The butter yellow ceramic set brightens my whole kitchen. Beyond the color though it genuinely cooks beautifully. I barely use oil now and everything wipes clean with almost no effort.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I didn’t expect such even browning on vegetables. They get that nice caramelized look without sticking.
I bought this set when we downsized and needed something compact. It fits perfectly into one cabinet corner and nothing rubs against each other. Space saving but still stylish which i love.
Yritys on vastannut
One of the pans was damaged when arrived, box not damaged or paint work on pan, looks like damaged in production, photo sent straight away. Number of emails to them, each time was same excuse, they ar... Näytä lisää
Yritys on vastannut
3,8
Hyvä
400 arvostelua
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You will not like it but you will Love it.❤️
Honestly at first I was a bit doubtful and had this bad feeling that it might be just a scam yet I still took the chance to purchased it anyhow. The waiting period was the big challenge esp living in Spain for a few months only and the fact that you are also leaving in the coming months makes the situation more tense while waiting. It took many months before it reaches Spain and to my area where I lived. As to make the story short , the flaws lies in the courier in Spain. They did tried delivered it once only in my house but since I didn’t get any notice from them I didn’t know when and what time they will arrive. As per rule in any delivery companies , if you failed to deliver one time there is two more attempts you need to do before you send it to the sender. I received noticed from Gourmetific that there is a failed attempt delivery in my order. So I contacted the company who is holding my order and tried many times to cooperate with them in any ways so i can get my package and I’m giving them suggestions also on how to deliver it to me or on how I can get it from them. They promised me that i can pick it up to the designated store near my place and they will just give me notice when it’s ready for me to pick it up. So I was hopeful and i waited and waited until I could not wait any longer and called them again. To my surprised all I received from them is telling me that it’s on it’s way back to the sender and they cannot do anything about it. Frustrations hits me hard because all the efforts and hopes were all in vain. But Gourmetific upon knowing it, they helped me. When I told them if it’s possible to just send it to Norway instead then they said with no doubts that they will make it happen that it will arrive in Norway. They contacted the delivery company and let them send it to my home in Norway. They even given me a discount and refunded it to me while I’m still waiting for the arrival of my order in Norway. Thank you so much. I was so happy and full of relief seeing my orders when it arrived. The products are so nice and I just don’t like it but I Love it. I ordered the set of cookingwares. Everything from it’s pans, covers ,handles and lids it’s all perfect. It’s easy to use, easy to wash and it’s a nonsticky pans. Very light and you can really save space in your kitchen drawer. I am planning to buy again same set for our other home. Thank you and God bless this company more. 💕
6. huhtikuuta 2026
I use these on both gas and induction…
I use these on both gas and induction and they work great on both. No weird hot spots which used to drive me crazy.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
I didn’t expect such even browning on…
I didn’t expect such even browning on vegetables. They get that nice caramelized look without sticking.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
You made it incredibly difficult to…
You made it incredibly difficult to return the products I didn't want. It took over a month to get my refund
7. tammikuuta 2026
Vastaus yritykseltä Gourmetific
Hi Janine,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We completely understand how frustrating it must have been to go through a difficult return process and wait longer than expected for your refund — this is not the experience we aim to provide.
We’d really appreciate the opportunity to review this further and ensure everything has been handled properly. If there’s anything still unresolved, please feel free to reach out to us directly, and our team will be happy to assist you as a priority.
Your feedback is very important to us, and we are continuously working to improve our processes to prevent situations like this.
Best regards,
Gourmetific Support Team
All good
All good. Small issue with one item but was quickly resolved. Great product and excellent customer service.
27. maaliskuuta 2026
Vastaus yritykseltä Gourmetific
Hi Lynn,
Thank you so much for your kind feedback 😊
We’re really glad to hear that everything worked out well and that our team was able to resolve the issue quickly. It means a lot to us that you’re happy with both the product and the service.
We truly appreciate your support!
Best regards,
Gourmetific Support Team
Vastaus yritykseltä Gourmetific
Hi Chloe,
We’re really sorry to see this and to hear about your experience.
This is certainly not the experience we want any of our customers to have. Our Customer Retention Manager has reached out to you directly via email to better understand what happened and help resolve this for you as quickly as possible.
We truly value your feedback and would appreciate the opportunity to make this right.
Kind regards,
Gourmetific Support Team
Awful
Awful. I never got my order. And I tried to order two different times and never got the items. Horrible service too
5. maaliskuuta 2026
Vastaus yritykseltä Gourmetific
Hi Erin,
We’re very sorry to hear about your experience — this is certainly not the level of service we aim to provide.
Our Customer Retention Manager has reached out to you directly via email and arranged a resolution to make this right. We truly appreciate your feedback and the opportunity to improve.
Kind regards,
Gourmetific Support Team
Terrible product and terrible customer…
Terrible product and terrible customer service
28. tammikuuta 2026
Vastaus yritykseltä Gourmetific
Hi Barry,
We’re really sorry to hear about your experience.
Your feedback is very important to us, and we truly appreciate you taking the time to share it. Our Customer Retention Manager has reached out to you directly via email to better understand the situation and assist you further.
We’d really value the opportunity to make this right.
Kind regards,
Gourmetific Support Team
Incomplete order - unhappy
The box arrived (11 piece set) and there were no lids just handles. I have contacted customer service and have been told it will be investigated. There is nothing to investigate in my opinion as the set is incomplete. I have offered to return the box but have been told to be patient. Not good customer service!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Jane,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We completely understand how frustrating it must have been to receive an incomplete set, and this is certainly not the standard we aim to deliver.
A Customer Retention Manager has now personally reached out to you and taken over your case to ensure this is resolved properly. A reshipment has been arranged, and we’re working to make this right for you as quickly as possible.
We truly appreciate you bringing this to our attention — your feedback is incredibly important to us and helps us improve both our products and service.
Warm regards,
Gourmetific Support Team
Finally no more burnt centers
Made stir fry last night and nothing burned in the center like it used to. I think the even heating really makes a difference.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Prue,
Thank you so much for your wonderful feedback 😊 We’re so glad to hear that the even heating made a real difference — no more burnt centers!
It’s great to know your cooking experience has improved 💛
Thanks again for taking the time to share your experience!
Best regards,
Gourmetific Support Team
holds up to my chaotic cooking
Im not the most careful cook but these have held up really well. No scratches yet and I’ve used them daily.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Joss,
Thank you so much for your feedback 😊 We’re really glad to hear that the set is holding up well — even with daily use!
That kind of durability is exactly what we aim for 💛
Thanks again for sharing your experience!
Best regards,
Gourmetific Support Team
made eggs this morning and they just…
made eggs this morning and they just moved lol. didn’t stick at all. kinda satisfying tbh
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Brooke,
Thank you so much for sharing this 😊 We love hearing that your eggs didn’t stick at all — that smooth, non-stick performance is exactly what we aim for!
Sounds like a pretty satisfying start to the day 💛
Thanks again for taking the time to share your experience!
Best regards,
Gourmetific Support Team
I’ve had pans that get ruined quickly…
I’ve had pans that get ruined quickly but this one feels durable. Still looks clean and smooth. Hoping it lasts long.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Jade,
Thank you for your thoughtful feedback 😊 We’re really glad to hear that the durability and finish have stood out to you so far!
With proper care, your cookware is designed to maintain that clean, smooth performance over time 💛
Thanks again for sharing your experience — we hope it continues to serve you well!
Best regards,
Gourmetific Support Team
Useless and liars
For weeks I was asking for my frying pan to be exchanged as it had a long crack in it . The answer was always the same you are out of yr 28 days guaranteed. But it’s faulty! Still no . I came on here to give a negative review only to be contacted by the company to ask if I would take the review down. I said not a hope in hell! But Give me a new frying pan and I will happily do so , they said they would but have I received my new frying pan, NOPE!
Their customer service is actually shocking. I think when I got mine it was a bad batch as people were saying the same as me . I get that nothing’s perfect but admit to it and send our a new frying
pan!
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi there,
Thank you for taking the time to share your feedback — we’re truly sorry to hear about your experience and understand how frustrating this must have been.
We’ve carefully looked into this, but unfortunately, we were unable to locate your order using the information available under this username. We’d really like to investigate this properly and make things right for you.
If you’re open to it, we kindly ask you to reach out to us directly via email so we can review your case in detail. You’re also welcome to include a screenshot of your review or any previous correspondence to help us locate your order faster.
Once we receive your message, one of our Customer Retention Managers will personally take over your case to ensure it is handled with the attention it deserves. Our goal is to resolve this in the most appropriate and satisfactory way possible for you.
We truly appreciate the opportunity to make this right and hope to hear from you soon.
Warm regards,
Gourmetific Support Team
I like how evenly everything cooks now
I like how evenly everything cooks now. No random hot spots ruining food. That used to annoy me so much.
13. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Arielle,
Thank you so much for your kind feedback 😊 We’re so happy to hear that you’re enjoying the even heat distribution — no more frustrating hot spots!
It’s great to know it’s made your cooking experience more enjoyable 💛
Thanks again for taking the time to share your experience!
Best regards,
Gourmetific Support Team
I like how lightweight it feels but…
I like how lightweight it feels but still sturdy. Doesn’t feel flimsy at all. Easy to handle even when full.
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Eva,
Thank you so much for your lovely feedback 😊 We’re so glad to hear that you’re enjoying the lightweight feel while still finding the set sturdy and reliable!
Making cookware that’s both easy to handle and durable is exactly what we aim for 💛
Thanks again for taking the time to share your experience!
Best regards,
Gourmetific Support Team
Eggs literally slide off
Eggs literally slide off. I didn’t even believe that would happen tbh.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi there,
Thank you so much for your kind feedback 😊 We’re thrilled to hear that you’re enjoying the non-stick performance — that smooth, effortless glide is exactly what our cookware is designed for!
It’s great to know it made such a noticeable difference in your cooking experience 💛
Thanks again for taking the time to share your thoughts!
Best regards,
Gourmetific Support Team
Vastaus yritykseltä Gourmetific
Hi Holly,
We’re very sorry to hear about your experience, and we completely understand how concerning this must have been — especially when safety is involved.
This is not the experience we want for our customers, and we take this kind of feedback very seriously.
A member of our team has reached out to you directly to review your case in detail and work towards a proper resolution.
We truly appreciate you bringing this to our attention.
Best regards,
Gourmetific Support Team
Perfect for small kitchens
Perfect for small kitchens. Everything stacks so neatly and doesn’t take up space. I love opening my cabinet now lol.
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Kyra,
Thank you so much for your lovely feedback 😊 We’re so happy to hear your set is making such a difference in your kitchen!
Saving space and keeping everything neatly stacked is exactly what we designed it for — and we love that you’re enjoying opening your cabinet now 😄✨
Wishing you many more happy cooking moments ahead 💛
Best regards,
Gourmetific Support Team
Absolute rubbish
Absolute rubbish! Peeling inside pan. Discolouring outside. Handle is broken. All after less than 3 months use. You can’t test quality of durability from a 30 day warranty which should be a warning! I think KMart and Ikea provide better returns for cheaper purchases. Disappointment is an understatement!
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Lorna,
We’re truly sorry to hear about your experience and understand how disappointing this must have been.
The concerns you’ve mentioned are certainly not typical, and we would really like to take a closer look into this and support you in the best possible way.
Please feel free to reach out to our team at support@gourmetific.com
so we can review your case in detail and assist you accordingly.
Thank you for your feedback — we truly appreciate you bringing this to our attention.
Kind regards,
Gourmetific Support Team
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Lue lisää muunlaisista arvosteluista.
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