Customer service out of this world! I ordered a bundle and changed my mind to another right after completing the purchase, and the team acted on it super quickly so I got the exact pots and utensils I... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Love the product, it's my third set! First time I have a malfunctioning handle and the company needs me to send a video of the malfunction! Waiting to hear how this is resolved. Only reason for l... Näytä lisää
We ordered a bundle from Gourmetific. The order arrived within a few days and the quality was as good as expected. However, a griddlepan was missing. We wrote promtly (on a sunday evening) and recie... Näytä lisää
Yritys on vastannut
This is the most garbage product I’ve ever purchased. I bought a cream colored set, had for 3 weeks. TWO handles are broken, the pans are stained , chipped paint . Customer service is horrible. They a... Näytä lisää
Yritys on vastannut
Sääntöjen rikkominen
Cookware is incredible
Cookware is incredible. No complaints. However, I have a problem with the handles. Found out the hard way. If too close to open fire. ie gas stove, it can easily get scorched. (happened twice and the second time i purposely stayed away from flame but still got scorched) Therefore brings down the overall aesthetics of the cookware.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Francis,
Thank you for your honest feedback and for the kind words about the cookware itself.
We’re glad to hear you’ve been enjoying the performance of the cookware, but we’re sorry to learn about your experience with the handles. We appreciate you sharing this feedback, especially regarding use on gas cooktops, as insights like yours help us continue improving both our products and customer experience.
Thank you again for taking the time to leave your review and for choosing Gourmetific.
Warm regards,
Gourmetific Support Team
Delivered as promised
Delivered as promised. Item was very pretty. The handles work great. They’re lightweight and easy to handle. I have trouble holding on to the things with the weakness in my hands and because they were so light weight and the handles were easy to grip it made it easy for me to cook with them.
4. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Cheryl,
Thank you so much for sharing your experience!
We're especially happy to hear that the lightweight design and easy-to-grip handles have made cooking more comfortable for you. Creating cookware that is both functional and easy to handle for everyday use is incredibly important to us, so your feedback truly means a lot.
We're delighted to know the set arrived as promised and is helping make time in the kitchen easier and more enjoyable.
Thank you for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
Chipped and cracked after 1 month
Chipped and cracked after 1 month. Company won’t replace but offered $40 towards a new set.
No thanks
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Monique,
We're sorry to hear about your experience and understand how disappointing this must be.
We'd appreciate the opportunity to review your case again. Please reach out to us directly with your order details and any photos of the affected cookware so our team can take another look and see how we may be able to assist further.
Thank you for your feedback, and we hope to hear from you soon.
Warm regards,
Gourmetific Support Team
I was worried the coating would scratch…
I was worried the coating would scratch quickly because every non stick pan I’ve owned eventually starts looking rough. Been using this set daily for weeks and it still looks clean and smooth. Food slides around easily and nothing feels stuck on after cooking. So far it actually feels durable.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Liat,
Thank you for sharing your experience with us!
We’re especially happy to hear that the cookware has exceeded your expectations. Many customers have similar concerns about durability, so it’s wonderful to know that after weeks of daily use, the coating still looks smooth and performs just as well as when you first received it.
Thank you for choosing Gourmetific and for taking the time to leave your feedback. We truly appreciate your support!
Warm regards,
Gourmetific Support Team
I loved my set so much I went back for more
I loved my set. In fact, I bought two. One for the van, and one for home. However, one of the frypans quickly became discoloured. And the base never completely cleans as stated. I love that they are stackable. I love the detachable handles but feel my frypan may soon be unusable. After my review and a note from Gourmetific I contacted them. Their customer service has been excellent, offering some compensation for my disappointment and assuring me that the pan in question is still more than safe to use. The sets are lovely. I love the removable handles and how easy they are to wash and stack and my set in the van saves so much space. Just be aware you may see some discolouration over time.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
It's especially disappointing to hear this after initially enjoying your sets and purchasing more than one. We understand your concerns regarding the discoloration and cleaning performance of the frypan.
Unfortunately, we're unable to identify your order from this review alone. We kindly ask that you contact our Customer Support team directly with your order details so we can properly review the issue and determine the best way to assist you.
We would welcome the opportunity to look into this further and help find a solution.
Best regards,
Gourmetific Support Team
It’s over a month since I placed my…
It’s over a month since I placed my order, and my order isn’t completely delivered yet. The already delivered set of pots aren’t for heavy cooking, they are very light so I just avoid using them for serious cookings
6. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Islamiyat,
Thank you for sharing your feedback.
We're sorry to hear that your order has not yet been fully delivered. We understand how frustrating it can be when part of an order arrives later than expected, and our team would be happy to review the status of any outstanding items with you.
Regarding the cookware, our collections are intentionally designed to be lighter and easier to handle than many traditional cookware sets while still being suitable for everyday cooking. However, we completely understand that cookware weight is a matter of personal preference.
Please keep an eye on your inbox, as our team would love the opportunity to review your order and assist further.
Best regards,
Gourmetific Support Team
When my order came in all I received…
When my order came in all I received was the pans and lids. I also ordered the protective inserts which never came. Now one of the handles is stuck and won’t unlock so it’s broken. I won’t order anything from this company again.
6. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Larry,
We're sorry to hear about your experience. After reviewing your case, we can see that the investigation process was unfortunately delayed because the requested photos were received later in the process. However, now that we have the information needed, we'll be working to resolve this as quickly as possible.
Regarding the missing pan protectors, our team is actively reviewing the case and will provide an update shortly.
For the handle issue, if you're able to send a short video showing the handle sticking or failing to unlock properly, our Quality Control team will review it immediately so we can determine the best solution for you.
We appreciate your patience and the opportunity to make this right.
Warm regards,
Gourmetific Support Team
Great product.
The pans/handles are great. We got them for RVing. They stack, and the handles are removable - saving space.
Karen
6. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Karen,
Thank you so much for your wonderful review! 💛
We're delighted to hear that the cookware is working so well for your RV adventures. The stackable design and removable handles were created specifically to help save valuable storage space, so it's fantastic to hear those features are making a difference for you.
Thank you for choosing Gourmetific, and we wish you many happy travels and delicious meals ahead!
Warm regards,
Gourmetific Support Team
Love my sauce pan set
5. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Wendy,
Thank you so much for your review!
We're delighted to hear that you're loving your sauce pan set. Knowing that you're enjoying your cookware means the world to us.
Thank you for choosing Gourmetific, and we hope your set brings you many wonderful meals for years to come!
Warm regards,
Gourmetific Support Team
GREAT PRODUCT
After seeing the heavy advertising, we succumbed and bought a set.
When it finally arrived, we started using it immediately and were happy to find that our cookware was exactly as advertised.
It cooks and fries extremely well and the best part is the very easy cleaning afterwards.
We love our new Gourmetific cookware!
5. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Ivor,
Thank you so much for your wonderful feedback! 💛
We absolutely loved reading this. Especially hearing that the cookware matched your expectations after seeing our advertising.
We’re so happy to know you’re enjoying the cooking performance and easy cleaning experience, as that’s exactly what we aim to deliver for our customers every day.
Thank you again for your support and welcome to the Gourmetific family.
Warm regards,
Gourmetific Support Team
I really am enjoying my set of ceramic…
I really am enjoying my set of ceramic pots really convenient for storage
Easy to clean and use
5. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Barbara,
Thank you so much for your lovely feedback! 💛
We’re so happy to hear that you’re enjoying your ceramic set and finding it both convenient for storage and easy to clean and use.
That’s exactly the kind of everyday kitchen experience we hope to create for our customers. We truly appreciate your support and hope you continue enjoying many wonderful meals with your set.
Warm regards,
Gourmetific Support Team
The pan burnt the first time I used it…
The pan burnt the first time I used it to cook one steak, it’s being replaced but the fact I can’t even cook a steak is pretty bad
5. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Cherie,
We’re truly sorry that your initial experience with the pan was disappointing. We completely understand your frustration, especially after such a first use experience.
After reviewing your case, we can confirm that our team has already worked to fully cover this situation for you and provide a resolution as quickly as possible.
We genuinely appreciate your patience throughout the process and thank you for giving us the opportunity to assist you.
Warm regards,
Gourmetific Support Team
Handles faulty wouldn’t detatch took…
Handles faulty wouldn’t detatch took ages to get them to send replacement ones, still not sure these handles will last. If returned they deduct 15% and you have to pay package and postage also they don’t give you any address so difficult! Not impressed
4. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Gillian,
We’re sorry to hear you felt disappointed with your experience. After reviewing your case, we noticed our team had already reached out on May 14th with a solution regarding the handle issue, but we unfortunately never received a reply back. We kindly ask you to please check your inbox/spam folder for our previous message.
We also want to clarify that return instructions are always provided directly by our support team once a return request is confirmed through the process.
We truly appreciate your feedback and would still love the opportunity to help resolve this for you in the best possible way.
Warm regards,
Gourmetific Support Team
Great product
Great product. I bought it for my motorhome. I just wish I had ordered the set that had the dividers so they didn't make noise while traveling.
Thanks
Carla
4. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Carla,
Thank you so much for your kind review and support! 💛
We’re so happy to hear you’re enjoying your set for your motorhome adventures.
And that’s honestly such a great point about the dividers — especially while traveling. We really appreciate you sharing that feedback, and we’ll absolutely pass it along to our product team as ideas like this help us improve future collections.
Wishing you many amazing trips and delicious meals ahead 🚐✨
Warm regards,
Gourmetific Support Team
Unbranded, very unimpressive pans for restaurant kitchen
I bought a set of 4 titanium pans. Quite a long time for them to arrive from China. Unbranded, cheap pans, I can't be sure they are actually titanium as everything sticks to the frying pans. They look very much like restaurant pans, a little too large for home use. No branding, no markings nothing to indicate the different Hobbs they can be used for, nor how much liquid is in them with a scale on the inside. Bolt on handles, they look cheap. My other pans look good but these are unremarkable and a MASSIVE disappointment. The advertising on their website - the reviews, give the the impression it's was written with AI and total fiction in my opinion... I should have noticed the 'flowery' descriptive and over-the-top language! I bought them because they were cheaper than alternatives and regret it. Do not buy the titanium pan set!!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gourmetific
Hi Adam,
We’re sorry to hear that the cookware did not match your personal expectations.
However, we would like to clarify that the products received are the same products advertised on our website and are manufactured according to the listed specifications. Product appearance, weight, cooking feel, and design preferences can naturally vary from customer to customer.
We also respectfully disagree with the suggestion that our reviews or product descriptions are fictional. Gourmetific serves thousands of customers worldwide, and the reviews published on our website come from real customer experiences. While we understand and respect that your experience was different, it does not invalidate the experiences of other customers who genuinely enjoy and use our cookware daily.
That said, we do appreciate your feedback regarding markings, presentation, and sizing preferences, and we will share these comments internally with our team for future evaluation.
Thank you for taking the time to share your opinion.
Warm regards,
Gourmetific Support Team
Great concept but poor quality…
The idea of the pots and pans with removable handles is great, however, the handles chip the sides of the pans and the pans scratch and burn easily (when using their rubber utensils). Customer service was very hard to communicate with and I was told I would receive a refund for the damaged pans and for their shipping error and after constant reaching out on my part, I received a refund of $8 on nearly $1000 order 4 months later.
20. helmikuuta 2026
Vastaus yritykseltä Gourmetific
Hi Paula,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your honest feedback. Your comments have been personally reviewed by our Customer Retention team, and we completely understand your frustration regarding the product concerns and overall support experience.
A member of our management team has now reached out to you directly via email to better understand the issues in detail and review everything further with you personally.
We genuinely appreciate your feedback, as it helps us continue improving both our products and customer experience.
Warm regards,
Gourmetific Support Team
Great product
Great product. Love colours . Excellent addition to our RV experience.
Would definitly recommend.
13. huhtikuuta 2026
Vastaus yritykseltä Gourmetific
Hi Lynette,
Thank you so much for your lovely feedback!
We’re so happy to hear you’re enjoying the colors and that the set has been such a great addition to your RV experience. Knowing you’d recommend us truly means a lot to our team.
Thank you again for your support and for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
Vastaus yritykseltä Gourmetific
Hi Judith,
Thank you so much for your lovely feedback!
We’re so happy to hear you’re enjoying the flexibility from oven, to table, to fridge — creating cookware that fits seamlessly into everyday life is exactly what we hoped for.
We truly appreciate your support and thank you for choosing Gourmetific!
Warm regards,
Gourmetific Support Team
These are the best inventions sliced…
These are the best inventions sliced bread they are stylish nonstick they pack away in the cupboard amazingly and they’re really nice to cook with. I absolutely love them. I wouldn’t be surprised if a woman invented them.lol ❤️
15. toukokuuta 2026
Vastaus yritykseltä Gourmetific
Hi Michelle,
This absolutely made us smile 😊
We’re so happy to hear how much you’re loving the set — from the nonstick performance to how neatly everything packs away in the cupboard. Comments like this truly mean the world to us.
And honestly… we loved your last line ❤️
Thank you again for your wonderful feedback and support!
Warm regards,
Gourmetific Support Team
Brings back the fun in cooking
I love, love, love my pans - stackable, versatile, easy to clean, a dream to cook with. Customer Service is second to none.
13. helmikuuta 2026
Vastaus yritykseltä Gourmetific
Hi Johann,
Thank you so much for your amazing feedback!
We absolutely love hearing that the set has brought the fun back into cooking for you 😊 Hearing words like stackable, versatile, and easy to clean is wonderful — and your kind comment about our customer service truly means a lot to our team as well.
Thank you again for your support and for being part of Gourmetific!
Warm regards,
Gourmetific Support Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.