I made a special trip to buy the chemical toilet fluid which I’d checked the store had in stock. When I arrived at the store I asked 4 times for help as to where it was. I’d left my partially... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaSouth Street 4, PO19 1EH Chichester, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What an amazing experience getting the right boots at the get go! I thought the fit was good until tweeked with innersoles that support the whole foot especially the arches. Michel, although there cov... Näytä lisää
Yritys on vastannut
We were met with very friendly staff who were helpful in assisting us with choosing a new pair of walking boots each. Mason was particularly helpful and showed a genuine interest in our needs. He show... Näytä lisää
Yritys on vastannut
Couldn't have asked for better service today in the Chichester store. We were served by Mason today and he was amazing! We went in wanting advice on purchasing several items of kit needed for Duke of... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Chichester (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
South Street 4, PO19 1EH, Chichester, England, Yhdistynyt kuningaskunta
4,6
Erinomainen
122 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely friendly customer service as we…
Lovely friendly customer service as we always get in this store. Luisa was very knowledgeable about the shoes helping us select the right ones & Mason was friendly on the tills.
25. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Attentive knowledgeable staff
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Treat customers with respect....
Ordered a jacket in store which needed to come from the warehouse - really good service so far. Went to collect the jacket from the store a few days later and the young assistant was very poor, had to call the manager but not much improved. I suggest the staff are trained to treat the 98% of honest customers with respect and not treat all customers as if they are the 2% dishonest shoppers. We won't be shopping there again anytime soon.
22. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Very good friendly service- bought a…
Very good friendly service- bought a new Stanly flask with free voucher included thank you !
18. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Outstanding service
Outstanding service, good value for money and extremely helpful staff - we were served by mason today and he couldn’t do enough to help.
Highly recommend the Chichester go outdoor - they have all you need for scouting and DofE adventures
18. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Good selection of walking shoes
Good selection of walking shoes, differences well described by Mason who was very helpful and patient. Easy shopping!
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful without being…
Friendly and helpful without being pushy sales people!!
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great shop and fabulous staff!
Great customer service without any pressure. Very helpful staff and a great store to buy all your outdoor items!!!!
2. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service ,very helpful young man…
Great service ,very helpful young man served us
3. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful staff and good variety of…
Very helpful staff and good variety of products.
28. huhtikuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great choice and amazing service!!
Great choice and amazing service!!! Elliot had incredible patience and helpful advice with me. Thanks to him I feel I have trying found the perfect walking boots. My feet are very grateful!
24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Friendly helpful staff and great products
Friendly helpful staff and great products
20. huhtikuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
We were sooooo impressed!
We had the best shopping experience for my daughter’s bronze DOfE expedition. This was due to the amazing help from Luisa, Mason and Elliot. They went above and beyond and advised us so brilliantly! Truly impressed.
Thank you!!!!
19. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Check the price tag carefully - you may be in for a nasty surprise!
Positive: helpful member of staff
Negative: the obscure price label. It turned out that the price I could see on the price tag, £21, was in fact the 'Members' price. The actual price to be paid by anyone who isn't a member, £24, was printed so small on the price tag that I couldn't make it out - even with glasses. To qualify for the easily visible price the customer needs for buy a 12-month membership for £5. This seems very sharp practice.
7. huhtikuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great service from Adam
Great service from Adam, who helped with finding a pair of boots suitable for DofE Bronze award.
15. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Friendly and knowledgeable
Adam served us today to help with DofE Gold equipment and was brilliant! We had lots of questions and lots of items on the list and he was so knowledgeable on every one. 100% satisfied with this service, thanks so much!
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very friendly very helpful!
Very friendly very helpful and got exactly what we needed. Staff also loved saying hi to the dogs!
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The whole team in the Chichester store
The whole team in the Chichester store were great - really helpful and great advice. Particularly Connor who I spoke to on the phone the day before.
Will definitely be coming back.
15. maaliskuuta 2025
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Mason and his team were fantastic
Mason and his team were fantastic. The item i wanted was not in stock and he managed to order it on line and organised for it be delivered to my home address. The shop was busy, but nothing was too much trouble.
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service from Mason
Excellent, knowledgeable and friendly service from Mason this afternoon who helped us buy a folding walking pole. Have previously benefited from his help in buying a rucksack. Definitely recommend this shop.
19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Chichester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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