Aran the engineer was a very friendly and c heerful lad, explained everything how to use the stair lift when he had finished, ,he had a problem to start with the installation but persevered and everything turned out brilliant very friendly and helpful , thank you Aran.

A prompt turnaround from order to delivery(much needed)
Cameron the fitter did his work with quite efficiency.
A friendly chap who explained how to operate the chair.
Highly recommended.

Cain came to service my mums stair lift today ,he was so nice and helpful, and went over and above, look forward to seeing him again

The whole process from start to finish with Halton stairlifts was professional and straight forward. On the day of the fitting Cameron phoned to give a clear time frame. He completed the process efficiently, explained everything so that I could understand it, which was helpful. He was respectful and courteous.

Carried out the job efficiently, was polite and knew what he was doing and well organised.

Great service arrived on time worked quickly with as little interference to family as possible. Explained everything fully. Would recommend to anyone.

I would definitely recommend this Guy .
He was so professional kind and I was really happy with his work
Michael was his name

Really fast, efficient and friendly response - quote and fitting in a week. Not 'pushy' but straightforward advice on the options. Went for a reconditioned Acorn stairlift and couldn't believe how quickly and professionally Stuart fitted the lift - less than 2 hours, no mess, no fuss. This is going to make such a difference to my life.

Quick installation by Stuart. Very clear and easy instruction and demonstration.

The whole experience was seamless, from the first phone call which was very informative and they were very polite and helpful. The surveyor Julie Clarke came to see us on a Sunday which was helpful as I work throughout the week and let us know when she was arriving and was punctual. Julie explained everything very clearly and answered any questions we had and was very professional in carrying out the quotation. Julie arranged for the installation of the stairlift which was within four days which was music to my wife's ears as she has not been able go to bed for the last week.

My stairliftt stopped working and Halton Stairlifts sent the engineers the same day. They worked well together and the problem was quickly sorted out. Both men were friendly and helpful.

Efficient, helpful and friendly

The speed of installation and the friendliness of James and Hohn the installers

Excellent attention to detail No hassle. Tried and tested on completion. Highly recommended. Very proficient engineer. 15th September 2026

Many thanks to Sean for fitting my stairlift today.
He arrived on time, after a long journey to get here,and he worked tirelessly and efficiently to put it place and explain how it all worked.
All done very neatly with minimum disruption!
Totally recommend!
Thanks again

Julie came today to conduct a quote for a stair lift. She was very professional, easy to talk to and very knowledgeable regarding all products. It was a pleasure meeting her today. All aspects of dealing with this company and purchasing a stairlift, have been positive and easy to do.

Very prompt response and appointment scheduled following initial enquiry. Everything was explained in detail by Geoff the representative that called. Installation date was agreed during this appointment so we knew there would be no delay in waiting for an installation date to be confirmed. Kane that came to undertake the installation was extremely helpful going above and beyond the service expected and thoroughly explained how the stairlift was to be used once installed. He was extremely tidy whilst undertaking the installation and removed any items that were not needed.

Stair lift fitted today. Happy with the service. The fitter Stuart was patient and kind when he fitted the stair lift.

From start to finish an excellent experience! Johnathon the guy who quoted was top notch incredibly friendly.

Jack who did the fitting , lovely guy very thorough.

Both are a credit to the company

DO NOT USE THIS COMPANY
If I could have given no stars I would have
My elderly parents had two stair lifts fitted last year and the year before. While purchasing they were told we buy these back if you don’t ever need them. That was a total lie.My step dad passed away unexpectedly so mum needed to go in a care home I contacted them for buy back Even though they fitted them they needed photos of them the seats the rails up and down view. All done through some link. This had to be two separate ones.
Within no time I had a reply. No we will not buy these back and we will charge £790 to remove them. That was a shock. I messaged back stating my displeasure about this and also to refund the tow service packages which has also been taken out at the sam stone as purchase. Someone called me he tried to go over the same thing again stating they were not buying these back! They already knew which ones they had so I have no idea why they made me photo them. Then he told me that the service contract (2 year ones) couldn’t be refunded as a service had been carried out.
If ever asked by anyone about this company I will tell them to never use them. You do not know what is around the corner go with a company that will really help you if needed