Att betala för det roliga blir mindre kul när kvaliten är så dålig….aldrig haft strumpor med som genomgående kass kvalité! Hål på varenda häl efter kort tids användning. Urkasst!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bestilte varer 26.10.25. Fikk beskjed 29.10.25 at varene var pakket og klar til sending. 06.11.25 purrer jeg på informasjon via chatboxs. Utrolig ubrukelig denne. Fikk standard svar etter... Näytä lisää
Yritys on vastannut
Wij hadden twee paar gekregen met twee verschillende maten. Wat op zich jammer was voor mijn partner, ik kan ze wel nog dragen. We hebben dit gemeld bij de klantenservice en die waren heel begripvol.... Näytä lisää
Yritys on vastannut
Guten Tag, ich habe mich an den Support gewandt, weil ein paar Socken aus der Bestellung gefehlt haben. Leider hat sich ihr Support Mitarbeiter mit respektlosigkeit und irgendwelchen Behauptungen mit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Happy socks started in the spring of 2008. Two friends had a vision: to spread happiness by turning an everyday essential into a colorful design piece with a rigid standard of ultimate quality, craftsmanship and creativity. A concept now brought to perfection by the Happy Socks collective of creators. Today Happy Socks are sold in more than 90 countries and on every continent. Happy Socks features an almost endless variety of models and designs, using a broad spectrum of color combinations and original patterns. Simply put: there's a pair of high-quality socks and underwear for every occasion, mindset and style.
Yhteystiedot
Karlavägen 102, 115 26, Stockholm, Ruotsi
- support@happysocks.com
- www.happysocks.com
2,1
Välttävä
1 t. arvostelua
On vastannut 97 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sämre kvalite
Sämre material, hårdare, sämre stretch, tunnare och överlag sämre kvalité än tidigare och mindre i storlek, synd blir nog inga fler för min del! Skiljer kvalitén åt beroende på vilken typ av modell/utgåva det är?
11. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi David,
I'm very sorry to hear that you've had issues with your newest socks:-(
We stand by our quality and have written to you via support@happysocks.com to try and get a deeper understanding into which models you are referring to so we can have a closer look.
Thanks for your feedback!
Kind regards,
//The Happy Crew
Enshittification of happy socks
Enshittification of happy socks - older models seemed to have more natural fibers and despite that, are more elastic and generally more durable that the newer versions (old versions with printed white logo on the bottom, newer ones have the logo directly in the fabric). I've been a loyal customer for years, the prints are still very nice but the quality is lacking. Plenty of other fish in the sock market.
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi there Sandra,
Thank you for sharing your honest feedback — and for being a long-time Happy Socks customer. We’re sorry to hear that the newer versions haven’t met your expectations in terms of durability and feel. Your comments are important to us and are shared with our product team.
If you’re open to it, please reach out to us at support@happysocks.com so we can take a deeper look into your experience and see how we can help.
Kind regards,
//The Happy Crew
I always loved this brand!!Nit anymore
I always loved this brand!!it was fun design and GOOD quality.
They last forever.but before Christmas I went to buy me few new pairs of happy socks 🧦..
Soooo disappointed 😔☹️!Poor quality.The fabric is thinner and got less cotton!! That was the last time that I purchased the brand.Not for the price ☹️😔
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Spacy,
I'm very sorry to hear that you've had issues with your latest order:-(
We stand by our quality and have asked you to provide us with more information here via Trustpilot, so that we can identify your order in our system and have a deeper look at the issue.
However, we haven't received the necessary details, so please get in touch with support@happysocks.com so that we can help you out.
Kind regards
// The Happy Crew
Terrible customer service
Terrible customer service. Purchased in store whilst visiting London (live in Leeds) as a gift. They have ripped as soon as put on. Emailed customer service - explained several times repeatedly that I purchased in store and could not return there as do not live in the area, customer service would not assist, kept stating must go to store. How?!?! A train to London for a sick return? Surely we are not the only people who purchase and live out of area. Rediculous, won’t ever buy again and will be reporting to trading standards.
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi there,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been.
We reached out to you via Trustpilot to request some additional information so that we could look into this further, but unfortunately we haven’t heard back yet. Without those details, we’re unable to investigate the case properly, I'm afraid.
We’re more than happy to take a closer look and help find a solution if you’re able to get in touch with us. Please feel free to contact our customer care team at support@happysocks.com and ask to be escalated to HQ and we’ll do our best to assist!
Kind regards,
//The Happy Crew
Pessima esperienza d'acquisto
Pessima esperienza d'acquisto. Fatto acquisto il 12 dicembre e mai ricevuto nulla. Servizio clienti gestito da un BOT completamente inutile.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Alessandro,
I'm sorry to hear that you've had a negative experience with us!
Unfortunately December is a very busy month for the postal services, and the delivery can therefore take longer than usual. I can see that you've been in touch with our support team and that they have taken the appropriate action with your order.
Kind regards
// The Happy Crew
Daughter bought me a pair for Christmas…
Daughter bought me a pair for Christmas so poorly made all the stitching underneath is fraying certainly not going to last long and there not cheap
25. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi there,
Thank you for providing us with additional information and for bringing this to our attention.
We take quality concerns very seriously, and we’re truly sorry to hear about your experience — especially as this was a Christmas gift from your daughter.
We’ve reached out to you via our support chat, and we’re currently working on finding the best possible solution to remedy the situation.
Thank you for your patience, and we appreciate you taking the time to share your feedback with us.
Kind regards,
//The Happy Crew
Delivery package empty.
I ordered 2 pairs of socks via "Buy With Amazon", with a promised delivery date of December 24th. It was to be a Christmas gift. I received an Amazon delivery, but the package was empty. Literally a bag with nothing in it. Amazon took care of the refund promptly, but I suspect this was a Happy Socks error.
24. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Eric,
Thank you for reaching out and for explaining what happened — we completely understand how disappointing this must have been, especially since the order was intended as a Christmas gift.
For orders placed via Buy with Amazon, the items are picked, packed, and shipped directly from Amazon’s own warehouse, not from Happy Socks. This means that unfortunately, the issue with the empty package did not occur on our side.
That said, we’re very glad to hear that Amazon handled the situation promptly and issued you a refund — that’s exactly what should happen in cases like this.
We truly appreciate you taking the time to let us know, and we’re sorry for the inconvenience you experienced. If you decide to order from us again directly, we’d of course be happy to help make sure everything goes smoothly.
Wishing you a wonderful day despite the hiccup.
Kind regards,
//The Happy Crew
Servizio clienti inesistente
Effettuato ordine il 14 dicembre, il sito diceva “consegna entro Natale”… al 23 dicembre non ho nessuna notizia del mio pacco che risulta spedito il 16 dicembre. DHL da informazioni ferme al 19 dicembre.
Ma soprattutto HAPPY SOCKS non risponde alle mail di richiesta informazioni.
Evidentemente vogliono perdere clienti. MAI PIÙ.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Silvia,
I'm very sorry to hear that your order has been affected by shipping delays. Unfortunately this is a very busy period for all postal services, and it can therefore take longer than normal.
I can see that you're in touch with our support team, and I assure you that they will find a suitable solution for you.
Kind regards
// The Happy Crew
Ho fatto il mio ordine il 7/12..
Ho fatto il mio ordine il 7/12... il mio pacco doveva arrivare entro 8 giorni lavorativi... quindi oggi.
in realtà il mio pacco è fermo in germania dal 12/12.
ho provato a contattare il supporto ma non mi risponde più da una settimana.
chiamo dhl non sa perchè il mio pacco sia fermo in germania. tutto ciò è ridicolo.
ovviamente mi dice di contattare happy socks che non mi risponde più.
come si fa a parlare con qualcuno?
se non ricevo nessun aggiornamento entro lunedì chiederò il reso
7. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Martina,
I'm very sorry to hear that you've had issues with your order! We've asked you to provide us with more information here via Trustpilot, so that we can identify your order in our system. However, we haven't received the necessary details, so please get in touch with support@happysocks.com so that we can help you out.
Kind regards
// The Happy Crew
In Sweden the website is a scam
In Sweden the website is a scam, do not buy from dot se go to the uk website to have a safer experience!
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Morgana,
I'm very sorry to hear that you've had an issue with the website. Unfortunately I can't find an order with your details in our system and I also can't see that we have any emails from you in our support system. Are you sure that you placed the order on www.happysocks.com? I'm afraid we don't have a website ending with .se, but please get in touch with support@happysocks.com so that we can try to understand what has happened.
Kind regards
// The Happy Crew
Awful Customer Service and Experience
I placed an order with Happy Socks for multiple items, all of which were shown as in stock on the website. Shortly after, I received an email stating that one of the items was actually out of stock. I immediately went to live chat to cancel the entire order since I was no longer going to receive everything I paid for. Live chat was closed even though it was within their stated opening hours, so I had to email instead.
Two days later I received a generic email telling me how to return items, even though I had not received anything. I had clearly asked to cancel the order, not return it. I was then told that I could not cancel and that I would have to wait for the delivery and pay to ship everything back myself. I was also sent an email claiming that they had already informed me of the cancellation, which was the same email I had replied to requesting the cancellation, so that explanation made no sense.
After going back and forth with two unhelpful customer service agents who kept giving me incorrect information, I tried live chat again. Only then did I finally receive the refund I should have been given in the first place.
This entire situation was caused by their own stock issue, yet I was repeatedly told I had to deal with the consequences and pay extra shipping. The service was unprofessional, confusing and unnecessarily stressful. Please avoid this company because they take your money even when the mistake is on their side.
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Lena,
Very sorry to hear that you've had such a negative experience! We have asked you to get back to us with more information, so that we can identify your order and support conversations in our systems, but unfortunately we haven't heard back from you. I therefore ask you to please get in touch with support@happysocks.com so that we have a chance to understand where things went wrong and how we can improve things.
Kind regards
// The Happy Crew
Missing order- no response
I've bought Happy Socks as a Christmas present for three people. The tracking on the parcel hasn't updated in over a week and I can't get any kind of response from customer service despite their promises to reply within a day
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Tiernan,
Very sorry to hear that there were delays with your delivery! I'm afraid it's busy times for both the postal services and for us, so that's why you had to wait a few more days extra to get a reply from our support team.
I can see that your order looks to have been delivered last week, so I hope this is correct - otherwise please reply to the email from our support team so that we can take action.
Kind regards
// The Happy Crew
Styr unna!!!
Styr unna!!!
Bestilte og betalte for varer. Etter lang kom varer, men det manglet en 4 pk gaveeske med sokker. Har vært igjennom chat, sendt flere mailer, men de gidder ikke å svare engang.
Aldri mer........
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi,
I'm sorry that one of the items you bought was missing from your package! I also apologise that you had to wait longer than usual from a reply from our support team, but unfortunately it's a busy period so it can therefore take a bit longer. I can, however, see that action has now been taken and that you've been refunded for the missing item.
Kind regards
//The Happy Crew
Sehr schlechte Qualität
Die Socken sind bunt und gefallen daher. Doch qualitativ sind sie sehr schlecht, da sie schnell kaputt gehen, Löcher haben.
Bin sehr enttäuscht und werde mir keine mehr bestellen.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Chris,
Thanks for your review and I'm very sorry to hear that the socks are failing you and that certainly isn't the experience we want our customers to have!
I can see that our support team has reached out to you to get more information, but unfortunately we haven't heard back and therefore we haven't been able to find a solution for you. Please take a look at your email inbox and get back to our support team and we promise we'll take action.
Kind regards
// The Happy Crew
I ordered from Happy Socks during Black…
I ordered from Happy Socks during Black Friday (27th November), thinking it would be an easy Christmas gift. Tracking showed one delivery attempt on 4th December, but I received no card, no email, no notification whatsoever.
When the parcel didn’t arrive, I had to contact customer service myself only to find out the order had already been returned to the company. Nobody bothered to inform me.
To make things worse, if I want to reorder, I’m now expected to pay full price because the Black Friday deal is over — as if it’s my fault they failed to deliver the item. The company clearly doesn’t care about customers at all.
Absolutely awful experience. I won’t be buying from Happy Socks again.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi,
We're very sorry that you've had issues with the delivery of your order, and this is definitely not the experience we want our customers to have!
Unfortunately we can't find an order with your email address in our system, and we also can't see that you've been in touch with our support team with this email address. It would therefore be great if you can get in touch with support@happysocks.com with your order number, so that we can make sure to help you out.
//The Happy Crew
Vastaus yritykseltä Happy Socks
Hi,
We're sorry that you've had issues with your order, and I can see that you've been in touch with our support team and that you have found a solution.
Apologies for the inconvenience!
//The Happy Crew
plötzliche Bestellstornierung/ inkl Update
Ich habe an Black Friday zwei Socken als Wichtelgeschenk im Angebot gekauft.
Meine Bestellung wurde dann plötzlich seitens Happy Socks storniert, nsch 4 Tagen???!
Nun musste ich die Bestellung nochmal OHNE Rabatt aufgeben, eine absolute Frechheit und 0 Hilfestellung vom Support.
Anpassung:
Der Support hat sich gemeldet und eine super Hilfeststellung geleistet. Bei der Zahlungsmethode Twint wird die Bstellung autom. storniert wenn der Versand nicht innert 7 Tagen stattfindet.
Ich würde empfehlen dies zu vermerken im Warenkorb.
Vielen herzlichen Dank an den Support und für meine gratis Bestellung. :-)
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Laura,
I can see that you have been in touch with our customer support team regarding your order. It wasn't cancelled from our end, but it was the payment that was cancelled from Twint's end. So, it turns out you actually get this order for free :)
We apologise for the confusion and hope you enjoy your socks!
//The Happy Crew
Top, aber zu offensichtlich an Weihnachten
Ich liebe die Happy Socke! Design und Qualität immer top. Aber ist es denn zu Weihnachten nicht zu schaffen eine Verpackung zu wählen auf der nicht riesengroß und farbig der Markenname steht..?
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Stefanie,
Thanks so much for your positive review and we're so glad to hear that you love our socks! We don't have any non-branded gift boxes right now, but we'll take your feedback to our product team to see if it's something we can offer in the future :)
All the best
// The Happy Crew
Respektlos und ohne Lösung/Fehlender Artikel
Guten Tag, ich habe mich an den Support gewandt, weil ein paar Socken aus der Bestellung gefehlt haben. Leider hat sich ihr Support Mitarbeiter mit respektlosigkeit und irgendwelchen Behauptungen mit E-Mails, die er mir anscheinend gesendet hat, sowie Behauptungen, dass mein E-Mail postfach voll wäre, aus sämtlicher Verantwortung gezogen, eine Lösung zu finden. Zum Schluss wurde mir versichert, dass das fehlende paar bereits zurückerstattet wurde, was auch nicht stimmt. Ticketnummer:#79980.
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi Matz,
We're sorry that you had a negative experience when talking to our support team. We can see that there was a technical issue impacting the refund to be issued to you, but our support team has now fixed it and sent you another email. You should see the money back on your account within a few days.
We apologise for the inconvenience!
//The Happy Crew
Scammed and robbed
I bought a pack of three socks in a combo deal. It was advertised ON A SIGN— and I was also told by the cashier that it was 14,99 pounds for the pack. I later checked my card and she actually charged me 40 pounds. Since this was at the train station, I am unable to get my money back. This is especially disgraceful because each individual pack was 11,99, so buying the socks separately would have been 36 pounds. This is not a combo deal, this is theft, especially as I checked the price twice before buying. Absolutely disgusting.
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Happy Socks
Hi,
We're sorry to hear that you had a bad experience in a store selling our brand, as this is not the experience we want Happy Socks customers to get.
We have asked to get some more information from you here on Trustpilot, so that we can reach out to you in private, but unfortunately we haven't heard back. Please get in touch with support@happysocks.com so that we can try and investigate this more in depth.
Kind regards
//The Happy Crew
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.