen nie an

Habe Socken bestellt die nie an kamen. Support schlecht erreichbar und nur englisch. Auf Anfrage sagte man das die Bestellung verloren gegangen ist. Toll

6. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Axel,

We are so sorry to hear that your recent Happy Socks order was lost in the post.

I can see that you have been in touch with our customer support team and they have helped you with a solution for this.

Our customer support team is available 24/7 via support@happysocks.com

The Happy Crew

Saanut 1/5 tähteä

Bestellung super, Rücksendung Mist

Bestellung super schnell, aber Leute, mal ernsthaft. KEINE kostenfreie Rücksendung? Wie erbärmlich ist das bitte? Bei so einem großen Unternehmen kann man das ja wohl erwarten, zumal man diese auf eigene Kosten nach Stockholm(!) zurück schicken darf. In einem Geschäft vor Ort kann man die Socken nicht umtauschen. Was für ein Blödsinn. Was für ein schlechter Service. Nie wieder online ! Ist ja wie im Mittelalter.

9. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi there,

We sincerely apologise for the frustration caused by our returns policy.

However, as stated in the policy in the FAQs on our website and in our T&Cs, we do not currently offer free returns.

We are always aiming to improve the shopping experience for our customers, so your feedback will be passed on internally to the relevant team so that it can be taken into consideration in future discussions about free returns.

The Happy Crew

Saanut 5/5 tähteä

Ottimo

Ottima qualità. Spedizione rapida.

2. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Anna,

Thank you so much for your review!

We are super happy to hear that you have had a great experience with Happy Socks.

The Happy Crew

Saanut 1/5 tähteä

My order never came

Lovely website, lovely socks to choose from but the service is awful. Bought a selection of socks for my friend and socks never came. I had to contact twice, first time I was told to wait ANOTHER 5 days and socks never came. The estimated delivery time is already slow. No updates and the tracking link didn't work.
Contacted them again and they have now agreed order has been lost and will issue a refund - 3 weeks after I ordered the item. I will never order from them again.

26. marraskuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Dee,

We are so sorry that your order was lost in the post, and that you are not happy with the service that you received from our customer support team.

We are always looking for ways to improve our customers' experience, and we will pass your feedback along to the team so we can ensure cases like yours are resolved more efficiently in the future.

Our sincere apologies for the frustration this has caused.

The Happy Crew

Saanut 1/5 tähteä

La qualité est de moins en moins…

La qualité est de moins en moins bonne... Je prefère acheter les chaussettes de grande surface!

2. joulukuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Agathe,

We are so sorry to hear that the quality of your Happy Socks is not meeting your expectations.

We would love to put this right for you, and so we have asked for more information about your feedback via Trustpilot, but unfortunately haven't heard back from you.

Please contact us via support@happysocks.com where our support agents are available 24/7 to help you with a solution.

The Happy Crew

Saanut 1/5 tähteä

Håller med andra som skrivit här om…

Håller med andra som skrivit här om dålig kvalite och så tunna att man ser helt igenom det svarta.
Tror inte de håller mer än 3-4 gånger så blir det säkert som även andra här skrivit, hål i dom.
Ångrat köp!
Synd att jag inte läste recensionerna här innan köpet!

28. marraskuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Stina,

We are so sorry to hear that you have had quality issues with your most recent Happy Socks purchases.

I can see that a member of our support team has been in contact with you to help with a solution, but we are still waiting for a reply.

We stand by our quality, and of course want to make this right for you. Please reach out to us via support@happysocks.com where our support agents are available 24/7 to help you to find a solution.

The Happy Crew.

Saanut 2/5 tähteä

Lustiges Design aber schlechte…

Lustiges Design aber schlechte Qualität.
Ich habe echt viele HS und muss leider feststellen, dass die Socken sehr schnell verschlissen sind.
Billige Kopien halten mittlerweile leider länger.

Ich denke die Produktion wurde irgendwann "optimiert" und darunter hat die anfängliche Qualität leider gelitten.

Ich brauche dringend neue Socken, da meine mittlerweile alle verschlissen sind, jedoch werden das dann wohl keine HS werden, sondern die Kopien.

Schade drum

1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi Mike,

We are so sorry to hear that your recent Happy Socks purchases don't meet your quality expectations. This is not at all the impression that we want our customers to have.

I can see that one of our customer support agents has reached out via email to help with a solution, but we haven't heard back from you.

Our support team is available to help 24/7 via support@happysocks.com. Please reach out and we will be more than happy to help you put this right.

The Happy Crew

Saanut 1/5 tähteä

My experience with Happy Socks Portugal was disappointing

Recently, I purchased what I thought was a Happy Socks product from a website I now suspect is fraudulent: wwwhappysocksportugalcom. Concerned, I reached out to the official Happy Socks customer service to confirm the legitimacy of this retailer.
Unfortunately, their response was disheartening. Not only did they refuse to verify the legitimacy of the website, but they also took the opportunity to suggest I spend more money on their official website. This gave me the impression that Happy Socks cares more about profits than protecting their customers or maintaining their brand's reputation.
For a brand as well-known as Happy Socks, I expected:
More responsibility regarding who sells their products.
A more empathetic approach, helping customers avoid scams, especially when the brand’s image is at stake.
I strongly advise everyone to be extra cautious when buying Happy Socks products outside of their official website. Personally, I am very disappointed with the lack of support.

20. marraskuuta 2024
Oma-aloitteinen arvostelu
Happy Socks-logo

Vastaus yritykseltä Happy Socks

Hi There,

Our most sincere apologies that the service that you received from our customer support team did not meet your expectations.

We want to assure you that we do take these issues very seriously and investigate all potential fraudulent Happy Socks websites. As you mentioned in your feedback, the best place to order Happy Socks online to guarantee authenticity is via our official website.

If you do suspect that you have been the victim of a scam from a fraudulent Happy Socks website, please contact your bank ASAP for assistance.

The Happy Crew

Trustpilot-kokemus

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Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

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